I was disappointed with this hotel. The pictures are much nicer than the actual rooms and property. The rooms are VERY small and the walls are paper thin.You hear everything, including the howling wind, so sleeping wasn't great as well.The breakfast is very mediocre. This is the only place where I found the coffee to be subpar. The best thing about this hotel was the staff --who were very kind.

We had 4 in our room and my only complaint was that the room was very small. We barely fit the luggage with all 4 of us. We loved the location we could walk into town and the views are great. The staff was very friendly and the rooms were clean. The breakfast was mediocre but the staff there is great.

Only spent one night here. The hotel was nice enough... clean room, typical CR buffet breakfast which was fine by me, 5 minute walk to next town, Santa Elena which had more amenities and stores. The staff were pleasant and helpful. As someone else mentioned, the cloud forest was a bit of a disappointment but I am glad that I went. No need to go back, though. I can easily recommend the Poco A Poco for a place to stay.

Monteverde in general was a disappointment, but this is the place to visit in order to visit the magnificent cloud forest and go on canopy tours.

Room was average. Bed was good, but no fridge to keep fresh food and drinks.
The bathroom was second-rated and dirty and not worthy a "4-star hotel".

What the hotel calls spa is in fact an average-sized jacuzzi and a tiny children's pool. You can get overpriced cocktails from the bar if you can find the bartender.
The included breakfast is excellent. A typical Tico buffet with delicious fresh fruit.
The hotel staff were very friendly and helpful and arranged both tours and transport for us.
When checking out, I discoverex that they had added 13% to the bill which was never mentioned before. The rates were already ridiculously overpriced for an average standard hotel set in the middle of nowhere.