We couldn't wait to return to Alba Queen again this year - same 2 weeks in May - after a fabulous holiday in 2013. We found that the hotel was just as spotlessly clean and the food and service of all staff first class. However, a couple of disappointments this year. Firstly the Animation Team, who made very little effort or interaction with the guests. Most of them just paraded around the poolside in the day with just a quick hello and the entertainment was poor during the day and night too. They didn't even come close in comparison to the Animation Team of 2013, who were all extremely hard workers, put on fantastic entertainment and shows, were friendly and fun and made a point of introducing themselves to you and asking your name. They then remembered you after that and made a point of searching you out and speaking to you at every opportunity, everyday. The second disappointment was the air con. This year there was no air con provided from 11pm right through the night, which meant we had to sleep with the patio door open all night as it was stifling and impossible to sleep. This then created the risk of mosquitoes entering the room and, if we had been on the ground floor, it would not have been safe to leave the door open all night. When I tried the centrally controlled air con for the max 2 hours during the day on the lowest setting (19 degrees) it was definitely NOT 19 degrees, as it made little difference to the temperature - the room was still too hot. Goodness knows what it will be like in the peak of the summer months. So come on Alba Queen Management - please look at these points and rectify them, otherwise you will lose valuable returning guests (of which there are many), and this would be a great shame for such a fabulous hotel.
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- Also Known As:
- Alba Queen Colakli
- Alba Queen Hotel Colakli
- Alba Queen Hotel Turkey/Colakli