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“Fantabulous Expereince !!!” 5 of 5 stars
Review of Crowne Plaza Jordan Dead Sea Resort & Spa

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Crowne Plaza Jordan Dead Sea Resort & Spa
5.0 of 5 Hotel   |   Dead Sea Road, Sweimah 18186, Jordan   |  
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Ranked #1 of 7 Hotels in Sweimah
Doha, Qatar
1 review
“Fantabulous Expereince !!!”
5 of 5 stars Reviewed August 20, 2013

Went with friends to stay in this fantastic property for 3 nights & the team left no stone unturned to make it memorable!!!!
Either it was dead sea bath or at fine dining all were well informed & courteous !!!!
I will be looking forward to stay there again in coming months!!!! enjoyed my massage at their state of art spa as well....

Room Tip: Ask for a sea facing room on top floor.
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review, August 30, 2013
Dear Mr. Praahan,

I am very happy that we were able to provide you with relaxing holiday at the Crowne Plaza Dead Sea Resort. Thank you so much for taking the time to provide us with your feedback on your stay. Please let me know if you can visit us again. We would be delighted to have you all back!

Best regards,
Fakhri Hindiyeh
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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729 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
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English first
Amman, Jordan
1 review
4 of 5 stars Reviewed August 17, 2013

my personal experience i have spent great times in the crowne plaza dead sea . i would like to thank . hamza .. is particularly good greeted us at the reception .
gave me an idea of hotel its facilities , services

Room Tip: through my personal experience . i have spent great times in the crowne plaza dead sea . i woul...
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review, August 30, 2013
Dear Mr. Alzaeem1

I am so glad to read that you had a good resort experiences with us and thank you for sharing such a positive review here on TripAdvisor. It seems that you were able to appreciate all aspects of our Resort.

Should your Vacation plans bring you back to Dead Sea, please do visit us again.

Best regards,
Fakhri Hindiyeh
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salmiyah, Kuwait
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 15, 2013

This was our 2nd visit to the Dead Sea, last year we took a day use at Marriott, and Crowne plaza is by far alot better! The hotel is relatively new, quite big, which required a golf kart to transport us and our bags to the room. The room is big, fancy and clean, with pool view. They provide free juice, chips, biscuits, water and coffee/tea. Access to the sea and mud is very simple, you use an elevator which takes you right to the beach! Service is great!! They have everything you need covered for you! Right before heading to the beach you get a towel and ice-cold water bottle (unlimited quantities) then at the sea itself, one of the staff members (lifeguard i think) - mostafa told told us exactly what to do with the mud and how long to stay in the water, he took pictures of us, got us more water and even told us all the benefits of the minerals and mud! The pool on the other hand is huge! i've never seen a pool so big! its just great! Theres also another smaller one with a view of the sea, but that got a little crowded. At night theres a belly dancer that performs for maybe an hour (till 11pm) And food at Burj Al Hamam was delicious!
Downfall - Very expensive, We went during the Eid holidays so that could be a factor, and they have you sign this agreement that any late checkout will cost an extra 30 JD's minimum. Gym closes at 4 pm, which really doesnt give you much of a chance to go. but btw. price for one night was less than most of the other 5 star hotels in Dead Sea. Also last order is 11pm for the promenade cafe and Burj Restaurant.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review, August 24, 2013
Dear Miss Mariam

Thank you for taking the time to tell us about your experience and making recommendation of our Resort here on TripAdvisor. We truly appreciate your kind words and are happy to hear that we were able to provide you with a relaxing holiday. Hope to see you back!

Best regards,
Fakhri Hindiyeh
The Management
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 15, 2013 via mobile

I've been nearly to all deadsea hotel but this one was the best.
The rooms are big, clean and the mini bar is free of charge , nothing is missing they care for every small detail.
The pools are big and the staff keeps providing u with water, ice and fruits conteniously and free of charge while setting on the pool.
The staff are the BEST among all the Dead Sea hotels they r never late and very helpful.
Even the food is perfect , I totally recommend this hotel u will feel the difference from the moment u check in :)

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review, August 24, 2013
Dear Lsab22

Thank you for taking the time to tell us about your experience and making recommendation of our Resort here on TripAdvisor. We truly appreciate your kind words and are happy to hear that we were able to provide you with a relaxing holiday. Hope to see you back!

Best regards,
Fakhri Hindiyeh
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jounieh, Lebanon
1 review
5 of 5 stars Reviewed August 12, 2013

We stayed in the Crowne Plaza from the 8th until the 11th of August and I wished we could have stayed longer. We had a very positive experience. The staff was great, always smiling and always eager to help. I have to emphasize on that because it's important for me to feel welcomed in a hotel and that they did make me feel.

Rooms:
Good size, clean and very comfortable beds.
Bathroom are a bit small.

Food:
Average to Good. The breakfast was the same every day. The dinner buffet was different every night.

Spa:
Beautiful big spa with great staff and fairly priced. The staff was always smiling and always eager to help (again important.)
Huge hydro pools, a dead sea pool, outdoor Jacuzzi and separate male and female sauna and stream room.
Since it's a fairly new resort, the treatments are limited and so are the therapists, but what they have, makes up for what they lack. I tried a different treatment every day (Oriental massage, Swedish massage, and Aroma massage) and they were all good. I wanted a Hammam, Hot Stone massage and Thai massage.They didn't have any of those but I was assured that in near future these treatments would be available.

Relaxing area with a waterfall, that wasn't working, was a nice place to relax and have a cup of tea or fresh lemonade. It would have been nice to have some fruit.

My overall experience was great and I would definitely go back again but next time it will have to be when the weather isn't that hot. I wasn't able to enjoy the sea that much since the water didn't offer any relief from the sun. I was glad for the indoor hydro pool in the spa that really offered relief from the heat.

Room Tip: Sea view rooms to enjoy the beautiful sunset on the balcony.
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review, August 24, 2013
Dear Mr. Mathius,

I am so glad to read that you had one of your best resort experiences with us and thank you for sharing such a positive review here on TripAdvisor. It seems that you were able to appreciate all aspects of our Resort including accommodation, Spa, food and other Facilities.

Should your Vacation plans bring you back to Dead Sea, please do visit us again.

Best regards,
Fakhri Hindiyeh
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 9, 2013

With all my respect Crown plaza is the worst 5 star hotel in Dead Sea from the unqualified staff to the quality of service plus the price that depends on the receptionist guy mood and what the guest's nationalities... One extra thing (Don't try Burj Al Hamam Restaurant please).

  • Stayed August 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review, August 11, 2013
Dear Mr. Fahed
,
Thank you for posting a review on TripAdvisor in connection with your recent stay at Crowne Plaza Dead Sea Resort and for sharing your constructive comments.

Through your comments we can improve our operation , as our primary goal is to ensure that our guests are always content with the services they receive at our Hotel .

We would like to inform you that the rate is announced on our site and we always have promotions, and the rate is according to the room types available and the reservation date.
and it is fixed to all nationalities, there is no difference.

We would like to assure you that we are striving to meet and exceed all our guests’ expectations. We will always make sure to deliver a comfortable experience on your future stays, looking forward to welcome you soon at our resort.

Kind regards,
Fakhri Hindiyeh
The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Al-Mangaf, Al Kuwayt, Kuwait
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 9, 2013

What can I say about perfect? Nothing. The staff has been absolutely better than wonderful. They ALL were so helpful and ready to go the extra mile when we encountered a problem with our rental car. The food in the restaurants I can only say was excellent.

We have traveled around the world and enjoyed a lot of spas, but wow, this one was fantastic. Thank you to all for our relaxing day. Also priced within reason.

My husband wants to live in this wonderful place forever. We came home from a tiring day of touring sites to find a hearts and flowers on our bed. This hotel is as close to Heaven as any one will ever get. WE ARE DEFINETLY COMING BACK AND YES. STAYING LONGER.

Room Tip: A room with a sea view is the best. So nice to sit in your patio and watch the sunset over the Dead...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPR_Jordan_DeadSea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review, August 11, 2013
Dear Mrs. Godzilla,

First of all, I would like to thank you for taking the time to share your comments in regards to your recent stay at the Crowne Plaza Dead Sea Resort.

Though we are glad to hear that your overall experience in staying with us, especially you appreciate our service, food , facilities, Spa .

We hope to see you again in the future at Crowne Plaza Dead Sea Resort. Please do not hesitate to contact us in the future if we can be of any assistance with another stay.

Best Regards

Fakhri Hindiyeh
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Jordan Dead Sea Resort & Spa

Address: Dead Sea Road, Sweimah 18186, Jordan
Phone Number:
Location: Jordan > Dead Sea Region > Sweimah
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Sweimah
#1 On the Beach Hotel in Sweimah
#1 Spa Hotel in Sweimah
#1 Business Hotel in Sweimah
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Jordan Dead Sea Resort & Spa 5*
Number of rooms: 420
Official Description (provided by the hotel):
The Crowne Plaza Jordan Dead Sea Resort & Spa offers 420 guestrooms and suites beautifully appointed and furnished to meet the highest standards, providing superior luxury and exclusive services. Awaken each day feeling revitalized with the comfortable therapeutic mattress and fluffy pillows dedicated to delight the senses of every staying guest. ... more   less 
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Also Known As:
Crowne Plaza Jordan Dead Sea Resort & Spa

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