So, if you are looking for all modern conveniences and a stuffy staff this is not your place. It is like visiting an eccentric favorite aunt in her old house full of fascinating stuff and interesting stories.
First of all, the rooms are small but clean, and decorated in a wild array of colors and patterns. You can stay in the rooms above the main hall or in the small lower building. We stayed in the 'yellow' room which, in addition to the yellow walls, had polka dots, zigzag patterns, a down-home wardrobe for clothes, and handmade furniture in fun zigzags and dowels and whatnot in the bathroom.
Nanci, the owner, is friendly and funny and makes you feel like part of the family. Her dogs (even more random breed mixes than the usual random breeds roaming Costa Rica) and kids (typical American teens) are around and everyone is helping out. There was a big community dinner when we were there, with a really nice Thai meal cooked by a friend of Nanci's, and we were invited. We also went to a meeting at the Quaker meeting house across the street which, again, gave us a real sense of the community. Monteverde's history is bound up in the local Quaker community, and La Colina is part of that history as it was built by one of the early founders of the community.
Nanci is a gem - over and over again she made things easy for us by calling taxis, giving inside tips on where to go, etc., and in fact she saved our bacon when we got to the bus station in Sta Elena to ride back to catch our flight home from San Jose - only to discover the last bus of the day was full. Nanci contacted a taxi friend who drove us the 4 hrs to the airport for well below the going cost and then refused a tip.
The place does need upkeep and Nanci seems to have that in hand. While we were there she was repainting rooms, rebuilding doors, replanting gardens and generally spiffing everything. I certainly will go back there if I return to Costa Rica. Especially after a really unpleasant stay at Tabacon resort in Arenal, I found La Colina a very grounding and restoring place.
Ask Nanci to give you a tour of the rooms and choose the one you like.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.