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“outrageous unlisted fees” 1 of 5 stars
Review of Villaggio Arco del Saracino

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Villaggio Arco del Saracino
4.0 of 5 Hotel   |   Via Comi, Lido Marini, Ugento, Italy   |  
Hotel amenities
Ranked #4 of 4 Hotels in Lido Marini
Vancouver, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“outrageous unlisted fees”
1 of 5 stars Reviewed June 10, 2014

We had booked a place using points here and arrived midday ready to relax. Doing a quick search will show you that in may, this place for one night goes for about 60 euro.

When we arrived to check in, they said that our points did not include the resort fee, cleaning fee, and some other fees. We figured fair enough, resort fees are sometimes extra. So we asked how much 6 euro x 2, plus a cleaning fee of 42 euro, plus then the guy kept talking (to be fair he was polite). I stopped him there and just asked him for the total cost. Extra fees of 84 euro for the one night.

Who sells a room on expedia for 60 euro with a surprise 84 euro in fees upon arrival which is not listed on either their website or kayak or expedia, etc.

His manager was more than UNWILLING to budge on this so we turned around and left. Not only that, she kept telling us this wasn't a hotel.. It isn't a resort.. It's a residence and apartment. If that's the case they should change the name of the place. Terribly frustrating!

Odd thing is that they looked surprised! So we just went to another place for 50 euro instead.

It would only be recommended to stay here for a longer term stay.

Stayed May 2014, traveled as a couple
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Italian first
  • Any
English first
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Additional Information about Villaggio Arco del Saracino

Address: Via Comi, Lido Marini, Ugento, Italy
Location: Italy > Puglia > Province of Lecce > Ugento > Lido Marini
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 4 Hotels in Lido Marini
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Villaggio Arco del Saracino 4*
Number of rooms: 166
Reservation Options:
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Also Known As:
Villaggio Arco Del Saracino Hotel Lido Marini
Villaggio Arco Del Saracino Lido Marini, Italy - Puglia

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