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“Great all inclusive” 5 of 5 stars
Review of Mango Bay All Inclusive

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Mango Bay All Inclusive
4.0 of 5 Resort (All-Inclusive)   |   2nd Street | Holetown, Holetown, Barbados   |  
Hotel amenities
Ranked #3 of 4 Hotels in Holetown
Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
“Great all inclusive”
5 of 5 stars Reviewed July 20, 2014 via mobile

Really loved this hotel as other people have mentioned the staff are lovely and go out of their way, the cocktails are great as is the food, the entertainment was good one night they had fire eaters and carnival dancers. The water sports included are great, make sure you book the catamaran trip to swim with turtles as this was great you could also go on the hobbycat or waterski, there are rocks about 20 m from the beach which means there are lots of fish to see when your snorkelling we preferred the west coast to the south coast as the water here is nice and calm

Stayed July 2014
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony J, Director of Operations at Mango Bay All Inclusive, responded to this review, August 13, 2014
Dear Jemma R,
Many thanks for taking the time to share this review of your Mango Bay experience!
It is great to read that you loved the hotel, the attentiveness of the staff, the entertainment, watersports activities, location with calm waters, cocktails and food.

You got a very nice picture of Norman Payne the panist that plays the steel pan at the hotel!

On behalf of the entire team, it was our pleasure to have you with us on the beautiful island of Barbados, and we look forward to welcoming you back for another Mango Bay experience!

Warm Regards,
Anthony Johnson
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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986 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (245)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Hempstead, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 15, 2014

From the time we stepped into the lobby, we were greeted warmly by Mandy. Not only that, we were given cold hand towel with the aroma of peppermint along with a nice cold drink. After completing all the incidentals we were given a tour of the resort. There was a mix up with the booking of our room but an upgraded was given at no additional cost. Mandy made certain we were comfortable. Any questions or requests I had were answered and granted in a very professional manner. If Mandy was not there, Marsha was and was just as professional.
Staff was amazing during all 3 meals; seats were pulled out, napkins were placed on your laps, just making sure to make us as comfortable as possible. The meals were very good, well balanced and tasty. This was a very relaxing and pleasant vacation. We would recommend this resort to every one. They do have internet services but limited to certain areas. Overall a great place to stay!!! I miss them already! :-)

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony J, Director of Operations at Mango Bay All Inclusive, responded to this review, July 18, 2014
Dear Mason,
A warm thank you for sharing this wonderful review of your recent Mango Bay experience!
It is truly a pleasure to know that you had such a relaxing and pleasant vacation here with us, as this is what we continuously strive to provide to our guests.

We do have a truly commendable team who go above and beyond, and I am pleased that they were able to provide such exemplary service that exceeded your expectations.
A special "hi" from Mandy and Marcia.

On behalf of the entire MB team, we truly look forward to welcoming you back for another Mango Bay experience!

Kind Regards,
Anthony Johnson
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 15, 2014

Came to mango bay end of may for 14 days..with my parent's. ..and my daughter. first time to Barbados and wow...on arrival at hotel. .was greeted with a cold methol hand towel and rum punch. ..reception lady was so kind and helpful felt like royalty. .
Our room was large and very nice and clean. ..we were opposite the bar and pool area..
My daughter is downs and very friendly and chatty and she new all the waiters and waitresses. .by name.!!! They were amazing with nats...staff can't do enough and especially Peter getting you drinks coming round with sorbet and cold methol towel to cool you down underneath the carribean sun..
We went on the glass bottom boat and swam with sea turtles over a ship wreck. ..saw different type of coral. ..amazing. .
Food is gorgeous. ..sometimes waiter or buffet service. ..
This hotel is in an amazing location. .beach and sea is so lovely and outside hotel a designer shopping complex called lime Grove....must see....bus service right outside...an experience you must do
Could go on and on but all I can say I shall be back....amazing little gem of a hotel....

Stayed May 2014, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony J, Director of Operations at Mango Bay All Inclusive, responded to this review, July 18, 2014
Dear Lisa A,
Thank you for taking the time to share this lovely review of your stay with us.
At Mango Bay we continuously strive to provide our guests with an exceptional holiday experience that exceeds their expectations, and we are quite proud to know that we were able to provide this experience for you!

I join you in commending all team members for the consistently excellent service they provide. Your glowing comments have ben relayed to all team members mentioned and to the entire MB team!
We are truly delighted that you were able to enjoy all that Barbados and Mango Bay have to offer.

Please say "hi" to Nats for us! We very much look forward to welcoming you back in the future!


Kind Regards,
Anthony Johnson
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 12, 2014

After a long flight with no sleep I was hoping to just get to the hotel and relax, we finally arrive and as I step out of the plane I'm hit with this lovely, warm breeze. Unfortunately the weather seemed rather dull compared to what I'd seen online, but being optimistic I carried on and waited until we got there, when the taxi driver told us we had arrived at a. As time as it had just started the rainy season I was a little upset as this was my first holiday abroad in 7 years. But to my surprise throughout the 10 days we stayed there I was met with a beautiful, clear, sunny skies, a lovely room, friendly staff, amazing food, breathtaking beach and cool water-sport activities. It was one of the best holidays I has been on and I would love to go back there again. Apart from a few minor issues I don't think it could have gone any better, even with the standard room I still loved it, I would highly recommend Mango Bay

Room Tip: I would go for a beachfront room with a view that I got to look at, although our room was lovely, th...
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony J, Director of Operations at Mango Bay All Inclusive, responded to this review, July 18, 2014
Dear Joseph H,
Many thanks for sharing this thorough review. I am truly delighted to read that your Mango Bay holiday experience was one of the best you have been on! We are pleased that you were able to experience what many of our repeat guests return for year after year.

On behalf of the entire team we look forward to welcoming you back in the near future!

Warm Regards,
Anthony Johnson
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed July 12, 2014

we booked for 10 days in this all inclusive hotel and we were not disappointed, the welcome was friendly and relaxed and the rum punch and the frozen menthol hand towels where most welcome. we were taken to our rooms and shown the hotel facilities and our luggage was taken to our rooms, nice service. a very relaxed non pushy hotel staff friendly and helpful. Plenty of sun loungers, if not round the pool on the decking looking over the beach and sea or on the beach. bar staff ready and willing to make you any drink you wished for or could think up. menu changed every day and was well balanced and over all very enjoyable , as with all food some times not to all of our parties taste but that can be the luck of the draw. water sport readily available and helpful staff to get you on your way. the waiter service round the pool and beach was excellent peter was a star . the only dawn side could be the evening entertainment witch could be a little back ground music good but steady except for Wednesday , the singer was a star she was funny and excellent and had every one up dancing, I booked this hotel for a relaxing Barbados caribbean experience and that is just what we got

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Virgin Holidays

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony J, Director of Operations at Mango Bay All Inclusive, responded to this review, July 18, 2014
A warm thank you for sharing this wonderful review of your recent stay here with us! At Mango Bay we continuously strive to provide our guests with an exceptional holiday experience that exceeds their expectations and we are quite proud to know that we were able to provide this experience to you!

Thank you for choosing Mango Bay and we look forward to your return visit in the future!

Kind Regards,
Anthony Johnson
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 10, 2014

Just Returned from 2 weeks at Mango Bay. This review will focus on the service and location rather than how much we enjoyed ourselves. That part will be self evident!

During our stay we tested every department in the hotel and they stepped up to the mark every time. Upon arrival we were welcomed with cold towels and colder rum punch by reception. They made sure we were cooled down and relaxed before we even checked in.

We were shown to the standard room we had booked, but this turned out to be on the top floor which would not do because of a major back injury I received recently. There is no elevator in the standard block. However, don't be put off by that - the standard room was very well appointed. This error was down to our rep, who had not passed the info on. Within the hour we had been offered a full one bedroom apartment for a very small additional charge. This was well worth the money and we took it. Very high quality. Full marks to Reception and management.

Huge thank you to Marcia for being so attentive to the detail of our stay; always checking that everything was to our satisfaction.

There were a couple of maintenance problems during the stay, but these could happen to anyone. They were taken care of immediately and to an extremely high standard. Special thanks to Ryan on the maintenance crew. A patient, sweet guy - and extremely competent. In some ways these problems were a good thing for you readers of this review as it should give confidence that this is a professional outfit. Issues resolved in such a way that our stay didn't miss a beat.

The food and beverage staff are legends. Denis, John and Andre behind the bar - As good as it gets. Special mention for Peter. Nothing is too much trouble for this man. Pedro and all the waiting staff worked so hard in serious heat whilst maintaining dignity and sense of humour. Top class service.

The housekeeping staff were effectively invisible, yet the rooms were cleaned and serviced daily. Immaculate,

The location of the hotel is perfect for couples. Close to shops and restaurants, yet intimate with secluded corners. The bar area was sociable and well stocked with excellent drinks. Local and branded. The hotel entertainment was of an extremely high professional standard. If I were to be hypercritical, it does go on just a little longer than suited me, but the quality made that no real problem.

The beach could not be surpassed. Clean, well maintained and well equipped. The water sports staff (Sandy in particular) were top notch. He was knowledgeable, approachable and clearly pitched in around the place. He often helped out with the drinks on the beach, So patient and kind.

Much is made in other reviews about the noise from local bars and the entertainment. This is perhaps true. But we found that it was better to be out and involved in this rather than complain about it. That is local life in Holetown, We were treated with kindness and warm welcome by local citizens at the bars on First Street. They hailed us in the street for days afterwards! Made the holiday actually.

We have travelled widely, but cannot recall a friendlier or more enjoyable holiday experience. Barbados will see us (and my guitar) again.

Room Tip: Pay for the upgrade when you book. the Superior rooms, Condos and Ocean View rooms are well worth th...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony J, Director of Operations at Mango Bay All Inclusive, responded to this review, July 18, 2014
Dear Steve M,
Sincere greetings from all at Mango Bay and thank you for your lovely detailed review.

It is such a great pleasure to know that you thoroughly enjoyed all aspects of your stay with us. We are pleased to see that the names of so many have stayed with you, Marcia, Ryan, Sandy, Dennis, John, Andre, Peter and Pedro are thrilled to be mentioned and appreciated for a job well done.

We truly encourage feedback from all of our guests as it gives an unbiased and honest representation of their stay which in turn is beneficial to guests such a yourself when planning their dream holiday. Thank you again for highlighting all aspects of your experience in Barbados and at Mango Bay.

We truly look forward to welcoming you back to Mango Bay in the future!

Kind Regards,
Anthony Johnson
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 10, 2014

We stayed at Mango Bay in March 2014, this was a very special holiday for my husband and I, as we were married there. From the moment we arrived at the hotel, the staff were so friendly and nothing was too much trouble for them to arrange. The wedding coordinators Kavita and Erica were amazing, everything went perfectly, like clockwork, we cant thank them both enough for all their help in ensuring our special day went according to plan. Our wedding day was fantastic and a day we will treasure for the rest of our lives, thanks to everyone at Mango Bay.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony J, Director of Operations at Mango Bay All Inclusive, responded to this review, July 18, 2014
Dear Nicci H,
Thank you for sharing this wonderful review of your Mango Bay experience! We are all extremely delighted that you chose to celebrate your very special occasion with us, and it was certainly our pleasure to have assisted in making your wedding celebrations all the more memorable.

We do have a commendable team who go above and beyond, and I am pleased that they were able to provide such exemplary service that exceeded your expectations.

We look forward to welcoming you back to Mango Bay for your Anniversary celebrations!

Kind Regards,
Anthony Johnson
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mango Bay All Inclusive

Address: 2nd Street | Holetown, Holetown, Barbados
Location: Caribbean > Barbados > Saint James Parish > Holetown
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Holetown
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Mango Bay All Inclusive 4*
Official Description (provided by the hotel):
Mango Bay Barbados is ideal for those seeking the convenience of an ALL-INCLUSIVE beach vacation combined with the personal and friendly service of a small resort. It enjoys a sought-after beachfront setting in St. James, on the famous west coast of Barbados.There are restaurants, bars, boutiques and cinema just steps away from Mango Bay in lively Holetown, including the brand new, upscale, LIMEGROVE LIFESTYLE CENTRE across the road from the resort. Mango Bay is approximately a 45 minute drive from the airport, and a 25-minute drive south of the hotel takes you to the capital Bridgetown. Mango Bay definitely gives you added value for an all inclusive hotel- included is a complimentary two-hour catamaran cruise to see the turtles, waterskiing & a glass bottom boat ride. ... more   less 
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Also Known As:
Mango Bay Hotel Holetown
Mango Bay Barbados
Mango Bay Saint James
Barbados Bay Mango
Mango Bay Hotel Barbados
Mango Bay All Inclusive Barbados/Holetown

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