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“Brilliant Hotel” 5 of 5 stars
Review of Alba Royal Hotel

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Alba Royal Hotel
5.0 of 5 Resort (All-Inclusive)   |   Tilkiler Mevkii Erhan Demir Bulvari PK 6, Colakli, Turkey   |  
Hotel amenities
Ranked #2 of 36 Hotels in Colakli
suffolk
1 review
1 helpful vote 1 helpful vote
“Brilliant Hotel”
5 of 5 stars Reviewed July 5, 2010

On arrival at the hotel at 3am we were greeted by the bell boy who took our bags and then brought us cornettos! The hotel is very impressive with lots of marble and high ceilings.
Unlike some of the reviews we have read we had no problem with the air con, it was on all night the only issue is that it goes off when you open the patio doors.We had a superior room with a sea view. The bed was huge, much bigger than king size, the balcony was large and so was the tv. The whirlpool bath was nothing to get excited about as it was small, and you don't really want a bath when it's 40 degrees outside!
Food was amazing, the buffett had a very large selection each night with a huge salad bar, meat and hot food and lots of desserts (however they don't serve pork). We visited the Cuban A La Catre restaurant, this was excellent and you had a four course meals and they served nicer cocktails than the bars.
The drinks at the hotel aren't brilliant, only one type of beer and the juices and cocktails just taste of sugar not very refreshing! The white wine was ok though!
The pool is really large and just the right temperature. As this is an adults only hotel there were rarely more than 10 people in the pool at one time. There aren't many sunloungers by the pool and we found that you have to get down there early to get a good spot. If you go for a trip in the morning you don't have much chance of getting a sunlounger in the afternoon because people put towles on them and then go out for the day.
The beach is really nice and has plenty of sunloungers, It's slightly noiser than the pool as there are children on the beach from the Alba Royal and Alba Resort Hotels which are next door. There are plenty of watersports on offer and drinks available on the beach.
The evening entertainment is brilliant although unfortunately we did not get to see the Lion King or Mama Mia. During the day there are plenty of activities on offer, however as we are young the animation team won't leave you alone if you say you don't want to take part.
Over all the hotel has a lot to offer and brilliant service. We would definitely recommend it.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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560 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
cumbria
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 27, 2010

Some of the comments about this hotel astound me!!! Never having been to Turkey before we weren't sure what to expect...It was fantastic..the Alba Royal was amazing.All the staff were so friendly & helpful.They couldn't do enough for you.A mention must be made about the animation team who worked so hard from 9am until midnight.They were really good in everything they did from pool games to performing in Mama Mia & the Lion King.Ahmed & Nico were especially good not pushy but encouraging you to join in.The food was fantastic with so much choice & snacks available around the pool(even brought around a couple of times a day) We only tried the Turkish a la carte but it was very nice & we met people who tried the cuban & said that was good as well.If you wanted clean beach towels you had to leave the dirty ones on the floor to be changed & you were allowed 4 per day which was ample. The rooms were cleaned daily & the fridge topped up.We had what everyone referred to as an attic room on the 4th floor but it was a lovely room with a side view of the alba resort hotel. We met loads of really nice people of all ages.There were a few nationalities but mostly English & German split 50/50.We only went on one trip which was to the green canyon. We booked it outside the hotel as it was quite a bit cheaper than through the rep. It was a good trip. We also had a half day in Side.I had a turkish bath at the hotel which was lovely they tried to sell other treatments but I just insisted that was all I wanted.All things considered this was a fantastic holiday & if you didn't want to you needn't spend anything as air con(on all day) is free as is safe..water whenever you need it...ice cream all day..unusual for adults.
I will certainly return to the Alba Royal..hopefully next year.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 23, 2010

The leisure activity options at this hotel were great. Near the hotel, excellent restaurants and bars can be found. The service was exceptional.Air condition worked fine and was quiet.The atmosphere and the furnishings in the dining and bar areas were experienced as exceptional. The pool was fantastic and the restaurant was quite clean. Both the quality and taste of the food were satisfactory.The leisure time activities were quite good.
our room at Hotel Alba Royal was definitely big enough.Hotel staff was very competent and had a great ability to communicate in foreign languages
Shopping in Alba Royal;
During our vacation in Alba Royal,we have bought so many things from Lidya Jewellery(it is highly recommended)
Customer Service/Dr.Schmuck Mehmet
Jewellery cleaned and polished free,jewellery repairs and upgrades,Old and unwanted gold taken in part-exchange.
So many thanks to Dr.Schmuck Mehmet for the best Service

  • Stayed June 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 20, 2010

The positives: fab location, friendly staff and one of the best hotels we have stayed in. Negatives: air con only on for certain times, biggest negative is Memit the customer relations manager, he is rude, confrontational and has no understanding of customer service and how to put something right when it all gies wrong.

A special mention to the animation team they are great and really made the holiday.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 20, 2010

We have never been to Turkey before so this was our first visit and our first impression of the Alba Royal was wow! We had a Superior room with acres of space, Mini Bar, Coffee/Tea facilities, bath robes, slippers and very large flat screen TV, all what you would expect from a 5 Star hotel.

We had a partial sea view and a view over the gardens of the caged monkeys and birds of the hotel and also the caged birds and animals for thre Alba Resort next door. This was great until night time the noise started, it was not helped by guests deciding it was great fun in the night to rattle the cages to set the animalds off. After the 3rd or 4th night we got used to it and it was not a major problem by the time we came home.

The Air Conditioning in our room was off and we later found out that the Hotel ration Air Conditioning from 1pm to 3pm, then 5pm to 7pm and then from 9pm to 2am. We asked for 24 hour Air Con and offered to pay for the extra costbut we were told that this Air Con was only switched on at these time centally and the hotel would not change it policy. We spoke to the Thomas Cook rep and we were told that this was an ongoing problem and over the past months guests had compalined regularly and even had meetings with senior alba managers but the hotel would not change its policy. The only way this would be resolved was when senior managers from Thomas Cook get involgved which was not goiung to happen soon.

Finally we were told that Air con would got on 25 hours a day on the 15th June and guess what it it still went off at 2.00am in the morning until 6.00am. So if you enoy sleeping in a Sauna or being a meal for the Mosquito's by having your door open this is the place for you. By the way the sister hotels next door the Alba Resort and Alba Queen
have 24 hour Air Con.

The good points are the staff are great nothing is too much trouble and they all go out of there way to be friendly and helpful. The waiters all have a sense of humour and try very hard to look after you, especially if it is you first time at the hotel.

The food is very good with the main restaurant serving the best food, there is plenty of choice to be had and the food is cooked properly, there were no complaintds from on on this score. The A la carte restaurants were disappointing, in the Turkish restaurant the food was poor with no taste, even our waiter was disappointed saying the meal was over cooked and he was not happy as every table had sent the main course back. The Cuban restaurant was exactly as a Cuban meal should be, not very exciting but a least it was well cooked, you must have the flambe bananas for pud as this is a show in itself.

The Pool, the Beach and outside restaurants were all very clean and with probably the best Entertainment Team we have experienced anywhere on our travels there was always something happenning and we had a great holiday.

Would we go back again?, we would like a shot if the Air Con was available 24/7 but until then no thank you

  • Stayed June 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 18, 2010

A perfect holiday! The quality of service is a real strength of this hotel. Staff were so very friendly, helpful and polite. Our room, a suite with sea view was amazing. Everything was so clean. The entertainment was brilliant. The show one evening was the Lion King which was fab! The entertainments team worked so hard to make sure our holiday was perfect, especially Ozy the entertainments manager and Hugo. Food was very nice, plentiful and something for everyone. Loved swimming in the pool and clear warm sea. Only one thing which for the first few days we found was that the air con was centrally controlled. After about the third day we found the air con to be on all the time....phew cos the temperature reached 42 on the last two days of our holiday. The hotel manager was always near by to check on his staff and to make sure that everything was running smoothly.

  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxfordshire
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 15, 2010

Here are the negatives, don 't get excited about the a La Carte, it is more or less the same as the main restaurant but with service. A lot of the crockery is chipped. Take care in the sea as there are rocks about 30 feet out.Even though the hotel is fairly new, it is shabby round the edges e.g damp patches & peeling wall paper.No DVD or CD player in rooms. We had a superior room and the bathroom was very small and not very luxurious, shampoo's not included, body wash a bit basic. Very tacky plastic animals in the grounds. I think there was a small hotel zoo so a lot of noise from animals , warning if you get a room on the left hand side as you look at the hotel from the sea. Also be warned when you get off plane and are directed to the coach, when loading luggage a random coach driver asks for £10 per person for drop at hotel. The Thomas Cook rep on coach was lazy, did not give advice about the liquids in hand luggage at Antalya airport, which was very confusing.
These are the positives, you can press your own orange juice at breakfast,fantastic on the comb honey, air conditioning adequate even though restricted times. the superior rooms are very spacious, large bed but firm with fantastic sea views. The pool was amazing & very clean so was the beach with warm sea and good sun loungers, tables etc very spaced out . Do try the beach bar & poolside bars for lunches rather than self service. A choice of 3 bars in the evenings gives you great variety.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alba Royal Hotel

Address: Tilkiler Mevkii Erhan Demir Bulvari PK 6, Colakli, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Colakli
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Colakli
#1 Spa Hotel in Colakli
#2 Top resorts Hotel in Colakli
#2 Luxury Hotel in Colakli
#3 Family Hotel in Colakli
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Alba Royal Hotel 5*
Number of rooms: 224
Official Description (provided by the hotel):
Only 14+ Adult Only Hotel in Antalya ... more   less 
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Also Known As:
Alba Royal Resort All Inclusive
Alba Royal Hotel Turkey/Colakli

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