This hotel is average. I am puzzled by its excellent reviews, are people posting for the more expensive sisters Alba Royal or Alba Princess, or have people got very low standards?
The alba royal should just scrape a 4 star. It has some positives, but is let down greatly by being extremely overcrowded.
If you expect a lounger by the pool, then you must reserve a towel by 8 am, I detest this practice, I do not go on holiday to have to wake up early to reserve a bed. On average i estimated 25% of beds were occupied at any time but towell covered, where was everyone? It seemed the norm was for some selfish people to have a bed at both pools and even the beach at their disposal all day. Can you be in 3 places at once? We spent the first 3 days unable to get near a pool and were forced down to the beach. Eventually we joined in the sunrise towel debarcle. (The beach was quiet and pleasant with a very warm and fairly clean sea. ) There is a crazy pool and a quiet pool. The former is a serious accident waiting to happen. The water is shallow but jumping of bridges, artificial cliffs and even tables and loungers at the edge of the pool all go entirely unchallenged. The music is also often inappropriate. I dont really appreciate my young children listening to f this f that in eminem or whoever nor alice, alice who the f- is alice, you get the idea? Slides were fun but descending by inflatable seems the order there.
The quiet pool was much cleaner and more civilised, we were able to enjoy a few relaxing days there, arrive early tho.
The indoor pool was fantastic, very refreshing, clean and made a great retreat, the jacuzzi was good too.
Food was average, we lived off bread ,soup and breakfast cereal ( what you get in a 2 star) I would have been happy to try more of what was on offer had it not been lukewarm/ cold.. Food at beach bars is better and ensured freshly prepared food. Drink quality varied lots. Beer was generally good ( tuborg) but fruit juices were disgusting, fizzy drinks were often flat or very weak, I do not really like light brown fizzy water being passed off as pepsi! In some bars it was better than others.
Service was generally poor, waiters in restaurants work 14 hour shifts 6 days a week and have an overcrowded hotel to please. They are not a happy bunch! You will be ignored in favour of another table that tips. I believe in tipping after good service, not for good service, I would recommend either going against this principle or complaining (which is very effective, even better than tipping!) Serving yourself at the restaurant is unpleasant and stressful due to crowds.
Hotel entertainment was good, the animation team work extremely hard and the kids club staff deserve a medal, how they work keeping children entertained 12 hours a day is magnificent, but cruel.
Room was dated and basic but comfortable, AC was excellent and was quiet enough to leave on and get to sleep. Beds were firm and comfortable. We were in a quiet block so had no sleep problems at all, be careful not be in a central block if you fancy an odd quiet night.
Hotel grounds are well landscaped and maintainted.
The nearby sites at Side are impressive and worth visting, costs about £1.30 each way on a dolmus outside the hotel and takes 20 mins or so.
The alba was clearly once a high class place, it is well past that now. It is on the verge of being run down and suffers from having too many people being crammed in. I know August is a busy month but I have never experienced staying at hotel that is so obviously over saturated by guests. Were there too many 3rd beds in double rooms? Had the hotel had the numbers it was designed for this review may have been entirely different.
Would I go again? Probably not in its present state, but with a few small considerations this hotel could improve greatly. Eg pool supervision and hot food Also I paid much less last year for a far superior hotel.
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- Also Known As:
- Alba Resort Colakli
- Alba Hotel Colakli
- Alba Resort Hotel Turkey/Colakli