We travelled as a group of three families, with 10 people in total - 7 of us travelled a couple of days earlier and the other 3 joined us later.
We are all vegetarians.
The resort is about 1.25 hours from Antalya airport by private transfer, which was a pleasant surprise as we had allowed about 2 hours.
Although both of our check-ins were very late at night, we were greeted by friendly English speaking reception staff. Check-in/wrist banding was relatively quick although the explanations of the hotel facilities necessarily took some time.
Dinner for the night had finished, but we were still directed to the main restaurant where drinks and a platter of food each were served. Unfortunately, the platters were unsuitable for vegetarians and there was no alternative platter available. However, we were advised that we would be able to order from the room service menu from midnight and the wait was not too long. In fact, we later discovered that cakes etc were available in the Oriental Cafe/Patiserrie, but the hotel staff were not to know that we would have been happy with this rather than cooked food.
Our rooms were a good size and I believe that this is the standard size, easily accommodating two adults and two children (or leaving a sofa available if the family is smaller). Although we had not paid for such, we even had a sea/pool view from the smallish balcony.
Room service and the contents of the mini-bar are all included in the hotel's all inclusive package, which was a welcome change from other 5 star hotels we have stayed at.
We had a good night's sleep in beds which we found comfortable and in a room where the air conditioning worked well and was not noisy. The bathroom was well equipped so you do not even need to pack your toothbrush (but gents do take your shaving equipment). If you like towels can be changed every day and the arrangements that the room attendant makes with the towels are a delight.
Breakfast includes a good variety of cereals, a large selection of breads, fresh and dried fruit and nuts, cooked foods including omelettes and waffles prepared to your requirements and some cooked meat dishes. There is a babies section with a bottle warmer and a selection of proprietary bottled foods suitable for weaning babies. I did not note whether milk powder was also provided. High-chairs are available.
There is also a separate area with toddler sized tables and chairs, including foods that are likely to appeal to them.
At the weekends, there is even champagne/buck's fizz available for breakfast and for those that like to get up late, a mini breakfast is served right up to 11am.
Even thereafter, some bites/drinks can be had from the lobby/cafe/patisserie.
There are four pools:
The main pool with a lot of sunbeds/umbrellas around it. Many of the entertainment activities through the day take place here, but English is not the primary language.
A relax pool which is quieter. The sunbeds here include Bali-houses that can accommodate a small family.
A toddler's pool which is well shaded and has plenty of sunbeds for the parents around it.
The indoor pool and jacuzzi - These were a little cold for our liking, but at this time of year I would not class this as a major issue.
There are also a number of sunbeds and Bali-houses at the beach - unfortunately the strip just
above and below the water-line is pebbly.
Overall, although the hotel was close to full, there were enough sunbeds to cope. The sun-beds cannot be booked without a person present before 8.30am, which I think works well. Every few hours, water, iced tea and a small selection of drinks are wheeled around the pool area and twice-a-day there are also cold carrots, cucumbers and apples peeled, seasoned and served close to your sun-bed.
It is not possibly to order food to the sunbeds, but a number of bars close to the various pools serve some food and drink, including a range of cocktails and mocktails.
The spa is spacious, but the changing rooms are not. The steam room was not working for the duration of our stay, but the saunas and hammam were. The massage treatments are not included in the all inclusive package and are quite pricey. We did not try them.
The buffet lunch and dinner have a good mix of cooked foods, salads and desserts with enough choice to satisfy even us vegetarians. Unfortunately, it is not clear from the dish labelling which dishes are meat/fish free so fellow vegetarians will soon adopt our habit of touring round the dishes with a chef in tow, although English is not always spoken and one of us has a nut allergy to complicate matters even further. We have suggested an improvement to the dish labelling with a green V for the vegetarian dishes, so hopefully this will be taken up by the hotel group. Guest relations (English speaking) will be able to organise for a vegetarian main dish to be served at your table, but this does entail having meals to a time-table. (There are also a number of parts of the dining area set aside for speciality "restaurants").
The evening entertainment at the amphitheatre is somewhat variable and even the best is not as good as at some other Turkish hotels that we have been to. You will also need to get there well before the show starts to get good seats. We did not visit the night-club. Most of the games room activities require extra payment.
Wi-fi is included, but the speed and reliability of connection vary with where you are in the hotel; there is also a well-equipped gym.
When the second part of our group arrived, the air conditioning did not work in the first room they were allocated, so their first night was uncomfortable. Fortunately, following an ineffective repair, it proved possible to move to another room.
A market assembles across the main road from the hotel on Fridays, but prices are much worse than those that can be obtained if you are willing to take one of the free shuttles to neighbouring towns such as Alanya organised by the hotel.
A couple of words of caution for the English - the hotel is not currently frequented by many English speakers. If you usually make friends on holiday, that might well be more difficult. Also, the concept of queueing/giving way is not as prevalent in the world as we are used to! Apart from reception and guest relations, most of the staff also do not speak English.
Overall, would we go back again? Definitely as the hotel has "service with a smile". Although I have only rated this with four circles, I would have given 4.5 if I could and would probably have given five if I was not a vegetarian.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.