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“Improving” 4 of 5 stars
Review of Chalford House Hotel

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Chalford House Hotel
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114 Warminster Road, Westbury BA13 3PR, England (Formerly Cedar Hotel)   |  
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Hotel amenities
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Online Booking
Ranked #1 of 1 Hotels in Westbury
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Improving”
4 of 5 stars Reviewed September 13, 2013 via mobile

Beware of old reviews - this hotel has been taken over by new owners and is being refurbished gradually, so old reviews re both the condition of the hotel and approach of the staff are not relevant. The hotel was previously called the Cedars and reviews appear under that name as well.

I stayed recently and it is a perfectly respectable hotel. My room was clean, everything present and correct, comfortable bed etc. staff were friendly and helpful and breakfast was good.

Stayed September 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 reviews from our community

Traveler rating
    41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Danish first
  • English first
  • Any
English first
York, United Kingdom
2 reviews
5 of 5 stars Reviewed September 11, 2013

The chalford house hotel, which may I add has recently been taken over by new owners, Ashley and Rachel who also run the garden house hotel in Westbury. The hotel which used to be called the cedars has changed 10 fold as I have stayed before.
The chalford house has a friendly family atmosphere, the staff are always happy to help the food is fantastic, the rooms have been done to a very high standard and the owners have very high standards. I would recommend this place to all whether for business or pleasure.

I can't believe that trip advisor has still got reports from the old hotel name (cedar) going to the new one. Try it yourself you will not be disappointed.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kent, United Kingdom
Top Contributor
80 reviews 80 reviews
59 hotel reviews
Reviews in 49 cities Reviews in 49 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed September 10, 2013

My husband and I stayed at Chalford House for one night last Saturday whilst visiting family. We had one of the single story rooms at the back and were extremely happy with everything. The room was spotlessly clean, what appeared to be new carpets, new bathroom (with huge thick fluffy white towels), gorgeously comfortable bed and pillows (this is coming from an absolute pillow maniac!), all very comfortable and pretty- and so quiet (and we live in a really quiet place so are very sensitive to this). Fabulous breakfast and great staff- welcoming, friendly and professional. ***Please do not be put off by old reviews from when this was The Cedars- the new owners provide a superb standard and you will not be disappointed*** Thank you for a lovely stay.

Room Tip: We had one of the single story rooms at the back which as very pretty and really quiet
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2013

I stay at many hotels in by business and have recently stayed for extended periods at the renamed Chalford House Hotel. Ashley and Rachel have made this hotel a very special place where nothing is too much trouble to ensure guests , business and personal, enjoy their stay. The food is excellent and served quite late, with the renovated bar encouraging locals as well as guests to interact creating a very enjoyable social experience.Having only recently taken over from the previous owners Ashley has worked tirelessly to create a home from home , and he certainly has achieved a massive improvement in such a short time. From the comments overheard of other guests , the impression i have was 100% endorsed by others who stayed and visited.

Room Tip: i enjoyed the garden rooms .. quiet and can park the car immediately outside the rooms
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kent
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2013

We came as part of wedding party of approx 35 people staying for two nights at the beginning of July 2013. The hotel was very clean, in need of an update, but that is well under way as it is now under new management. Rachael and her team had taken over only a few weeks before the wedding, but straight away had said she would update the bride and grooms room which was fantastic and with a wet room. Nothing was too much for Rachael and her team, from great service over breakfast to dinner and drinks. This also was the hottest weekend of the year so far and Rachael rushed out to purchase fans for the rooms. In our opinion this is value for money with great service and with a smile! Very much a hotel on the up, in an idyllic location and we will definitely stay again. Carol & Helen from Kent.
Chalford House Hotel (originally named the Cedars).

Room Tip: Room 8 was the first to be renovated so we think this would be the best one, but is two flights of s...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walsall, United Kingdom
1 review
5 of 5 stars Reviewed July 23, 2013

I stayed here at The Chalford House Hotel while working in Warminster for 3 weeks and i have to say i've never had hospitality like it anywhere else i've stayed.
The owners Ashley and Rachel are currently renovating the hotel but they are on the right track for this being one of the best hotels in Wiltshire.
They have a fantastic team around them all very friendly and nothing is too much trouble.
I stayed in the annex part of the hotel and my room was very clean with everything i needed for my stay with possibly the best shower i have ever had. Also the wi-fi connection was excellent which was a bonus as a lot of hotels i have stayed in struggle to get a good connection.
The food was fantastic with an excellent choice on the menu and the specials changing on a daily basis.
The bar was very friendly with an excellent choice of beers on tap and bottled. A great wine list and a vast choice of spirits to cater for every taste.
Overall a first class hotel. I cannot recommend this hotel enough and will definately be going back there, business or pleasure.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2013

Stayed here for 2 nights - fantastic service, friendly with a 'can do' attitude.
Kept bar open late as 5 or 6 of us were still enjoying a drink or two, and even agreed to serve steak dinners at around 10.30pm for 14 of us.
Yes, the rooms may need a bit of updating, however, this is work in progress - the main thing is they are cosy and very clean.
Ignore the reviews pre April 2013, the new owners are excellent and I will have no hesitation in returning.
Thanks Ashley and Ruth for a great stay!

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chalford House Hotel

Address: 114 Warminster Road, Westbury BA13 3PR, England (Formerly Cedar Hotel)
Phone Number:
Location: United Kingdom > England > Wiltshire > Westbury
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Westbury
Price Range (Based on Average Rates): $$
Number of rooms: 18
Official Description (provided by the hotel):
The Chalford HouseHotel, is a stylish, family run hotel situated in the town of Westbury, on the edge of the Salisbury Plain and in close proximity to the towns of Bath, Salisbury and the Longleat Estate. Offering 18 individually furnished en-suite bedrooms we look forward to welcoming you for business or leisure. We offer 24 hour check in and concierge service ... more   less 
Also Known As:
Chalford House Hotel Westbury, Wiltshire

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