well where to start....
Firstly, this review is based on my opinions and experiences. ive tried to be as informative and as honest as possible as it was information and honesty which made me select this hotel in the first place. if anyone would like any help or has any questions about the place, please message me and ill do my best.
Right, the food in the restaurant.
Excellent. yes it caters for germans probably more than the English but the hotel isn't in England, plus the food that is there is perfectly cooked and there is lots of it. yes there are some strange choices for breakfast (sprouts and eggs, chicken soup, cauliflower) but there is plenty of other stuff too. omelettes cooked to order, as many different breads as you can imagine, cold meat, countless cheeses, menemen, scrambled eggs, fried eggs, hard boiled eggs, Turkish delight (yes, at breakfast - but delicious.... far better than the Turkish delight in the shops in and around the hotel - they all taste the same and not what they should taste of according to the box) and more. plus lots of juices, tea, coffee etc.... plus a gazillion oranges and an 2 orange squeezers so you can make your own fresh orange juice.
plenty of choice at lunch and at dinner too. so many meats available its ridiculous. at one lunchtime there was 7 different ones just that I liked!!! plus all the usual salads and pizza and desserts etc...
evening meal was just as plentiful. a tip though, either get there for 645pm, or it may be best to leave it until after 730pm. whilst we were there, there was quite a lot of people waiting for tables between 7-730 as most people seemed to go for dinner then.
a la carte restaurants we tried the fish and the Turkish and both were lovely. we didn't try the Cuban but will do so next time.
at the pool bar you can get snacks through the day from 12-5 I think it was. ice cream is 11-5 and waffles/pancakes are 12-5.
the menu and quality here is much better than your usual hotel pool bar.
the beach bar we went to a few times but is of equal quality for food, we just didn't really venture towards the beach that often.
The hotel, and everything in it is kept spotlessly clean and is constantly being cleaned. cannot fault it.
we had a superior seaview room in block 1. yes that is right next to the cockerels, the laughing ducks etc... and yes they make noise. but they are birds and its what they do. they kept me awake first night but my wife slept right through. I wasn't going to let it bother me though so a cheap pair of ear plugs from the local chemist kept the noise out for the rest of the stay.
room was big with chairs, flat screen tv with 60 channels (Turkish & german mainly), minibar which was restocked daily (comes with 2 pepsi, 2 7up, 2 Fanta, 2 tuborg, 2 still water, 2 sparkling water, 1 pack of nuts, and a small choc bar) 2 full size sunbeds and 2 chairs on the balcony and still plenty of room as well. room had kettle, tea, coffee plus toiletries too. beach towels are provided as are bathrobes but these aren't to keep. its a 35 euro charge if the robe goes walkies.
yes there is a window between the bed and the bathroom, but there is a switch to close the blind.
there is also a switch at the door which you flick to green or red to let the maid know if your room needs doing.
Pool is enormous and freezing. temperature was in the low 30's whilst we were there and it was still freezing. as is always the case, it feels better once you are in, but its the getting in that most people have the trouble with. didn't use the sunbeds but saw plenty lying around empty even at peak times (may have been time of year). even saw 2 stacks of spares by the outdoor table tennis table too.
staff were brilliant. of course people tip, but if you don't, then you don't receive poor service (well I didn't notice it whilst we were there) but of course if you have 2 tables who both have empty glasses and one has tipped the waiter previously and one has not, then of course he will serve the one who tipped him first. its not favouritism, its common sense. we tipped those who served us most and a special mention goes to halil in the restaurant and the games room, what a lovely guy. genuinely did not see him without a smile on his face. plus caglar who seemed to work everywhere at some point but mainly the pool bar for keeping my wife supplied with iced coffees.
entertainment team were not intrusive and went round asking but not harassing people into joining in. we particularly enjoyed the guten morgen song at 10am. we didn't really watch any of the evening entertainment so cant comment on that.
a few shops in the hotel, british papers are available there (as is milka cherry cream chocolate which is delicious)
beach is lovely and clean.
side was ok. will look at the ruins on next visit. just did the shopping bit this time. not a big fan of haggling but its what happens and I knew before I went so im not going to moan about it.
a final mention must go to the taxi drivers...
we had pre-arranged a taxi to take us from the airport to the hotel and on our way, the driver pulled into a dimly lit garage. (bearing in mind it was the middle of the night and we had just arrived in a foreign country) he disappeared inside and we assumed he needed to use the loo. anyway he came straight back out with a bottle of water for each of us which we thought was a lovely touch and very much needed.
secondly, we had to make a visit to a hospital in manavgat. we had no idea which hospital, we also had a taxi driver who spoke no English and I tried to converse with him in german which I don't speak. anyway, we got to the hospital and my friend paid him but he got out and came with us. now we knew we were going to be at the hospital for a while and I was trying to tell him it was ok and he could go but he came in with us, went to an office, spoke to various different people whilst pointing over to us. then a lady who spoke English came over and we told her what we needed. she said it would take about 45 minutes to an hour and she told the taxi driver this. he then told her to tell us that he would wait. after an hour and 10 minutes, we left the hospital, still with our taxi friend in tow, who drove us back to the hotel, and all he expected when we arrived back, after being with us for nearly 2 hours, was his fare from the hospital. he didn't charge us a waiting fee at all. naturally our friend who had needed to go to the hospital did tip the driver because not only did he wait, but he helped to find someone in the hospital to help us and who could speak English which sped up our time in there. but it really left a great impression.
all in all it was a fabulous holiday and we have already booked to go back next year.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.