Starting with the booking & communication.
Booking was super easy & also very comfort.
I was truly surprised that there is so much of email communication possible which I wouldn't expect from a
small little family guided place like the "Baehrenmuehle" in Germany. This all was superb no issue here at all.
Arriving at the forest & enjoying 100% of true nature.
To find the " Baehrenmuehle" doesn't seem to be easy. You have to go through a lot of small little unexpected
farmers field streets which you wouldn't expect, also there is not much of information around where & how to find this place due
no name tags or such as well leave your navigation system at home and mobiles as well….not signal here at all.
However, ones arrived & you are a nature lover this is the place to be.
We have booked the " Scheunenloft" at the "Kuchenmuehle" with breakfast for 5 days, 3 adults & 3 small dogs.
We have checked in & the first surprise was how far we have to go every morning(3 km) just to get our breakfast which was
not anywhere mentioned at web page.
But we took the challenge & we did it as anyways everything was pre paid already.
The introduction from the owner itself to the huge loft was very poor & no details was shared with us.
The accommodation with private Sauna was good & very traditional with some small little details.
However the kitchen could have been better stuffed with more pots, pans & other small kitchen equipment which you need if you loved to cook.
As well the quality was very low, all IKEA items which was not suitable compare for the high quality gas oven & rest of the kitchen.
A huge disappointment & very annoying was that we booked everything so well in advance,far away from everybody, due our 3 dogs…!!!
And than under our loft there was another little flat which was permanently rented by a female photographer & she drastically complain about
our dogs which was jelling & barking if we have left for breakfast out, which is normal as they where in a new area.
If we would have known this we would have never book this place…!!!
We have mentioned this to the receptionist & also asked to inform there boss but no action or follow up rather than anybody came back
to us where taken very sadly & really disappointing.
The lake which the hotel promoted for swimming is not under swimming conditions at all…it is green, full of something & not at all under condition to swim in.
The Food & Beverage:
The breakfast was good overall, nice & local selection from the region. We was at breakfast always the only ones as we came early but still
waited long time for a waitress to asked about our beverage preferences.
Also to mentioned not even ones somebody asked us how is our stay, is all good and so on.
Nobody recognized us by name either.
We loved the first to days to go to the " Baehrenmuhle" around afternoon hours for a cup of coffee & a slice of cake, really sad for this
place is that every single day the same 3 cakes are available( on the 3th day only 1 kind was available) we stopped going on the other days.
Also no basic soft drinks, juices or standard alcoholic beverages was available, like a mix fresh fruits juice (only orange every day in & out). No healthy juice options..!
No sprite or such, no Wheat beer radler even if this could have been homemade,
the waitress simply said
"Im sorry but I don't know how to do this".
The dinner we never tried but was only as a 3 or 4 course menu available & totally over prized for the given menus..! I mean the products are all from local producers,
not much cots overall. I have been in Maldives several times there you pay equal money for your food, & products there you have a huge logistic way in front of you to get what you need or want & all items have to fly around world, still food was cheaper there.
Overall the F&B needs really more attention & should be more realistic in there pricing.
We spend lot of money & time at the small existing spa. First of all the female therapist is friendly & open minded for suggestions.
We are quite SPA experienced & can truly say that the provided quality & products unfortunately not from high quality…!!!
My first day I had a warm & herb facial treatment & when ever she had to reheat the herbs bag, she had to switch on a household water boiler which was very noisy, as well
disturbing specially when you try to relax, which is the sense of having a SPA treatment.
This could have been easily solve while boiling water before the treatment itself & keep it in a thermo bottle or something similar.
Worse thing happened after having so many sessions booked with our female therapist one day I didn't felt so well & I decided to cancel one treatment with a 27 hours notice in advance.
The Day after we have been informed that the therapist is charging us 43 Euros as cancelation charge.
I got nuts & mentioned that is not legal due this is nowhere mentioned, as well with such prior notice, also we where her best customers in the house & I informed the reception that
I will inform my lawyer if this is not gone change. The therapist mentioned I should have informed her in regards to the cancelation but I have booked everything over the hotel & not through her.
She could have easily manage to change one of her later treatments & she has done the same to us earlier while asking us to come earlier in, as we was actually plant too.
However the cancelation charge was not on my final bill.
At the end we tried to enjoy a few days without big stress & this worked out also for us.
The " Baehrenmuehle" is expensive overall, in accommodation & Food & Beverage but nothing tops the SPA which is not comparable with any other we have experienced.
If you dont bother about money & a few other details you will enjoy your time a lot there specially in the beautiful surroundings of farmer fields & forests.
For us personally the story with the complain about our dogs & the story that the SPA therapist felt with us she can make some extra cash will make
us surely not returning to the "Baehrenmuhle" at all.
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