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“We Enjoyed Ourselves” 3 of 5 stars
Review of Alba Royal Hotel

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Alba Royal Hotel
5.0 of 5 Resort (All-Inclusive)   |   Tilkiler Mevkii Erhan Demir Bulvari PK 6, Colakli, Turkey   |  
Hotel amenities
Ranked #2 of 36 Hotels in Colakli
Winnipeg
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
47 helpful votes 47 helpful votes
“We Enjoyed Ourselves”
3 of 5 stars Reviewed October 29, 2012

After months of anticipation, the day finally came to travel to this resort all the way from Canada. We were interested to see how this resort measured up against the all inclusive resorts we have been to in The Caribbean. It didn't disappoint, but it didn't really live up to expectations either.

First off we're a married couple in our early 30's. We've travelled quite extensively and can adjust to pretty much any environment. I hate when I read reviews that say "we're easy to please, BUT" and then go on to nit pick over every little nuance that they possibly can. We are easy to please period. And we were pleased with this resort.

Check in;
It was a breeze. The entire process probably took 10 minutes, and the girl who went over all the details of the resort spoke rather good English. No line up when we arrived somewhere around 12:00 noon. We were offered a drink and a snack before the bell boy escorted us to our lovely room.

Room;
We were in room 2222 which had a stunning view overlooking the pool and the sea. The room itself was quite spacious and clean. Two single beds which can be pushed together. There was a nice balcony with 2 chairs, a table and a place to hang your swimsuits and towels after a day at the pool/beach.
Some of the negatives;
The shower leaked after every use and left a huge puddle on the bathroom floor. There is a giant window with a blind that separates the shower and the main room and it was broken so you couldn't close it. And every channel on the TV had horrible reception. We didn't complain about any of these things, but I felt it was probably worth mentioning as it might bother some other guests. To be honest, the view we had compensated for these annoyances, and in retrospect they probably would have moved us to a different room if we did complain. The resort seemed to be about half full.

The resort itself;
Well, the nice thing about travelling here in October is there is no fight at all for sunbeds. As I had mentioned the resort wasn't at capacity, so you could head down to the pool any time and get 2 beds together. Inside the resort there are 2 lounges, a coffee shop, a night club (small), 2 buffet restaurants and 3 a la carte. Also there is a game room where you can play cards, pool, cards, ping pong and even a bowling alley. Bowling will run you 10 lira per person for one game. The sign said for 1 hour, but that didn't seem to be the case. didn't try the spa, but people we spoke to said they enjoyed themselves there. All in all the resort is very clean and seems to be well managed.

Food;
This was one area we felt the resort really excelled in. Usually food in a all inclusive isn't all that much to rave over. But both my wife and I were very impressed with not only how tasty the food was, but how much of a selection there was. Being only there for 1 week, we didn't see too much of the food repeated like some other reviewers had mentioned. We did try the Cuban a la carte and it was disappointing. The service was nice, but the food didn't compare to what you could have in the buffet area. The food at the pool bar was also wonderful. The pizza's are delicious! As far as drinks are concerned, this resort falls flat. The only beer they offer is called Tuborg and it's bloody awful. The drinks are weak and there is a limited drink menu. Asking for something off the menu only resulted in confused looks from the bartenders. Oh well.

Staff;
Here's where our review will differ from almost all the others. Before we came here all we read on this site was how wonderful the staff are. We just didn't get the same kind of feeling. The bartenders don't smile, the waiters are grumpy and we just couldn't shake the feeling that we were just bothering them whenever we asked for anything. We did tip when we felt it was warranted, however that didn't happen often. We found out from a lovely British couple later on in the trip (who travel here yearly) that you should zero in on one particular bartender and a server at the beginning of your stay, tip them really well and you'll be taken care of. Maybe give that a shot.
The activity staff barely acknowledged us. They were much to busy fawning over the many German guests which seemed to make up about 97% of the people here during our stay. The only entertainment show that was worth seeing in our opinion was the Mama Mia show (which was fantastic) other than that the comedy show, Blues Brothers and Fire Show were forgettable.

Check Out;
We did have a small issue checking out. The guy barely spoke English and needed to charge us for bowling, but didn't know how to operate the debit machine. We didn't have any cash left on us, so this created an issue. After alot of confusion and frustration on his part he finally figured it out, but not before making us feel like we were a huge inconvenience by not paying with cash. That left a bad taste in our mouths.

To summarize, if you've booked here I'm sure you'll enjoy yourselves as we did. Just don't get your expectations up too high reading all the other reviews as you may feel a little let down like we did. I don't regret booking this place. We had a nice time. But we wouldn't return.

One more thing, GO TO SIDE! It has wonderful restaurants, tons of shopping and the ruins are worth seeing. You catch the bus (which is more of a mini van) just outside the resort on the main road and it takes you straight there in like 15 minutes.
Also, if you need a cheap airport transfer, book directly on a website called "Travel Republic". They are by far the least expensive, and I found them after doing extensive research on line. Only 30 dollars Canadian for a return trip for 2 people.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Eastbourne
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 15, 2012

This was our first time at the Alba Royal and Turkey. We booked the Alba going mainly on the reviews that we read on TA, everthing stated was true. The hotel was lovely and we were greeted with a cold drink and some macaroons. We were given our room key and told to turn left, it would have been nice to have been told where the lift was, as it took us 10 mins to find it!! Our room was on the second floor 2329, which is at the back, and yes you guessed it by the ZOO!!! Although we had read that this could be noisey we were not that bothered. What did bother us was the noise that came from the Alba resort next door and the pray calls. On the first night we decided to have an early night as we had been up since 3am, when we arrived in our room about 10.30 it was like being in the middle of the disco even with the balconey doors shut. We asked to be moved the following day and in fairness they did offer us 2 other rooms one overlooking the Alba Queen's restaurant and the other on the first floor again at the back, so would have been just as noisy. We bit the bullet and stayed put!!. The rooms were of a fair size but the beds we found to be very firm, the window between the bedroom and bathroom was a bit off putting, even after being married for some years, I really do not wish to see my husband sitting on the loo anymore than I should think he wanted to see me! Having said that the room was cleaned to a very high standard each day and the mimi fridge topped up.
There was a great variety of food and you would have too be a very fussy eater not to find something to take your fancy. I can fully recommend the pancakes and waffles cooked fresh everyday at the Pool side bar ( just dont think of the extra pounds!) the desserts on offer are also well worth trying too. We booked the Fish a la carte restaurant which was very good with large portions, we never tried the other 2 so cannot comment.
The hotel appeared to cater more for the German guests than the English, this became quite clear from the service that was offered by the staff, even tipping did little to improve this situation, some english people were even ignored when asking for a drink etc, but on the whole we found the staff to be very polite and friendly. We had no problem getting a sunbed by the pool or on the beach, but there were still people getting up at the crack of dawn to put out their towels ( how sad).
I can fully recommend the hotel spa where I under went 2 and a half hours of pure bliss!! First a Turkish Bath followed by a Hot Stone full body massage, facial and a cup of apple tea, all for £55, dont be afraid to haggle either I did hense the price.
As many people have said the animation team are the best. The shows that were put on were very professional and they worked so hard all day, but always found the time to stop and talk to you even if you didnt join in with the games/sports that were on offer.
Whilst in Turkey we went on 2 trips Manavgat market & Cruise and Perge, Aspendos & Kursunlu. for those of us who enjoy history the Perge trip it a must, visiting a Roman city which in part is still standing and the Aspendos amphitheatre which is still being used today. The Kursunlu waterfall is also quite beautiful, but a word of warning for those with mobilty problems there is alot of walking over uneven ground and there are alot of steep steps down to the waterfall with no hand rails. We booked these trips through the Thomas Cook rep but would mention here that the prices quoted are in sterling, if you pay by credit card the cost is taken in TL, so when it it processed by the credit card company you can be charged a loaded exchange rate, just a tip to look out for.
All in all we had a lovely holiday and met some very nice people, would I go again? Yes to Turkey, but I think I would like to try a different part. Having said that I would go back to the Alba Royal but not for a few years.

Room Tip: make sure its a room at the front.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancashire
Top Contributor
72 reviews 72 reviews
40 hotel reviews
Reviews in 35 cities Reviews in 35 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed October 13, 2012

Booking in was painless - we were greeted with a drink and some macaroons and our cases were taken to our room. There were tea and coffee facilities, a fridge topped up daily with water and soft drinks. Have to say the staff at this hotel are the best we have come across, nothing is too much trouble (a tip helps). Even better than at the Barut and Baia Hotels on Lara Beach. Special thanks to Honour, Animation team who went out of his way to talk to us and make us feel special. I had emailed the hotel beforehand to request a room with late afternoon sun and also to be next to our friends. We didn't get either- the room we were given was at the front of the hotel, facing the Alba Queen and was relatively quiet, but turned out to be definitely better than the room we requested overlooking the zoo with the cockerell making itself heard. Our friends were on the floor directly below us so not a problem.
The food at this hotel is superb - there are two main restaurants, one for breakfast and evening meal and another for lunch. Food is also served at lunchtime at the Beach Bar and Pool Bar where you can help yourself to named ice creams like cornettos and magnums There are 3 al a carte restaurants - we booked the Seafood and Cuban and the food and service was fantastic.

Grounds and rooms are all kept immaculate. Entertainment was fairly low key - the animation team put a show on in the amphitheatre every night bar Sunday, and most nights a group play by the Pool Bar for a couple of hours.
The Thos. Cook rep. was really good, not pushy, just recommended the trip to Perge, Aspendos and Kursunlu - the amphitheatre was impressive. The guide Memhet was excellent and it turned out to be a good day.
Sunbeds were usually available round the pool - more difficult on the beach (which is unusual).
Most of the guests were German but quite a lot of British and no Russians. Unfortunately it was some British guests who were guilty of hogging two sunbeds each (one in the sun and one in the shade). Not necessary as plenty of sunshades.
The Hairdresser is well worth a visit, a wash and blow dry was only 8 euros.
On our final day we were rung to see if we needed help with our cases and when our transfer coach arrived we
were presented with a box of macaroons and a bottle of water each - a lovely touch.
Would definately recommend this hotel - age group while we were there end of Sept. was mainly 50+ but may be younger in July/Aug. but of course the youngest would have to be 14.
Will definately return. Only negative - air conditioning - was only on at specific times but didn't spoil our holiday.

Room Tip: Room 3432 is at the front of hotel and faces Alba Queen Hotel - has morning sun on the balcony and i...
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 11, 2012 via mobile

We stayed at the Alba Royal for our honeymoon at the beginning of September. All I can say is WOW. The place is amazing. Our room had a fantastic view of the hotel and the sea and was very nicely decorated when we first checked in. As we were on our honeymoon, the hotel put on a private meal for us which was a lovely touch. All the staff are very friendly and nothing is too much for them. The animation team are fantastic, very lively and made our honeymoon. The activities were a great laugh and the evening entertainment was always worth a watch. The food is nice though gets a little 'samey' but the pool and beach bars give you the extra option for lunch. Bar staff always there to ensure you have a drink! We can't say enough positive things about this hotel and we would definitely return.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 9, 2012

We returned last week from our first visit to Turkey and the Alba Royal and l am pleased to say that the hotel lived up to the reviews that l had been reading since last year.
We were upgraded to a superior room in block 1, with a sea view and overlooking the zoo!
The noise from the zoo didn't really bother us, but the noise from the Alba Resort and the outdoor disco was another story! Our first night (we had been up since 4am for flight) it went on until 2am-horrendous. Saw rep the next day and she said it was only on once a fortnight- it wasn't- it went on nearly every night.Debated about asking for a room change but others said they were woken by the mosque, decided to stop put and left air con on all night which drowned out most of the noise and my husband used ear plugs.
We enjoyed all other aspects of the holiday, food could have been warmer if diners closed the lids after use.
Other reviews have mentioned all the good points so l will not repeat.
The only thing that spoilt the trip for us was the excessive noise from the Alba Resort and l feel that it lets down the Alba Royal as l am sure there would have been a lot of complaints from guests in block 1, if we did go back we would certainly ask to be in block 2 as it seems to be the quieter block.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 7, 2012

We have just returned from the Alba Royal Hotel. We had a lovely holiday although the hotel should be about a 4 star. Entertainment staff were excellent best I have seen and all the staff were so helpful. The 2nd room we were given was lovely it was very clean every where and the gardens were beautiful. The beach was ideal with the sea calm, warm and safe to swim in.
BUT THESE THINGS YOU SHOULD KNOW BEFORE DECIDING WHEN TO GO:
There are attic rooms which are smaller and hotter with small balconies some people love them but we asked to moved and were given a lovely room. Also certain rooms are next to the Zoo which I am told is very noisey as the cockerel was waking them up at 5am.
AIR CONDITIONING IS A BIG PROBLEM: There is none in May regardless of temperature and this year I believe it reached 42 C. 1 June you are given set hours for 2 weeks these do include the night. From 15 June to 15 Sept you can have it any time you wish. From 16 Sept you again get set times but from the 1 Oct it is very limited being turned off during the night. The temperatures whilst we were there were 33 C during the day and hight 20s and very hummid during the night which made sleeping nearly impossible. I dont think it has always been like this.
Also May, September and October have clients who are mainly German and the all the staff speak German first with the food being very Germanic. Apparently in October it becomes a haven for fairly elderly Germans and not many English. We were OK with this but it is worth knowing. From mid June to end August it is very English with the food being more English at this time, but then of course the temperatures can be as high as 52 C during this high season.
We will return but next time making sure we request the same room we had this time and going during the Air conditioning season. Lovely as there were no children.

Room Tip: Ask for seaview away from Zoo end and not in the attic, unless they like these rooms.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 3, 2012

Stayed in a king suite with a sea view for a week and couldn't fault it! The food was beautiful. The service from all the staff was exellant very polite and helpful. The complex was very clean and the gardeners were always hard at work making everywhere just perfect. This was our first visit to Turkey and loved it. We are now looking into booking it again for next year.

Room Tip: We were on the second floor with a sea view. Beautiful sunsets every night. Its a must.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alba Royal Hotel

Address: Tilkiler Mevkii Erhan Demir Bulvari PK 6, Colakli, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Colakli
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Colakli
#1 Romantic Hotel in Colakli
#2 Luxury Hotel in Colakli
#2 Top resorts Hotel in Colakli
#3 Family Hotel in Colakli
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Alba Royal Hotel 5*
Number of rooms: 224
Official Description (provided by the hotel):
Only 14+ Adult Only Hotel in Antalya ... more   less 
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Also Known As:
Alba Royal Resort All Inclusive
Alba Royal Hotel Turkey/Colakli

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