Our group stayed her on may 1st,2013. Ater check-in we were left to wander around trying to find an elevator to get to our room. Eventually we asked a staff member who told us where to find one. It was then a very long walk to our room.
The room was really lovely and the amenities were excellent.
We decided to walk down to the beach... Again a really long hot walk.
Breakfast was lovely but we again were not told where to go and came across the breakfast area purely by chance.
Just as we returned from the beach to the pool area a nasty wind storm came up and everyone ran away screaming. Our group of 6 stayed and rescued a large number of umbrellas from being blown away any further. Staff eventually came and we all gathered up blown away large umbrellas. We didn't mind helping at all but a Thankyou would have been nice.
In the evening we went to a bar near the lobby so we could have drinks and a snack as we had had a late lunch. At 9.45pm the TV was turned up so loud for a football match that we couldn't have a conversation. We moved away and made a complaint at the front desk. The manager came and spoke to us saying the football match had been organised for that bar for some time. I understand this but it would have been nice to have been informed of this sporting event when we checked in as well as where the elevator was and where to go for breakfast.
It is a beautiful resort but the staff at check-in need to give new guests more information.
- Official Description (provided by the hotel):
- The Crowne Plaza Jordan Dead Sea Resort & Spa offers 420 guestrooms and suites beautifully appointed and furnished to meet the highest standards, providing superior luxury and exclusive services. Awaken each day feeling revitalized with the comfortable therapeutic mattress and fluffy pillows dedicated to delight the senses of every staying guest. ... more less
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- Also Known As:
- Crowne Plaza Jordan Dead Sea Resort & Spa