The resort itself is beautiful. Our first room was a dump. It was not what we had booked. The room was connected to another room and the door wasn't even locked. We literally walked into our neighbors room. There was also a strong pesticide smell. I complained to a manager, Sabrina. She was friendly but less than effective. After a couple of days and emails to my travel agent we were moved to a different room. One more in line with what we were expecting. The room was gorgeous. The grounds are well maintained and the pool us amazing. The bar is worth skipping. No one there knows what they are doing and don't care. The front desk staff is inept. I don't even have enough time to detail my dealings with them. The long and short of it? Would I stay there again? Yes. Would I utilize any of their other facilities or engage the staff? Probably not. This is one ypu have to decide for yourself.
- Official Description (provided by the hotel):
- Location: West Bay Beach, Roatan, Bay Islands, Honduras, Central America (15 minutes from airport). Accommodations: Condo, 2 Bedrooms + Convertible bed(s), 2 Baths (Sleeps 4-6)Keywords: Luxurious Condo Resort 2BR/2BA at Infinity Bay Roatan. Planning a vacation now to leave in the fall? Location Location Location. The most beautiful upscale resort which is called Infinity Bay Resort located at West Bay Beach, which is one of the top beaches in Roatan, Honduras and of the Caribbean. The reef is only yards away, which is the second largest coral reef in the world. Swim with the turtles and an abundance of marine life, go diving and discover more, or use our complimentary kayaks. Local activities, include scuba diving, sailing, fishing, canopy tours, horseback riding, and much more. ... more less
- Reservation Options:
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- Also Known As:
- Infinity Bay Spa And Beach Hotel West Bay
- Infinity Bay Hotel And Beach
- Infinity Bay Resort And Beach
- Infinity Bay Spa And Beach Resort Roatan, Bay Islands, Honduras