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“Beautiful resort, well planned attention to detail” 5 of 5 stars
Review of Pueblo Acantilado Suites

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Pueblo Acantilado Suites
4.0 of 5 Hotel   |   Plaza Ciutat de L' Alguer 10, 03560 Campello, Spain   |  
Hotel amenities
Ranked #2 of 5 Hotels in Campello
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Beautiful resort, well planned attention to detail”
5 of 5 stars Reviewed July 31, 2014 via mobile

Such a pretty setting, great amphitheatre; a perfect setting for entertainment. Very good brit band on weekly. Apartment exactly as website pictures, smart and well designed. Yes a car helped but the public transport was good. Cleaning happened surprisingly frequently. Very relaxing place to be, sea views best ever!!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolaJochim, Director de Relaciones Públicas at Pueblo Acantilado Suites, responded to this review, August 12, 2014
Dear Alison;

It is really satisfying to know that everything in your stay in Pueblo Acantilado Suites has been as you expected. We are really glad that you have enjoyed your relaxing stay in our small village.

We hope to see you soon, best regards

Carola Jochim
Public Relations
Pueblo Acantilado Suites
rrpp@puebloacantilado.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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564 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bristol, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 29, 2014

We recently stayed in a Cliff Top Apartment. The apartments are kept clean we had a maid service 3 times during the week. Strangley thought the beds and towels where changed the day before we where leaving?? Not that its a complaint.
I will agree with previous reviews that the Italian Restaurant is by far the best. Although I will say we had a lovely meal at the BBQ. The only comment I will make is that they ran out of Chicken which with children is nine times out of ten all they eat.
The service in the El Pontet Restaurant was slow although it wasn't particulary busy. Also they only had about 5 menus so you had to wait for another table to finish their order before you could order yours.
The pool area does get busy but as it has artificial grass surrounding it you can still lay your towel out to sunbathe.
All in in all a thoroughly enjoyable holiday and would stay there again.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolaJochim, Director de Relaciones Públicas at Pueblo Acantilado Suites, responded to this review, August 11, 2014
Dear Suzanne;

We want to thank you for your comment on Tripadvisor, we are really glad that you have enjoyed your stay in Pueblo Acantilado Suites and that you liked the apartment.
The Restaurant El Pontet and the BBQ have improved the service a lot now in August.

We hope to see you soon back, best regards

Carola Jochim
Public Relations
Pueblo Acantilado Suites
rrpp@puebloacantilado.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aalborg, Denmark
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 21, 2014

Pueblo Acantilado Suites was our outstanding base for a 14 days vacation in Spain. The complex and rooms are clean, all staff extremely helpful and smiling and perfect food and wine. The location is beautiful - and with a car (which we for sure would recommend) it is a great base for visiting besutiful beaches, going shopping in the larger cities, mountain hiking and biking etc. We honestly thought this simply is the best.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolaJochim, Director de Relaciones Públicas at Pueblo Acantilado Suites, responded to this review, August 9, 2014
Dear Mr. Clausager;

It is really satisfying to know that you have had a wonderful stay in Pueblo Acantilado Suites, we hope to see you soon back in our small village.

Best regards

Carola Jochim
Public Relations
Pueblo Acantilado Suites
rrpp@puebloacantilado.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2014

We stayed there as a family in July 2014. Pueblo Acantilado is a stunning and amazing place. The apartments are so modern and stylish. Beautiful views on the sea from the resort and amazing cliffs nearby. Great restaurants and a small shop. The staff were so friendly and kind and spoke very well English. Very clean too. Loads of different activities for children and adults like Zumba and dances in the swimming pool, Kids Club ran by two lovely and very friendly sport instructors that my children very liked( Anna and Javier).My children loved them and so does all other children. They kept my children very interesting by doing some artwork, festivals, sports like Spanish squash etc. In the rooms was everything you needed like in kitchen pans, cutlery, cups, fridge, washing machine ,microwave. Also the pictures that are on the website are just exact the same as in real life. Also club car that can take you up to you apartment. Taxis and buses directly from the hotel too. You do not need any bus or taxi anyway as It was great to go for a walk in such a lovely sunny weather, but quite far away to the nearest supermarket. Cleaning service was great twice a week that included washing floors and changing bed linen. Its a place for relax and rest and not for using Wi-Fi and spending time in the room.
you also have a phone in your room to phone the reception if you have any problems for free and also can phone other rooms. If you bought holiday with meals then you dont have too worry about any shops because the meals and very tasty and you just enjoy your time in there.
My kids are very happy about the holiday(Nicole, Jennifer and Vanessa) and we all want to go back there as soon.

Room Tip: My room was very quiet, comfortable, modern and the rooms quite closer to the swimming pool may be a...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolaJochim, Director de Relaciones Públicas at Pueblo Acantilado Suites, responded to this review, July 19, 2014
Dear Nicole;

We really want to thank you for commenting your wonderful holidays in Pueblo Acantilado Suites, we are so happy that your kids have enjoyed the activities in the kids club and that everything in your stay has been as you expected. We hope to see you soon back in our small village.

Kind regards

Carola Jochim
Public Relations
Pueblo Acantilado Suites
rrpp@puebloacantilado.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portree
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2014

stayed here with my wife in oct 2013. A lovely authentic complex feels like you are in a spanish village! Three lovely restaurants on site and small shop. Great rural location with lovely views over the sea. You need to be fit though as its a walk to get anywhere and buses are rare! You can get a train to Benidorm or Campello and there is a lovely beach with bar about a 20 min walk away. Rooms are amazing very high quality. Lovely pool. Would highly reccomend for couples, not ideal for families due to location. Very quiet and relaxing place. Staff very friendly and helpful. :)

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolaJochim, Director de Relaciones Públicas at Pueblo Acantilado Suites, responded to this review, July 19, 2014
Dear Jonathan;

We are very glad that you have enjoyed your stay in Pueblo Acantilado Suites. It is really satisfying to know that the complex, the apartments and the staff have fulfilled your expectations. It would be very nice to see you back in our Resort.

Sincerely

Carola Jochim
Public Relations
Pueblo Acantilado Suites
rrpp@puebloacantilado.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bralin, Poland
1 review
3 of 5 stars Reviewed July 15, 2014

Location and scenic qualities of the apartments are of course GREAT, but it is worth mentioning the negative attention, the more so with a minimum of good will from the service can be easily removed:

- Poor cleaning service, if you do not you wash yourself thoroughly the floor, do not count on it that will do the service
- A TERRIBLE and slow wifi (do not know why you should pay for 7EUR so slow and unreliable wifi)
- Annoying minor defects (and this is flaking knob of the door, leaving open the cupboard, fridge or freezes at 100% or not at all)

Room Tip: from the side of a cliff
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolaJochim, Director de Relaciones Públicas at Pueblo Acantilado Suites, responded to this review, July 19, 2014
Dear Mr. Piotr;

We are happy that you like the location and the apartments of Pueblo Acantilado Suites, however we are sorry that not everything has been as you expected. For the customers who reserve in our Website ore per phone have the Wi-Fi included, it is not as fast as in a normal building because it is working in the whole Resort. We are really sorry about the problem with the cleaning and will talk with Housekeeping to make sure that this will not happen again.

Please do not hesitate in contact me directly if you have some questions.
Kind regards

Carola Jochim
Public Relations
Pueblo Acantilado Suites
rrpp@puebloacantilado.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 15, 2014

I would agree with the previous reviews. The views are great and the suites are great. The suites are well designed and makes you feel at home. If you want to use the cooking facilities then I would think about going to the supermarket to stock up fully. While crockery and cutlery were in place certain cleaning items such as cloths could have been provided. However this is a slight blip on a lovely resort, well thought out in its design, friendly staff, great apartments and is highly recommended.

Room Tip: Ideally the suites that are cliff facing are great but there is a cost associated with it.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolaJochim, Director de Relaciones Públicas at Pueblo Acantilado Suites, responded to this review, July 19, 2014
Dear customer;
We are really glad that you have enjoyed your stay and that you recommend Pueblo Acantilado Suites to all the other users of Tripadvisor. We will manage to provide better cooking facilities to make you next stay more comfortable.

Best regards and hope to see you soon back

Carola Jochim
Public Relations
Pueblo Acantilado Suites
rrpp@puebloacantilado.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pueblo Acantilado Suites

Address: Plaza Ciutat de L' Alguer 10, 03560 Campello, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Campello
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Campello
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pueblo Acantilado Suites 4*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to the new Pueblo Acantilado Suites suspended on a spectacular cliff, and with the best views of the coast of Alicante. This spectacular Resort recreates the enchantment and the flavor of a typical town of the Costa Blanca. The splendid rooms, the majority of which are suites, are equipped with exclusive and comfortable furniture, and have been totally renovated in 2008. ... more   less 
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Also Known As:
Pueblo Acantilado Hotel El Campello
Pueblo Acantilado Resort

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