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“All rooms are suites!” 4 of 5 stars
Review of Swiss Grand Resort and Spa

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Swiss Grand Resort and Spa
4.0 of 5 Hotel   |   Cnr Campbell Pde and Beach Rd, Bondi, Waverley, New South Wales 2016, Australia   |  
Hotel amenities
Ranked #6 of 9 hotels in Bondi
Dublin, Ireland
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
84 helpful votes 84 helpful votes
“All rooms are suites!”
4 of 5 stars Reviewed October 18, 2006

We have stayed in both the standard room and the ocean view room at the Swiss grand hotel and found both to be excellent. The ocean view room is well worth paying the extra dollars for as the view looks directly over Bondi beach and the room has a balcony too. Although the standard room also has a side-on view of the beach.

The pool on the roof of the hotel is a standard rectangular pool and there is also an outdoor jacuzzi. We really enjoyed sitting in the jacuzzi looking out towards the sea.

The breakfast buffet was very nice and caters for asian tastes also. If you want to have breakfast in your room, however, you will have to pay for it, regardless of whether you paid for breakfast in your accommodation price already or not!

We really enjoyed our winter stay in the Swiss Grand Hotel but we were left with a sour taste in our mouth at the end due to the unprofessional staff member who checked us out on our last day. The first problem arose when he tried to charge us for a $15 in-room movie that we never watched. We had started the movie in our room by accident one day but the receptionist at the time told us that we wouldn't be charged, so we were surprised to see it on the bill at the end and even more surprised to find that such a big hotel would make such a fuss over $15.

The next problem during check-out was that we were overcharged for our room. The price we were being asked to pay was not the price we had been told on check-in! Again, a big fuss was made by the staff before we were allowed to pay the correct price.

These problems at the check-out desk changed our opinion of what had been a great holiday and would lead me to question whether I would stay here again.

  • Liked — That each room had a separate living area
  • Disliked — The unprofessional, money-grabbing attitude of the fronk-desk staff
  • Tips/Secrets — Check your bill carefully on check-out!
  • Stayed August 2006, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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Auckland NZ
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 1, 2006

Booked as attending a conference here and was very pleasantly surprised.
My room didnt have a sea view but you could see it from the balcony, I had a side, street room.It was quiet and the room was one of the largest Ive ever had in a city hotel.
When you enter the room theres a small lounge with a tv. Next ,the hall and marble bathroom, bit old but seperate bath/shower. Then a big, sunny double with another tv and small balcony.
Pool is a good size but misses out on a sea view as the spa pool grab that.
Clean, felt modern, nice decor and spacious lobby area.
Really enjoyed the Deck bar/BBQ great value.

  • Liked — Surprised at how clean and modern it was having read some bad reviews. Seems to be best hotel in Bondi
  • Disliked — No sea view from pool but can live with that
  • Tips/Secrets — Book a front steet view room, its cheaper and you can see/hear/smell the sea.
  • Stayed February 2006, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 21, 2006

I thought I would post an up to date review since many on the site are a bit older. Overall I thought the hotel was quite nice with generally helpful staff. Not exactly five star, but definitely not at a five star price. I certainly didn't notice any of the problems relating to cleanliness that a couple of reviewers mentioned. The location is very handy to the beach and many restaurants and cafes.

We took our two children with us to Bondi because my sister lives nearby, and were pleasantly surprised by the size and layout of the suite. The separation of the main bedroom from the sitting area meant the staff could set up a rollaway and a sofa bed in the sitting room, which made it much easier to get the kids to sleep!

The pool and the spa were both in good condition when we visited and the view from the roof is terrific - although I'm told the walk around the Bondi headland is even better again for views.

Final word: We are definitely planning to stay at the Swiss-Grand again.

  • Liked — The suite worked well for us with the two young children
  • Disliked — Finding the entrance was a bit confusing!
  • Stayed July 2006, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Swiss Grand Resort and Spa

Address: Cnr Campbell Pde and Beach Rd, Bondi, Waverley, New South Wales 2016, Australia
Location: Australia > New South Wales > Greater Sydney > Waverley > Bondi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 hotels in Bondi
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Swiss Grand Resort and Spa 4*
Official Description (provided by the hotel):
The Swiss-Grand Resort & Spa Bondi Beach, managed by Accor is a 4.5 star all suite property and the only conference hotel located on the world famous Bondi Beach. The hotel features 203 suites, many with balconies and some with ocean views. Hotel features also include an outdoor rooftop pool, Samsara Day Spa, Health Club including indoor lap pool, Internet access throughout and an outdoor rooftop with 180° views of the beach. ... more   less 
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Also Known As:
Swiss-Grand Resort & Spa Bondi Beach Hotel Bondi Beach
Swiss-Grand Resort And Spa Bondi Beach
Swiss Grand Hotel Sydney
Swiss Grand Resort Sydney
Bondi Beach Hotel

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