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Infinity Bay Spa and Beach Resort: Traveler Reviews

Westend Beach, West Bay, Honduras
Hotel amenities
Infinity Bay Spa and Beach Resort
Ranked #3 of 10 hotels in West Bay
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655 reviews from our community

Traveler rating
    414
    167
    47
    12
    15
See reviews for
Families
207
 
Couples
282
 
Solo
17
 
Business
17
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
NEW YORK
2 reviews
4 helpful votes 4 helpful votes
“Best location on the island”
5 of 5 stars Reviewed April 20, 2009

The resort is not done yet and I was very skeptical would I be listening to hammering all day. I never even heard a thing and it was hidden behind a fence. The rooms were spacious and very clean. I would get up at six to walk the beach and the staff was there every morning cleaning even grooming the sand. Infinity bay is the best place for a sunset cocktail also you must have a cheeseburger, it was a cheeseburger in paradise. I will go back looking forward to see it when it is done.

  • Stayed April 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask mazzajewels about Infinity Bay Spa and Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlanta, georgia
1 review
1 helpful vote 1 helpful vote
“Nicest resort in West Bay/West End hands down”
4 of 5 stars Reviewed April 4, 2009

My fiancee and I just returned from Roatan and had a wonderful time. We stayed in a beachfront room on the second floor (1003). I would ask for that room number specifically when booking if you are looking for a 1 bedroom as the third floor rooms are only 3 bedrooms and the first floor's view is obstructed by palm trees. The rooms have full kitchens, two bathrooms, a large bedroom, living room, wrap around balcony, and two LCD tvs.

The resort has a large and friendly staff who are happy to help in any way. The infinity pool is large and very nice and looks just like it does on the website. The food at the restaurant is good - some of the best we had on the island. You may want to consider booking an all-inclusive trip for that reason. There is still construction going on, but it was not too distracting because we had a beachfront room. (The construction should be finished in the next 6-9 months). The water is wonderful, and there is plenty of coral and sea life in the reef feet from the hotel beach. We saw a sea turtle and very large fish on a swim right from the hotel. The beach chairs are very nice and free as are sea kayaks, snorkeling gear, and all the beach towels you can use. The resort also has its own boat which you can rent for half or all day snorkeling and/or fishing trips. Roatan is a great place that we hope to return to. We felt completely safe there the whole time. Be sure to try the Monkey LaLa which is a frozen drink specialty of the island.

  • Stayed March 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask leeclayton2 about Infinity Bay Spa and Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alabama
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“Upscale hotel in beautiful Roatan”
4 of 5 stars Reviewed April 4, 2009

My husband and I stayed at Infinity Bay for a week in a one bedroom 2 bath condo for a week. We were hesitant at first because of the construction so we asked for a room close to the beach and on the second floor. The room was great, very clean and spacious. We loved the marble in the bathrooms and the kitchen was well equipped. We wished the lighting in the condo was brighter and it would have nice to have had a tv in the bedroom, but those are minor points since we were not in the condo all that much. The internet worked just fine and when we called the front desk they were always eager to help with our requests. We had a little trouble booking the room so were hesitant about the service, but they did a good job. La Palapa was the only functioning restaurant, but it was good. The lunch ha god service and a good menu. The dinner was better. The prices were good and the service was excellent. Now every resort is judged by the beach, and the beach was incredible. The horizon view was to die for, the flattest most horizontal view you'll ever see... and the water was crystal clear. West bay is phenomenal and this is the best beach on wb. We would stay at Infinity bay again and I am sure we will when the construction will be finished.

  • Stayed March 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask czgal about Infinity Bay Spa and Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey City, New Jersey
Top Contributor
70 reviews 70 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
153 helpful votes 153 helpful votes
“It Could Have Been Paradise”
4 of 5 stars Reviewed March 22, 2009

First let me say that this is a beautiful, high-end property which sits on a gorgeous white sand beach. It is the quintessential Caribbean scene you often see in postcards – powdery white sand and calm, turquoise water fringed by fluttering coconut palms. Just add Corona, or in this case Salva Vida. Now, allow that image to leave a permanent imprint in your mind, because the “landscape” shifts in the blink of an eye. First comes the audible portion of the “shift”. It starts with some yellin’, hootin’, and maybe some hollerin’. Then comes the visible portion of the “shift” – the full scale invasion of your Caribbean dream. In an instant, tranquil West Bay beach becomes Honduran Disney thanks to the arrival of one, or maybe a pair of cruise ships to otherwise laid-back Roatan.

A few more details on Infinity Bay and Roatan:

Rooms
We stayed in a one bedroom deluxe unit which had two balconies. The unit has a spacious living room and bedroom, one full bath and one half bath. There is no bathtub in the unit, which would have been a nice touch. All appliances are very modern, as the units are new. The bed was uncomfortable, as were the couches in the living room. In general, I was pleased with the accommodation.

Resort
Infinity Bay is a condominium resort consisting of two main buildings, a large central free-form infinity pool, and a beachfront bar and restaurant. The resort sits directly on West Bay beach and all units are a short walk to the sand/water. Many of the units have already been sold, but there are still some units available for sale. I was pleasantly surprised to find no sales pitch by the management. We met several of the owners, who are typically onsite at the pool, beach or restaurant. They were all extremely friendly and interesting people. The spa and formal restaurant are not yet open. There is construction in the back of the resort, but we really didn’t hear it during the day. They take great care not to let the construction interfere with the guests’ enjoyment of the resort.

Restaurant
Infinity Bay has a beachfront restaurant – La Palapa. It is open air style, with a few tables scattered on the sand. There is also a bar with several TVs for watching sports. The lunch and dinner food is good. I particularly enjoyed the curry shrimp and coconut shrimp, while my husband liked the fish sandwich. I was not particularly impressed with the breakfasts, and found their “typical” breakfast to be on the heavy side. The monkey la-la is an island drink that is a must try – kind of reminded me of the Virgin Island “Painkiller”.

Service
The management here has built a great team of employees. The bar, restaurant and beach staff are pleasant, friendly, polite and professional. Garry, Ivan, Freddie, Rommel, Marlon and Emmanuel all went the extra mile to make our stay pleasant. The owners are typically on-site, but they don’t announce themselves as such unless you ask or otherwise take the time to chat them up. They are a friendly bunch and have some interesting stories. They take great pride in their construction efforts, and with good reason.

Beach/Snorkel/Diving
As I mentioned above, West Bay beach is stunning and Infinity Bay sits smack dab on the most impressive spot. So bright is the contrast between the azure water and white sand that it almost hurts the eyes. The best snorkeling on West Bay beach is directly in front of, and to the left of, Infinity Bay. The reef is very close to shore. The water is extremely calm with excellent visibility. My husband dove with Bananarama and loved the diving on Roatan, as well as the dive shop expertly run by Mal and Sophia. If you like snorkeling, I will tell you how to find my favorite spot. From the Infinity Bay pool, head out of the left side beach entrance from La Palapa. Look for two mooring lines straight out on the reef. Head straight for those buoys and you will come across a few very large coral heads sitting in about 30 feet of water. You must go past the first shallow coral heads and then past another sandy bottom to find this spot.

Restaurants in Roatan
We tried several restaurants on West Bay Beach and West End. I particularly enjoyed the Argentine Steakhouse in West End, and Bite on the Beach in West Bay. Bananarama also has a nice breakfast and lunch. Bite on the Beach is a particularly cool waterfront spot, where you will find three large resident eels and an octopus in the shallows. They were there to put on a show both nights we were there. My favorite dishes were the peanut sate shrimp and pasta with fresh pesto. Vintage Pearl at Bananarama was also nice, but more of an upscale experience. No shirt, No shoes, No Problem sums up most of the restaurants in West Bay – no need to bring any dressy clothes or shoes. One pair of flip flops was enough footwear for the entire trip, and even they didn’t get much use.

The Invasion
I touched on The Invasion above, so you already know what I am referring to. You will immediately notice a drastic change in West Bay Beach on cruise ship days, of which there were three during our stay. Directly beside Infinity Bay, hundreds of white chairs are lined up on the beach in rows about three inches apart. Music is pumped out of a sound system, for the entire beach to hear. Cruise shippers are then shuttled to West Bay beach in droves. Suddenly, you find yourself surrounded and your otherwise empty beach so crowded that you can barely walk from your chair to the beach without stepping on several Carnival towels. Lunchtime rolls around and you are hungry, you decide to head up to a table at Infinity’s restaurant for a bite. After combing the 12 or so tables for a spot, you realize that they are all taken - by cruise shippers who aren’t staying at the resort. So they must be ordering lunch, right? Nope, they are sitting there eating food they have brought in from the ship. I’m not sure how the coral on this beach has survived the onslaught of fins since many of the cruise ship snorkelers I saw were standing on it while feeding bread to the fish. This is the scene that lasts for hours until they leave as quickly as they arrive. I believe that the same thing happens at Bananarama on cruise ship days. I have posted some photos of the cruise ship days so you don’t have to take my word for it.

As beautiful as this resort is, as friendly as the staff and owners are, even despite the spectacular sunsets, I don’t think I would return to West Bay solely because of the cruise ship crowds. Roatan is building a new cruise ship terminal to accommodate even more ships, so I doubt that this issue will improve. It’s very unfortunate because otherwise this resort is 5-star!

  • Stayed March 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
Ask luv4travelNJ about Infinity Bay Spa and Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“I did not want to leave!!!”
5 of 5 stars Reviewed March 7, 2009

There are not enought great things to say about this resort and this island!! To start with the resort is beautiful and truly the best beach front of any other local. The staff is phenomenal! They all go above and beyond! the resort is still under construction, but as a guest you never hear any noise or see the crew unless you go out to the front parking lot. The rooms are well furnished, comfortable beds, nice towels, flat screens and satelite tv. They have the most extensive water purification system that allows for drinkable water from all the taps! They also have a huge gennerator, so that the frequent power outages on the island are virtually seamless.

This island has the best water in the carribean! Magnificant sunrise/sunsets and great food all over the island!

I litterally cried when we left....we will be back soon!

  • Stayed March 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask PAOrtiz about Infinity Bay Spa and Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Infinity Bay Spa and Beach Resort

Also Known As:
Infinity Bay Spa And Beach Hotel
Infinity Bay Spa And Beach Hotel West Bay
Infinity Bay Hotel And Beach
Infinity Bay Resort And Beach
Infinity Bay Spa And Beach Resort Roatan, Bay Islands, Honduras
Address: Westend Beach, West Bay, Honduras
Region: Honduras > Bay Islands > Roatan > West Bay
Amenities:
Beach Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotels in West Bay
#2 On the Beach Hotels in West Bay
#3 Family Hotels in West Bay
#6 Romantic Hotels in West Bay
Price Range: $$
Official Description (provided by the hotel):
Location: West End, Roatan, Bay Islands, Honduras, Central America (15 minutes from airport). Accommodations: Condo, 2 Bedrooms + Convertible bed(s), 2 Baths (Sleeps 4-6)Keywords: Luxurious Condo Resort 2BR/2BA at Infinity Bay Roatan. Planning a vacation now to leave in the fall? We have a special rate from October 10 to December 15 at 20% discount. Location Location Location. The most beautiful upscale resort which is called Infinity Bay Resort located at West Bay Beach, which is one of the top beaches in Roatan, Honduras and of the Caribbean. The reef is only yards away, which is the second largest coral reef in the world. Swim with the turtles and an abundance of marine life, go diving and discover more, or use our complimentary kayaks. Local activities, include scuba diving, sailing, fishing, canopy tours, horseback riding, and much more. ... more   less 
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