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“HEAVEN ON EARTH” 5 of 5 stars
Review of Poovar Island Resort

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Poovar Island Resort
3.5 of 5 Resort   |   K.P. VII / 911 Pozhiyoor, Puvar 695 513, India   |  
Hotel amenities
Ranked #1 of 3 Hotels in Puvar
Ooty, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“HEAVEN ON EARTH”
5 of 5 stars Reviewed January 3, 2014

We stayed at Poovar Island resorts in the month of September,first week.The experience was not great...it was Fabulous,To start with we were very tired of our daily routine work and were anticipating a fantastic holiday to relax and just to hang around and rest ourselves,chose Poovar in Kerala (Gods own country)....Before checking in we were thinking 1000 times the experiment that we are doing is right or not....Believe me this was the first time took an excellent decision of choosing Poovar resorts......start from the Boat ride entry to the resort,quick check in with welcome drink,smiling face of the Front office staff,escorted till our lovely room explaining each and every facility of the resort...Floating cottage was booked for us...Wow...it was just Wow.......cant expect better than this category of room,beutiful view of sea kissing the river....Amazing....Room was exceptionally well made,very clean with all the amenities intact...Housekeeping was just out of the world,we stayed for four nights,they made sure everyday the room was kept clean and hygienic with several nice surprises of towel arts done everyday.Great services and very nice helping staff,The service people also took special care of us being proactive always seeking what is our mood of the day accordingly guiding and suggesting for days meal etc.Overall Good food,service,accomodation,responsive staff.Lat but not the least would like to recommend few names who were really on their toes to make sure we enjoy thoroughly...Sujatha and one assistant from North east cant remember her name,Saji the F&B Manager,Sighin,Anil....Great job done guys.....we will be back in February...will surely recommend this Heaven on Earth to every one.The management should defenitely appraise these staff who really went out of their way to create an unforgettable memories.3 Cheers to all of them.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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601 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed December 30, 2013

We spend six days at this beautiful resort. My family includes three children and we have all enjoyed good service and good food. We got two nice apartments for the family, clean and nicely furnitured. The spa was appriciated of my wife . We are all very satisfied with our time here and strongly recommend it.

Stayed December 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chennai
Top Contributor
78 reviews 78 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed December 28, 2013

A 20 minute boat ride from the hustle bustle of everyday life this island resort is a place to go to soak in the peace and serenity it offers. The pick up from airport was smooth but had to endure a 25 minute wait at the jetty to get transferred to the resort .Check in was fast , the bags were at the cottage even before we reached it after the formalities. We stayed in the premium deluxe recently renovated cottages whichwere really good..As some of the previous reviewers had mentioned a briefing of the facilities available . what to expect for the room category you have taken. what is on the house and what is not was never explained .The resort is huge with bountiful nature and breath of fresh air a rarity for city dwellers.Common hangout areas need to be addressed considering the extent of the property.Sunset bar is only on paper I didnt find it , explanation given peak season??Back water ride part of the room category also never took place, (same reason).Management need to be more stringent in swiiming pool dress code, as the pool is in chaos with people with salwar and nightwear shorts are next to you when you want to have a swim (yuck) Food was good , but at times the thought of can be better does run through your mind, Had a look at the land cottages, defenitely some of them need a real renovation. Ayurveda centre- nice serene atmosphere , but I have had better ayurvedic kerala massages in other parts of kerala.The checkout process . make sure you allocate time for the payment . boat transfer ,and the trip to station or airport by road and plan in advance.

Room Tip: floating cottages offer no privacy , the premium deluxe rooms are spacious and quiet.
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  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 26, 2013

Ii should read as Paradise redefined.

Everything about Poovar Island Resort is unique. It is just an ideal place to get away from the hustle and bustle of concrete life and relax in an ambiance of greenery and cool waters.

Ours was a three night stay at the Resort. Right from the welcome at the pick up point on the main land to the reception on the island was heartwarming. The smile made us more comfortable. Our booking of a floating cottage was met with above expectations as we found the room to be adequate and well furnished. Each of the cottages offers a unique view of the coast line and I do have some memorable pictures of the sun setting on the shores.

We wish to compliment the entire staff and management of this unique place for their impeccable service and above all acceptance to feedback, however trivial it may be.

I found the food to be a delight and was amazed that all during the 3 days stay there, there was no repeat of the menu and had everything that justifies what a simple and elegant buffet should be. Our compliments to the Chef and his team.

The back water cruise around the island is magnificent and we took both an evening and early morning ride.

I must add, that the Ayurveda Massage was a bit of a disappointment but nevertheless, the massage center was set in serene surroundings with all the needed equipment and manpower in place.

Small issues like residue of empty beer bottles and other waste material thrown by none other than our own country men into the water need to be cleaned up as often as possible especially near the floating cottages. The depth could be high for some one to get into the water, but a net similar to the one used to clean the pool could be used.

Service with a smile- 10/10. Disciplinary action with a smile 10/10. Food and House Keeping 10/10 . Massage center 6/10

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucknow, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 21, 2013

Well the property is good. Sort of a retreat. Backwaters around it are beautiful. Max 3 days is enough for this place unless u have come here to take a break from a hectic life. Peaceful serene atmosphere. Rooms are well kept are well designed.
The cons :-
Buffet spread is limited, substandard and inconsistent.
Security is still absent considering recent incidents.
Night time the place is little spooky and dimly lit to walk around.
Power cuts and backup keep happening all the time.
Rooms with e-panels for lighting and fans are inconsistent and confusing.
A friends premium land cottage had a funny smell lingering all the time.
Floating cottages looked shabby though it maybe claimed they give a rustic look.
Staff especially Ms. Sujata is expert at politely refusing all requests at first citing variety of excuses.
Pool was inhabited with unrulys during our stay and although claimed swimwear is not adhered to strictly by all.
Alcohol selection is limited
Once room is booked hotel is not interested in how you spend your time. Facilities maybe in place but you are not introduced or advised on how to spend time. There are no daily activities flyers that are available in room or otherwise.
Walls are thing. An old lady kept on complaining to me for tv noise although i had kept tv volume at 12/100.
Minibar was not stocked although mini bar rate list had plenty of items.
Kettle has smell of milk and was not cleaned properly.
Dental kits or bathrobes were not available.
Common area hangouts are limited except for pool or an odd hammock between trees.
Before booking check all websites for last minute offers and if the plan includes bed and breakfast or bed and breakfast and one major meal. Pay special attention to rooms description that is premium land cottage, land cottage, superior land cottage. Since there are no clear demarcations u may be passed off to a room of lower category or otherwise incase of overbooking and you may not even know it.
Pros :
Place is beautiful
Boat ride is good too
Inroom dining though limited variety is tasty
Good for a extended weekend trip.

Needs to up its class which can match the property type. As of now its like a 5 star retreat being manned by a 3 star mindset and services.

Room Tip: Choose Premium land/Superior land cottages. If getting a good deal then book from the hotel website...
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 20, 2013

Mine visit was only 2 days at Poovar Island Resort but i wish i should have atleast 4 days as the place is so relaxing and with its great ambiance and great hospitality with a dedicated and professional team. i stayed at floating cottage which was an a unique and amazing experience for our start of the tour to Kerla and really thankful to Mr. Brother who suggested for this resort stay and arranging from Deva Travels. Surely a must visit place and hopeful that i will come again. Thank a lot for making a best start of our Honeymoon trip.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
poovar_gm, General Manager at Poovar Island Resort, responded to this review, December 26, 2013
Dear Guest ,

Thank you for the wonderful feedback.

We are happy that you found the hotel services up to your satisfaction. As a team, we try and provide a service with a smile within the best of our abilities. We are truly blessed with the best team in business.

Your positive sentiments have been shared with everyone. The team is delighted that you enjoyed your stay with us.

We greatly Value your patronage and look forward to welcoming you back to Poovar Island Resort soon.

Kind Regards
Jaykumar
M: 09895095883
Email . gm.poovar@aitkenspencehotels.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 10, 2013

We traveled to poovar island resort in December-2013 for our first anniversary. Resort in accessed by 20 min boat ride. The boat ride is one of the best parts of the trip with great views both side of the backwater. We stayed in Floating cottage. It has wonder full scenic view of the backwater. It was a really unique experience.

Resort is well maintain, with helpful and polite staff. We were impressed with their hospitality The food in the restaurant was also good. It was much more than what we expected. One day they arranged a candle light dinner for us.

Overall It was really good experience. Its really beautiful and amazing resort, probably the best in area. We will definitely like to come back again

Room Tip: Floating cottages are best to stay. Its has wonderful scenic view of sea.
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
poovar_gm, General Manager at Poovar Island Resort, responded to this review, December 14, 2013
Dear Guest ,

Thank you for the wonderful feedback.

We are happy that you found the hotel services up to your satisfaction. As a team, we try and provide a service with a smile within the best of our abilities. We are truly blessed with the best team in business.

Your positive sentiments have been shared with everyone. The team is delighted that you enjoyed your stay with us.

We greatly Value your patronage and look forward to welcoming you back to Poovar Island Resort soon.

Kind Regards
Jaykumar
M: 09895095883
Email . gm.poovar@aitkenspencehotels.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Poovar Island Resort

Address: K.P. VII / 911 Pozhiyoor, Puvar 695 513, India
Location: India > Kerala > Puvar
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Puvar
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Poovar Island Resort 3.5*
Number of rooms: 78
Official Description (provided by the hotel):
Enveloped in serene Kerala backwaters, flanked by the Arabian Sea on the East and the majestic towering Ghats to the West, opening out to the ocean and a dream golden beach, Poovar Island Resort is a tropical paradise. Swaying coconut palms, endless golden sands, the ultramarine of the ocean, emerald backwaters, crimson sunsets and lush green vegetation create a magical ambiance around you. It is the ideal remote getaway location for a quiet holiday in spectacular natural surroundings. You can choose between floating cottages and land cottages for accommodation and enjoy a boat cruise along the palm-fringed shores of bewitching backwaters.Poovar Island Resort has 78 cottages offering a range of accommodation options. 56 rooms can be used as triples. The bathrooms come equipped with Jacuzzis, bathtubs or rain showers. 48 rooms come with a hammock in the terrace.(78 rooms - 39 Land Cottages, 10 Ayurveda Land Cottages, 05 Superior Land Cottages, 08 Premium Cottages, 12 Floating Cottages & 04 Ayurveda Floating Cottages. ... more   less 
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Also Known As:
Poovar Island Hotel Thiruvananthapuram (Trivandrum)
Hotel Poovar Island
Poovar Trivandrum
Poovar Island Resort Kerala/Puvar, India

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