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“Fantastic view.. Disappointing hotel..” 2 of 5 stars
Review of Hotel Panorama

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Hotel Panorama
Mahahena kanda, 9/3 Naotunna | Talalla Bay, Kottegoda, Matara, Sri Lanka   |  
Hotel amenities
Ranked #14 of 65 Matara B&B and Inns
Abu Dhabi, United Arab Emirates
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
44 helpful votes 44 helpful votes
“Fantastic view.. Disappointing hotel..”
2 of 5 stars Reviewed January 12, 2012

To give them credit, we were the first guests of either a new owner or temporary owner, not sure which. The place is hard to find and you trek up a rocky, muddy slope of a driveway to get to it. We could tell the view at midnight (when we finally arrived) was going to be great. Turns out, probably the best of the entire island. Once we got into the room though, we could smell an odor of staleness and old unwashed bedding on a very uncomfortable mattress. We also instantly noticed a trail of ants marching from the bathroom, meeting another army of ants at the front door then carry on through the room to the back door frame. This took place the entire time we were there (3 nights) and we did not want to disturb them so they would remain in their line and not scatter through the room. There were no towels or toiletries, however the owner provided those at request, unfortunately that included a half used bottle of shower gel and 2 towels. The food was not very good and looked nothing like the pictures posted here. If you need water or anything else, you must get a tuk-tuk to town, (recommend bringing a big bottle of water and snacks along, b/c there is no kitchen or coke machine for convenience).The most disappointing part is, they have the food to be eaten outside, which is definitely where you would want to eat with the view, however they have no fans. Which means - FLIES. We are pretty laid back and adaptable people, so we didn't say anything, but we had to swat at flies swarming our food. This wasn't like 3 or 4 flies, I'm talking dozens. There were no options for food, the first morning we were served eggs and toast (our son is allergic to eggs, so he had toast and water). 2nd morning similar, but it also included yogurt and juice for my son. There was also a spider the size of my hand in the bathroom, but that's not surprising in the jungle. My son also got bit by something pretty intense while walking near the pool b/c the grass was not mowed/trimmed near the pool. It came to his waist and our knees. I really wanted to rate this place high as the lady running the place was very nice, but overall, I feel the need to warn future tourists and/or provide our experience to the owner so things can be improved. We were informed we were the first guests, so the previous reviews do not apply. The pics of the rooms are only similar b/c of the room, they were not nearly as neat and presentable. There were many places much cheaper in the area as well as throughout the country of Sri Lanka, though to be clear, this may have the best view of the entire island. The owner did say she was bringing in help to improve the facility and services. This will go a long way, the place could be fantastic, though the location is a bit far from anything other than the view.

  • Stayed November 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Prague
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 4, 2011

I have no chance,only say EXCELENT ! Amazing place to build hotel there, wonderful view around country side, beach without tourist, blue sky and blue ocean ... and that kitchen ! Originally Sri Lankan cuisen, special fish and prawns ... I think this hotel order everything what europien people are looking for - comfortable rooms, tasty meal, friendly, still smiling staff, time without stress, send's beach, blue ocean, palms tree, villages people... I rekomend this hotel everyone ...

Maria, Czech Republic

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 14, 2010

I really love this hotel and Talalle beach! We stayed at Panorama Hotel 5 nights in februari 2010. The hotel is on a hill overlooking the beautiful Talalle beach. At the time we were almost alone at the hotel and often alone at the beach, even though there´s 3 other (at least) hotels on the beach. Every hotel in Talalla are behind the trees, like Unawatuna was before Tsunamin, This makes the place so beautiful. We had breakfast and dinner inkluded. It´s a very good choice because theré´s not so many places in Tallalle village to choose anyway to eat. Panorama Hotel is a new fresh hotel with calm and relaxing atmosphere. This is the place I dream of when It´s snow in my country. The food was nice and they even made the fich when we went to fishmarket and bought our own big fish. The peronal i very friendly and helpful. There was a cold fruitdrink and flowers on the bed. Still the prices are moderate, look at the homesite for prices: http://www.panorama.lankabeach.com/cenik_en.htm halfboard double room 75 USD. It´s the best bargain we found when travelling around Sri Lanka for 2 weeks. It´s really excellent value for money.

  • Stayed February 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Panorama

Address: Mahahena kanda, 9/3 Naotunna | Talalla Bay, Kottegoda, Matara, Sri Lanka
Location: Sri Lanka > Southern Province > Matara
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 65 B&Bs / Inns in Matara
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
At hotel is own swimming pool and swimming pool’s bar. In bar we offer hot and cold drinks. Breakfast is served by smorgasboard. Restaurant with all day working is in Hotel Europe and Asian specialty. Wifi is available. At reception you can buy souvenir postcards, figurines, pendants. At playroom are many games - chess, arrows, table football. Hotel's taxi is available. In 12 km distant city Mátara is available scuba diving base. You can visit Saturday’s open-air market in 6 km distant city Dikwella. And you can visit near large nacional park Yalla. Nice rok’s temple Mulkirigalla is only 15 km of hotel. ... more   less 
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Also Known As:
Hotel Panorama Sri Lanka/Matara

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