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“Fabulous place, stellar staff” 5 of 5 stars
Review of Infinity Bay Spa and Beach Resort

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Infinity Bay Spa and Beach Resort
3.5 of 5 Resort   |   West Bay Beach | Island of Roatan, West Bay, Honduras   |  
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Honeymoon at Paradise
Ranked #3 of 13 Hotels in West Bay
Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Fabulous place, stellar staff”
5 of 5 stars Reviewed June 22, 2010

My partner and I were at Infinity Bay for the first 2 weeks of January 2010. The beach was best we've ever stayed at: the snorkeling was beyond fantastic and steps from our room. The amenities in the suite were great - we particularly liked having the use of a washer and dryer. And as if the location was not perfect enough, the staff was 10 out of 10: professional, relaxed and always courteous. In particular, one day I got a rather nasty jelly sting (I was the only unlucky one in the whole resort) and the manager of guest services took me personally in her car to the local clinic to get it looked at. Thanks Lyndel!! Amazing. We'll be back for sure.

Stayed January 2010, traveled as a couple
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1,222 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (393)
Date | Rating
  • English first
  • French first
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English first
Clearwater, Florida
Top Contributor
65 reviews 65 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed June 13, 2010

First of all, there is no better location on Roatan that West Bay Beach, and Infinity Bay is in the best stretch of that beach. Our two bedroom unit was perfect for my wife and me and two 19 year old girls. We could eat in, stock the refrigerator or enjoy the food in the restaurant which we found to be very good. The pool is huge and beautiful, provided all of the ladies with all the sunbathing they wanted and the swim up bar took care of the rest of their needs. Carlos was a great bartender and deserves special recognition for his attention to guests. We felt safe, any thing we needed was available, the staff extremely helpful in arranging a car rental for a couple of days, and unlike a couple of other reviewers, we were totally unaware of any construction noise or anything related to building. Our prices were exactly as presented when we made our reservation three or four months in advance. I don't think that there is a better choice for a hotel if you are looking for something a little upscale and providing the amenities that make a vacation enjoyable. Finally, diving is available from a number of firms, but I DEFINITELY recommend Ocean Connections, just next door. One note . . the spa in the name is not accurate. There is not one, but we understand that an arrangement has been made with Celeste's to provide spa services beginning next month.

  • Stayed June 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Augustine, Fl
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 17, 2010

Lovely room and very spacious too. Mirrored their website for everything they offered. Terrfic beach, very clean, and close to the reef.

Room was a 1 bedroom premium, beach front------great location close to the pool, bar, restaurant, and wonderful beach views.

Pool was nice, clean, and not very crowded in May. Apparently, May is part of the slow season and it was nice to not have a crowded hotel. Service at the bar/restaurant was timely, food was good, and service was above average. Plus, the staff was very friendly.

Hotel Security: They were always around on the beach, by the pool, and at the entrance to keep venders off site, and keep only the paying hotel guests on the properly. Many nights my girlfriend and I would hang out in the pool or on the beach late at night and it was nice that someone was always on duty. They never said much but it was nice to know someone was around.

Great location for the hotel, it was not stuck in the crowded West Bay area and a nice water taxi could take you to West Bay for restuarants and shopping for a few bucks per person.

My girlfriend and I visited other hotel in the area and for our needs, this was the best choice.

Eric

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Houston, Texas
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 3, 2010

Travelled with my wife and another couple, stayed for (1) one week at the infinity Bay on a beach front 2 bed condo and had a great time. The rooms are really nice, the view is great, the pools is awesome and the restaurant "La Palapa" has good food, priced reasonable. (Tip: try the coconut shrimp and if you charge stuff to your room from the bar, check the number of drinks on your bill).
The hotel is nice and quiet, but they have a party on sunday afternoon.
You must go to "the beach club San Simon" we had great food and best of all the best service in the Island. (Tip: thy the Monkey lala's they have the best in the island)

  • Stayed May 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Katy, Texas
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 27, 2010

My daughter and I just returned from our stay at the Infinity Bay Resort, Roatan and had a wonderful time. The resort is located by one of the most beautiful beaches I have ever seen! Before we left Houston we called the resort and provided them with our flight information. When we arrived in Roatan, the resort had someone waiting for us to take us to the hotel. Check-in was a breeze.Our luggage was taken directly to our rooms. We were assigned a bedroom condo (with nice terrace) on the first floor overlooking their gardens. The facilities are well maintained. Beautiful infinity pool, swim-up bar. Great food, friendly staff. Their beach area is kept spotless and there were plenty of beach lounge chairs for the guests. Water taxi to take you to West end right next to our hotel.

  • Stayed April 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Denver
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 25, 2010

This hotel is on the nicest beach in the Caribbean. It was under construction when we were there, but great overall. The staff was great. Especially Norma went above and beyond the call when we had a special need. Beware cruise ship passengers crowd the beach on some days. That was just bonus entertainment for us. We'll definitely be back.

  • Stayed November 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orangeville, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 23, 2010

I travelled with my family for 2 weeks to roatan, I had never heard of this island prior to booking. This resort was very welcoming as soon as we got off the airplane, the tour bus driver took us to the local grocery store where we were able to stock up on groceries, as this resort is not yet an all inclusive.

The water and beach around this resort is breath taking, i have travelled numerous places and i have never seen water so crystal clear, right off the resort we saw all kinds of different fish and animals, we saw turtles, dolphins, sting rays, lobster, eels, all were so amazing.

The staff at the resort were all very welcoming and friendly, we felt safe on this island at all times, we rented a car for 5 days and travelled accross the island when we felt like it.
We had the most amazing experience right off the resort, we were taken out by boat to watch atleast a thousand dolphins swim by the island, we got to swim with these dolphins for atleast an hour, what an experience.

There are numerous restaurants in the area, all kinds of food, the local town in 5 min drive, $15 dollars by cab, you can get your groceries and shopping done for extremly cheap in town. The scuba diving is amazing there, we went to banarama, 1 min walk from the resort and they were very helpfull with the diving. great experience.

I do not have a bad thing to say about this resort, i will reccomend this resort to anyone and it is by far the most amazing place i have been in my life, I will be back

  • Stayed February 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Infinity Bay Spa and Beach Resort

Address: West Bay Beach | Island of Roatan, West Bay, Honduras
Phone Number:
Location: Honduras > Bay Islands > Roatan > West Bay
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in West Bay
#2 Romantic Hotel in West Bay
#2 On the Beach Hotel in West Bay
#2 Family Hotel in West Bay
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Infinity Bay Spa and Beach Resort 3.5*
Number of rooms: 145
Official Description (provided by the hotel):
Location: West Bay Beach, Roatan, Bay Islands, Honduras, Central America (15 minutes from airport). Accommodations: Condo, 2 Bedrooms + Convertible bed(s), 2 Baths (Sleeps 4-6)Keywords: Luxurious Condo Resort 2BR/2BA at Infinity Bay Roatan. Planning a vacation now to leave in the fall? Location Location Location. The most beautiful upscale resort which is called Infinity Bay Resort located at West Bay Beach, which is one of the top beaches in Roatan, Honduras and of the Caribbean. The reef is only yards away, which is the second largest coral reef in the world. Swim with the turtles and an abundance of marine life, go diving and discover more, or use our complimentary kayaks. Local activities, include scuba diving, sailing, fishing, canopy tours, horseback riding, and much more. ... more   less 
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Also Known As:
Infinity Bay Spa And Beach Hotel West Bay
Infinity Bay Hotel And Beach
Infinity Bay Resort And Beach
Infinity Bay Spa And Beach Resort Roatan, Bay Islands, Honduras

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