We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Infinity Bay was paradise.” 5 of 5 stars
Review of Infinity Bay Spa and Beach Resort

Save Saved
You added Infinity Bay Spa and Beach Resort to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Infinity Bay Spa and Beach Resort
3.5 of 5 Resort   |   West Bay Beach | Island of Roatan, West Bay, Honduras   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Announcement
Book now!!
Ranked #2 of 11 hotels in West Bay
Shreveport, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Infinity Bay was paradise.”
5 of 5 stars Reviewed August 22, 2010

The staff and accommodations were outstanding at Infinity Bay Resort. Staff was friendly and eager to please. The snorkeling was the best I've ever seen and it is literally steps from your room. We had an awesome week there and are told it is the best on the island. It was our first trip to Roatan but it won't be our last. We will definitely return to Infinity Bay.

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,078 people have reviewed this hotel

Traveler rating
    697
    271
    78
    17
    15
See reviews for
353
431
27
22
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (334)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Mobile, Alabama
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 12, 2010 via mobile

I went to Roatan in mid july and had a fantastic time! My wife and I planned on renting a house for a week but after finding a great deal on VRBO.COM we decided to stay at Infinity Bay, and we were not disappointed! The rooms were very nice, plenty of room for the twp of us. The balcony was great for breakfast and lunch, not a great view of the ocean, but a nice breeze with a good view of the pool. Westbay beach was absolutely incredible! The clearest water I have ever seen. The snorkeling was top notch. I didn't see any turtles, unfortunately, but everyone else was seeing them. About a 75 yard swim straight out from the resort you are swimming between 20ft cliffs of the reef!
The service was good...not as fast as here in the states, but for some reason purple expect them to be....sit down, relax, enjoy the scenery, make some knew friends... That's the point of a vacation, to slow down! Francisco and Carlos were excellent!
West End was fun. We went over there three times to shop, eat, and we rented a scooter, which was alot of fun.

We are definitely going back and looking forward to seeing the friends we made. Don't be fooled by the 315$ p/n that TA has on here... You can find alot cheaper prices on VRBO and other sites like that, and the IB website even had a 50% sale at one point this summer!

  • Stayed August 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
1 review
3 of 5 stars Reviewed August 6, 2010

The beach at Infinity Bay is beautiful and the food there is delicious. There is a sand flea problem that can be controlled with bug spray. The resort has a continuing problem with the electrical. Fuses are always popping... And don't bring down anything your afraid to lose. I brought my camera and it disappeared between the last day there and home. I can't say it was the resort but I arrived home with an empty case.

  • Stayed August 2010, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin,TX
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2010

I went with a large group of friends to Infinity Bay a few weeks ago and had such an incredible time. If you love the beach and ocean than this is the place for you. The infinity edge pool alone makes this resort worth it. Not to mention the swim up bar where you can cool off with a refreshing beverage after a morning snorkel. Speaking of snorkeling, did I mention the ocean is literaly just a few steps from your room? And a few steps into the water brings you to the second largest barrier reef in the world? Well now I have. Within minutes of having your breakfast on the huge patio's with excellent views you can be snorkeling with Sea Turtles, Manta Rays, and any color and type of fish you can think of. Don't worry none are the biting type. Just cool to look at. If you are a diver, Roatan has plenty to offer you. The dive shop Bannanarama is right next door whether you want to get certified or go on a night dive they are top notch and friendly. Everyone that works at Infinity are friendly as you could want from the sales associates to the bar staff. Everyone is there to make your trip as enjoyable as possible. Now for some of the amenities. This place is brand new so you have all the amenities of home. Beautiful large rooms with new appliances such as dishwashers and washer/dryers. The floors are a very nice tile and the balconies are huge with ceiling fans! The beds are very comfortable and large. The bathrooms have a tile walk in shower which is nice. There is a shuttle to get you to and from the airport as long as you give them notice. There are a few restaurant within walking distance but for a few bucks you can take the water taxi to "West End" where there is plenty of shopping, restaurants, and nightlife (more so on the weekends). I reccomend renting scooters and driving around the island as well. There are also charters to go fishing or just to take day trips around the island . All in all, this place is fantastic and I will definately be back. The best part of this all is this place is only 2.5 hours from Houston!

  • Stayed July 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2010

Are you kidding me? I finished my third Salva Vida, walked 20 yards, and swam with a sea turtle. I thought those things were extinct or something. Best vacation ever!

  • Stayed July 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 26, 2010

Where should I begin? The resort is breathtaking, the view from our room, the view from the pool, the beach... it is all more than we expected. We had heard amazing stories about Roatan, but none matched what we experienced. The grounds were beautiful, the condos had modern amenities and the service was the best. While all of the wait staff was attentive, we loved Tony.
Whether you just want to sit by the pool or beach or go on an excursion every day...Roatan is for you. I'll be the first to admit that I was nervous about snorkeling. I don't know what I was worried about. You just walk out your door to the beach and right there is a beautiful reef all for you! The water is so calm there. So whether you're an experienced diver or a novice snorkeler like myself, you'll find that seeing the beautiful creatures of the ocean is quite easy.
While the spa is not completed, you should definitely get a massage from Edgar. Reception can set up an appointment for you in either your room or Edgar's office, and the price is fabulous! I had the chiro-massage and felt like a new person.
Transportation was also a breeze. All you had to do was ask the guys at the bar for a water taxi or go to the reception for a shuttle or taxi. We had a large group of varying personalities, and all agree that this was one of our best vacations ever!

  • Stayed July 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed July 24, 2010

Review of Infinity Bay

Just spent a long July 4th weekend at Infinity Bay. I must say this was a great resort on a spectacular beach setting. Having traveled all over the world, the beach was superb and the reef that is directly off the beach was amazing- one of the best I have ever snorkeled (almost as nice as Australia's Great Barrier Reef), with baby turtles and a nice variety of fish.   The fine white powder sand felt great walking through. 

The buildings were arranged as 2 single strips of high density condos/time shares and in between is a large infinity pool. If they tell you your room has an ocean view, you may be disappointed cause there are a lot of trees.  We were on the first floor and didn't really have a view. It was ok though, cause it's a quick walk to the beach, which is by far the best on the island. Our room was nicely appointed, with a good-sized full kitchen and bar that overlooks the living room. The bedroom was rather dark. The pillows could use an upgrade and the bed was decent, maybe a bit firm (but you'll probably fall asleep immediately after all the water activities). The bathroom was very nice and modern, with a travertine walk-in shower.  Water pressure was good and no problems with hot water. You can even drink the tap water, as there is quite the filtration system. There was that musty resort smell that smells a bit stale, but that was not really a concern cause once you get the AC cranking it dissipates and the room gets nice and cool. The island still suffers from a power problem, with some Texas tycoon controlling it, and overcharges for energy (we heard $900 a month for a 2-bedroom house!), and there are controlled blackouts (luckily the resort has a back-up generator that kicks right in). We thought there would be a mosquito and bug problem, but it was not that bad... a few bites, yes, but that's expected for this part of the world.  Plenty of closets, drawers, and a safe. There's even a washer and dryer. Overall, first rate. 

As for service, this could be improved, but since it's not really a hotel, we didn't expect top notch service with a smile. There were a few rude bartenders and other service personnel, but there were also some really nice staff as well. Don't expect to walk up to the bar or restaurant and be served right away... this is after all a relaxed atmosphere, so allow time. 

While an airport connection was included with our stay, we may opt to take a taxi next time. When we arrived, we waited about half an hour in a small hot uncomfortable van while our luggage sat on the curb and was eventually put in a separate truck. If you need to be with your luggage, take a taxi.  The same for the trip back.  Nervous passengers paced for 20 minutes until a tarp-covered truck pulled up.  Also, the resort doesn't have a proper reception area. You pretty much get dropped off on the street in front in an awkward area and make your way down a ramp to what seem like an underground reception area. While we were there we did not notice any construction, as mentioned in previous reviews. 

Overall, Infinity Bay is the premiere place to stay on the island. I recommend taking a water taxi (which is right from a dock on the property's beach) to the West End town and having breakfast at the Lighthouse Cafe, with great views of the waterside town (and a great breakfast for 2 cost only $13).  US dollars are accepted everywhere. We also did a fun tour underwater on these electric scooters that look like individual yellow submarines. Your head stays dry underneath the water while you sit on a small electric propeller machine that takes you on an underwater reef tour. Very very cool. Think of the submarine ride at Disneyland, but you are in control- and divers are right next to you to make sure you are ok. Google Roatan BOB to find out more- a fun and safe alternative to diving. Also, two other places to eat that I suggest are The Vintage Pearl (more pricey, but amazing service and food), and another fun for the kids type place is Celeste's that has a bunch of parrots that sit right next to you as you eat.  

Stayed July 2010, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Infinity Bay Spa and Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Infinity Bay Spa and Beach Resort

Address: West Bay Beach | Island of Roatan, West Bay, Honduras
Phone Number:
Location: Honduras > Bay Islands > Roatan > West Bay
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in West Bay
#1 On the Beach Hotel in West Bay
#2 Family Hotel in West Bay
#2 Romantic Hotel in West Bay
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Infinity Bay Spa and Beach Resort 3.5*
Official Description (provided by the hotel):
Location: West Bay Beach, Roatan, Bay Islands, Honduras, Central America (15 minutes from airport). Accommodations: Condo, 2 Bedrooms + Convertible bed(s), 2 Baths (Sleeps 4-6)Keywords: Luxurious Condo Resort 2BR/2BA at Infinity Bay Roatan. Planning a vacation now to leave in the fall? Location Location Location. The most beautiful upscale resort which is called Infinity Bay Resort located at West Bay Beach, which is one of the top beaches in Roatan, Honduras and of the Caribbean. The reef is only yards away, which is the second largest coral reef in the world. Swim with the turtles and an abundance of marine life, go diving and discover more, or use our complimentary kayaks. Local activities, include scuba diving, sailing, fishing, canopy tours, horseback riding, and much more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Tingo, BookingOdigeoWL, Hotels.com, HotelsClick and Venere so you can book your Infinity Bay Spa and Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Infinity Bay Spa And Beach Hotel West Bay
Infinity Bay Hotel And Beach
Infinity Bay Resort And Beach
Infinity Bay Spa And Beach Resort Roatan, Bay Islands, Honduras

Owners: What's your side of the story?

If you own or manage Infinity Bay Spa and Beach Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.