To give them credit, we were the first guests of either a new owner or temporary owner, not sure which. The place is hard to find and you trek up a rocky, muddy slope of a driveway to get to it. We could tell the view at midnight (when we finally arrived) was going to be great. Turns out, probably the best of the entire island. Once we got into the room though, we could smell an odor of staleness and old unwashed bedding on a very uncomfortable mattress. We also instantly noticed a trail of ants marching from the bathroom, meeting another army of ants at the front door then carry on through the room to the back door frame. This took place the entire time we were there (3 nights) and we did not want to disturb them so they would remain in their line and not scatter through the room. There were no towels or toiletries, however the owner provided those at request, unfortunately that included a half used bottle of shower gel and 2 towels. The food was not very good and looked nothing like the pictures posted here. If you need water or anything else, you must get a tuk-tuk to town, (recommend bringing a big bottle of water and snacks along, b/c there is no kitchen or coke machine for convenience).The most disappointing part is, they have the food to be eaten outside, which is definitely where you would want to eat with the view, however they have no fans. Which means - FLIES. We are pretty laid back and adaptable people, so we didn't say anything, but we had to swat at flies swarming our food. This wasn't like 3 or 4 flies, I'm talking dozens. There were no options for food, the first morning we were served eggs and toast (our son is allergic to eggs, so he had toast and water). 2nd morning similar, but it also included yogurt and juice for my son. There was also a spider the size of my hand in the bathroom, but that's not surprising in the jungle. My son also got bit by something pretty intense while walking near the pool b/c the grass was not mowed/trimmed near the pool. It came to his waist and our knees. I really wanted to rate this place high as the lady running the place was very nice, but overall, I feel the need to warn future tourists and/or provide our experience to the owner so things can be improved. We were informed we were the first guests, so the previous reviews do not apply. The pics of the rooms are only similar b/c of the room, they were not nearly as neat and presentable. There were many places much cheaper in the area as well as throughout the country of Sri Lanka, though to be clear, this may have the best view of the entire island. The owner did say she was bringing in help to improve the facility and services. This will go a long way, the place could be fantastic, though the location is a bit far from anything other than the view.
- Official Description (provided by the hotel):
- At hotel is own swimming pool and swimming pool’s bar. In bar we offer hot and cold drinks. Breakfast is served by smorgasboard. Restaurant with all day working is in Hotel Europe and Asian specialty. Wifi is available. At reception you can buy souvenir postcards, figurines, pendants. At playroom are many games - chess, arrows, table football. Hotel's taxi is available. In 12 km distant city Mátara is available scuba diving base. You can visit Saturday’s open-air market in 6 km distant city Dikwella. And you can visit near large nacional park Yalla. Nice rok’s temple Mulkirigalla is only 15 km of hotel. ... more less
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- Also Known As:
- Hotel Panorama Sri Lanka/Matara