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“Nice hotel, good stay” 4 of 5 stars
Review of Thon Hotel EU

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Thon Hotel EU
4.0 of 5 Hotel   |   Rue de la Loi / Wetstraat 75 | 1000 Brussels, Etterbeek, Brussels 1000, Belgium   |  
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Ranked #3 of 4 Hotels in Etterbeek
GreenLeadersGold level
Cape Town
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
“Nice hotel, good stay”
4 of 5 stars Reviewed July 19, 2014

We stayed at this hotel in June 2014.

Thon hotels are normally quite good, and have a really good standard, so it was familiar set-up, even having stayed at other hotels of the group elsewhere.

Getting there by taxi from the airport was easy, about 20 minutes out of peak, and cost EUR60.00- reasonable for the drive.

Staff at reception were friendly and helpful, and when asking for directions, they were very good in assisting me to find my bearings.

The location is a bit boring, but it is located in the heart of the city, so expect to travel around to see anything. That being said, to get to the square in the centre of Brussels was EUR30-ish, so quite close- you could walk, but we were limited for time so opted for a taxi instead. (My guestimates put walking to and from the square at about 30 to 45 minutes at a fair pace.)

Our room was neat and clean and there was nothing that we missed or needed.

There is a small shop in the building, so you can buy snacks or paninis- but it closes at 19H00, so get there before then.

The bar was pleasant was well, and the happy-hour was enjoyable. Note that when you purchase, it’s a buy-one-get-one-free, but the drinks have to be in the same price range- so you have to order 2 drinks from the EUR10.00 listing for the special to apply.

Dinner was pleasant and the breakfast was quite nice as well, with a wide variety to chose from.

A nice stay, overall.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aline V, Management Trainee at Thon Hotel EU, responded to this review, July 23, 2014
Dear Anon,

Thank you for sharing with us your feedback concerning your recent stay in our hotel.

We are pleased to read that you appreciate the standards of our brand, Thon Hotels.

Thon Hotel EU isn’t indeed located far from the city center and the airport. It is in the heart of the European quarter, therefore it is very quiet during the week-end.

It’s a pleasure to read that you enjoyed your room as well as the restaurant.

We are looking forward to welcoming back at Thon Hotel EU,

Best regards

Camille
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550 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
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English first
Brussels
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 12, 2014

Superb location adjacent to the Metro. Friendly atmosphere too, great breakfast, very clean, reasonably priced
A warm welcome, very polite personnell. For a business trip, this is great. A few good restaurants within walking distance, and the hotel's restaurant is also very good



  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Galahotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aline V, P.A. to the General Manager at Thon Hotel EU, responded to this review, July 14, 2014
Dear Magne,

Thank you very much for your kind words about Thon Hotel EU.

We are pleased that you enjoyed your stay with us and the services we offer.

We are looking forward to welcoming you again at our hotel.

Best Regards,
Aline
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Brussels, Belgium
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 10, 2014 via mobile

Stayed here more times than I can count. Conveniently located for business (although not very charming neighborhood for vacation) well-equipped, always clean and neat as well as quite flexible with check-in and -out times. Amazing breakfast buffet, although expensive if not included in price. Make sure to get room facing the courtyard and not rue de la loi.

Stayed December 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aline V, P.A. to the General Manager at Thon Hotel EU, responded to this review, July 14, 2014
Dear Proxyangel

Thank you very much for your stays at Thon Hotel EU.

It is always a pleasure for us to welcome our loyal guests in one of our properties and we value your opinion.

We are looking forward to welcoming you again in our hotel.

Best Regards,
Aline
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Geneva, Switzerland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 7, 2014

Very well located for business and also walking distance to the city center. Room (even standard one) are large and confortable, brand new with an interesting environment-friendly approach. Wifi worked prefectly for the 3 days I stayed. Hearty breakfast, with fresh fruit, etc., just excellent.
Very helpful staff. In a nutshell, one of my best hotel experiences in the last years.
Wlaking distance to the the airport shuttle stop (Bus 12 or 21).

Room Tip: Room with windows over the restaurant terrace are quiet. Beware of bike hazards: bikes are driving...
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aline V, Management Trainee at Thon Hotel EU, responded to this review, July 8, 2014
Dear Geneviève,

Thank you for your feedback concerning your previous stay in our hotel. We are very pleased to read that you enjoyed the services we provide. It is always a pleasure to receive such feedback and it motivates the teams.
As a green hotel, we indeed strive ourselves to act towards our environment. You might have seen our insect hotel as well as our vegetable garden on our green roof on the first floor. We serve organic home-grown zucchinis in our restaurant, and homemade rhubarb jam from our own culture is on our breakfast buffet. Considering the first meal of the day as the most important one, we want to offer our guests a wide range of hot and cold dishes to appeal to every taste.
We are located in the heart of the European Institutions; subway and bus stations are located very close from the hotel, and bring you to the airport and the historical city center directly and quickly.

We hope to get the opportunity to welcome you back very soon at Thon Hotel EU,

Camille
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Oslo, Norway
Top Contributor
154 reviews 154 reviews
65 hotel reviews
Reviews in 64 cities Reviews in 64 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed July 6, 2014

Brussels is business - and this hotel is great, although not cheap, to stay at for some nights. The fitness center is very good, and I found the rooms spacious (I was upgraded to Business Class and got a corner room).

It was a little bit noise from the street.

The breakfast was one of my best breakfast experiences ever at a hotel. Really delicious.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aline V, P.A. to the General Manager at Thon Hotel EU, responded to this review, July 7, 2014
Dear Sir,

Thank you very much for your review of Thon Hotel EU.

We are pleased you enjoyed your stay at our hotel. It is also always a pleasure for us receiving such nice comments about our breakfast. We indeed strive to have the best breakfast of town wide a large variety of hot and cold items.

We are looking forward to welcoming you again at our hotel.

Kind Regards,
Aline
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Budapest, Hungary
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 3, 2014 via mobile

The entire hotel was great. The staff were warm, helpful and professional.
Certainly a hotel I can recommend.

The only caveat is with the wifi access, that hotel's web page not clearly indicates how the wifi access is. Of course, staff give advise, but no one can plan before.

The hotel gives free wifi access for the entire stay, but only if the room was booked from their web page. Good point.
But, of the room booked by a travel agency or another way, there is no wifi access given. And no option to have that.

Anyways, I had a great time both 2 times, and will return on August. Also, I have to mention here, that the breakfast is amazing. Huge selection of everything, a hungry traveler can imagine :)

Keep up the good work, Thon EU staff!

Stayed June 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aline V, Management Trainee at Thon Hotel EU, responded to this review, July 4, 2014
Dear Levente,
Thank you for your review concerning your previous stays in our hotel. We are very pleased to read that you enjoyed our service and that you’ll be back in August.
Free wifi is indeed included for all guests making their reservations via our website thonhotels.be or for Thon members (membership is free and you can subscribe yourself at our reception desk). Also 4 public computers and a printer are available in our lobby area.
Reservations made via an agency will receive a one hour wifi access during their stay.
Our breakfast is one of our main strengths. We offer our guests a large range of hot and cold dishes, pastries, pancakes, waffles, fresh fruits, crispy bacon, a selection of cheese and delicatessen, some vegetables, baked beans, cooked tomatoes, etc. We want everyone to be able to start well the day and our buffet is tailored to appeal to everyone and considered as the best breakfast of the city.
We are looking forward to welcoming you back in August,
Best regards,
Camille
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Singapore, Singapore
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 29, 2014

Stayed one night here during a trip to Brussels. The transfer from the Eurostar terminal was quite convenient. Rooms were clean and comfortable, staff were efficient and warm. Had a lovely dinner with my colleagues at the hotel as well, duck in a star anise sauce, Belgian waffles, etc.

However, what amazed me the most was the breakfast spread. I was sad I only left myself with 30 mins for breakfast the day of my checkout. Amazing selection of everything! If I am travelling to Brussels again, I certainly would stay just for the breakfast, if anything.

Of minuses, there was only one that occurred to my colleague. His luggage, which was left in the hotel after we checked-out, was missing when we came back to claim it. The staff attending to the luggage was inattentive and gave the wrong person the wrong bag. Though they looked almost identical, it would have not been amiss to double check the numbering on the tag.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aline V, Management Trainee at Thon Hotel EU, responded to this review, July 1, 2014
Dear guest,
Thank you for giving us your feedback about your recent stay in our hotel.
We are very pleased to read that you appreciated our hotel and most specially our breakfast. We consider this to be the most important meal of the day so we strive to have the best breakfast in town. We are regularly changing our products to ensure that this respects our “Green Concept” and that it appeals to our guests. We offer an incredibly wide choice of hot and cold dishes in order for everyone to find what he/she is looking for. As a green hotel, our bread selection is organic (Bio), we work with seasonal and local products and even grow some fruits and vegetables on our 1rst roof garden (=>homemade rhubarb jam just arrived on our buffet).
We are sorry about what happened with your colleagues’ suitcase. I can assure you that the right follow-up has been done and that both guests have now their belongings back. This has never happened in our hotel and we do everything to ensure that this will never happen again in our hotel!
We are looking forward to welcoming you back at Thon Hotel EU,
Best regards,
Camille
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Thon Hotel EU

Address: Rue de la Loi / Wetstraat 75 | 1000 Brussels, Etterbeek, Brussels 1000, Belgium
Phone Number:
Location: Belgium > Brussels > Etterbeek
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Etterbeek
Price Range (Based on Average Rates): $
Hotel Class:4 star — Thon Hotel EU 4*
Number of rooms: 405
Official Description (provided by the hotel):
Situated in the European Quarter of Brussels, Thon Hotel EU is an ideal starting point for both business and leisure travellers: most of the European Institutions are within easy walking distance and the historical city centre is also but a stone’s throw away.Thon Hotel EU is a four star hotel, offering 24 hours a day a high quality service. The hotel has 405 comfortable, modern and functional rooms which are decorated in light colors. Thon Hotel EU also combines technology with comfort, to make your stay even better. For easy check-in and check-out, you can use our check-in terminals in the reception area.During its opening year, Thon Hotel EU has been awarded with the Green Key label for its sustainable efforts. ... more   less 
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Also Known As:
Thon Hotel EU Brussels, Europe

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