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All 10 West Bay hotels

Infinity Bay Spa and Beach Resort: Traveler Reviews

Westend Beach, West Bay, Honduras
Hotel amenities
Infinity Bay Spa and Beach Resort
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89%
Ranked #3 of 10 hotels in West Bay
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687 reviews from our community

Traveler rating
    439
    171
    51
    13
    13
See reviews for
Families
214
 
Couples
294
 
Solo
20
 
Business
17
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Austin, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Nice large luxury resort”
3 of 5 stars Reviewed December 4, 2012

Infinity bay is an absolutely fine place if large resorts are your thing. My husband and I went there on our honeymoon, and aside from a few complaints about Roatan in general (everything is expensive, there are too many cruise ships, and it's hard to get a sense of the local culture--Utila might have been more our scene) it was a nice place. It's clean, large, stainless steel condo-style appliances, it has American TV, a nice pool. The food is average, but pricey (their cerviche was good), and I found that Smugglers down the road and Celeste's Island Cuisine across the street were far better nacho/baleida/lobster type meals for a better price (for example, I could tell the chips at Smugglers were made right there). It gets a little noisy at night as well. There is snokeling and dive gear available.

Probably the best part of infinity bay was the beautiful beach it is on. It is on a truly lovely part of the island. We had a good time doing activities through the hotel. Overall our only complaint is that we generally enjoy family owned bed and breakfast type places more (where it feels a little more personal), but it was our first time planning a major vacation and could have done a better job doing our research!

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask ConstanceB322 about Infinity Bay Spa and Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review
December 11, 2012
Dear Constance,

Thank you very much to take the time to share you feedback,

Infinity Bay does have many more amenities to offer its guests vs. a very small or cabin-type hotel but we are not a giant resort.....we only have 145 units and we look at our property as a small community. There are cruise ships that visit the island and its needed to help substaine a fragile economy. Unlike other resorts and restaurants we rarely sell access to our beach in effort to protect our guest experiences.

We do offer a modern facility that is clean and comfortable with amenities to enhance your vacation. Our million dollar water purification system will really enhances your time at Infinity Bay...drink from the tap and enjoy with no worries!

Best regards
Rick Kolinsky
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
“Great place to relax!!!”
4 of 5 stars Reviewed December 4, 2012

Just returned from Roatan and our stay at Infinity Bay. Overall it was a very good experience with the weather being the biggest negative but we knew this could be a problem.

Flight down with Sunwing was good and service was fine.

Transfer from the hotel was quick and it was about 25 minutes from the airport to the hotel.

Check in was fast and easy with very pleasant staff.

### Special note here### The property has its own water purification system. You can drink the water from the taps no problem. For those of you that have traveled to the Caribbean and Central America you can understand this is a huge bonus. For this alone I recommend the property overall the rest on the beach.

The rooms were well appointed and the maid did an excellent job every day.
The food was above average for the Caribbean with the exception of the Beach Restaurant as the meals there were subpar and in 2 cases not even edible.
The snorkeling is fantastic and I would recommend to everyone to purchase a snorkeling set before you go down as the first time you do it you will want to do it every day. The price to rent is good at $10 per day but heck you can get a half decent set on EBay for $80.

We took a trip to West End, the closet real town, and there is not a lot to do there as you can tell this spot is still unknown and developing so go now before you find a Starbucks on every corner.
We also did the South Shore zip lining. Great experience and very easy for all ages with very good staff. Money well spent at $55 per person.
The pool was a bit cool but it had been raining for 3 weeks so that is not unexpected. Lot's of chairs no fighting required to get a couple.
The beer was cold and the bar staff were excellent. I will say though that the bar closes early as it is not a hugely busy spot as most guest crash early as they are going scuba diving the next day.

Overall I would rate the property as follows;

Room 4+ stars.
Food 4 Stars. (The beach restaurant stopped it from being a 5)
The Property 5 stars.
Location on the beach 5 stars.
Things to do 4 stars (unless you are there for the snorkeling or scuba then it’s a 5+).
Staff 5 staff.

Overall experience 4+ stars.

Room Tip: Stay closer to the beach
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask CYSBOY about Infinity Bay Spa and Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwick
1 review
2 helpful votes 2 helpful votes
“Exceptional Vacation Experience”
5 of 5 stars Reviewed December 3, 2012

I came to Infinity Bay for the second time and my plans were for one week and I couldn't leave...so I extended my stay for 3 extra nights and changed my flight. The location is exceptional, the staff was beyond expectations and the food was the best I have ever had on vacation, from their new buffet restaurant to the beach grill - hats off to Chef Josue!
While staying here I made some of the best quality friends I have met in years. We are already planning a reunion vacation this summer. The security team are extremely pleasant and professional...we felt safe 24 hours a day. Sasha, Puma and Juan at the bar were so accommodating. Even my housekeeper was a joy.
Entertainment was a blast on the beach....especially Christopher on Friday night. Management has created a wonderful culture at Infinity Bay.
When we return it will not be soon enough!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Dan K about Infinity Bay Spa and Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Callander, Canada
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
“Everyone stay away! We want this place to ourselves!”
5 of 5 stars Reviewed December 1, 2012

My wife and I with our good friends have been visiting this little island for the past 5 years in a row! we spend 2 weeks every year here because there is no place anywhere that can beat it as far as we are concerned.between the four of us we have travelled the entire west indies and more!My buddy Mark found this area and told us about it 5 to 6 years ago.Never heard of it so all the more better to visit and check it out! and now everyone has shot their mouths off about the place and of course now its the new hot spot! as far as im concerned the less people that come here the better but i know thats not going to happen. So when you do visit our little hide away please leave your attitudes and high expectations at home because(HELLO) you will be on island time!! not Newyork time(which is twice as long!!!) The people of roatan are #1. We have rented cars and covered the whole island and we have never been dissapointed about anything other than our holiday was going to end eventually. We scuba dive with TGI (Say hey to Lindey) and IB (Say hey to Ricardo) we park at Infinity Bay and eat everywhere.Lots of golf at the Black Pearl.awesome! We booked again!See all you guys again Feb 4 to the 18th 2013.

Room Tip: We have always stayed in the same room for the past 5 years. we know what we are getting.As far away...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
See 5 more reviews by Paddyscubadivers for West Bay
Ask Paddyscubadivers about Infinity Bay Spa and Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, South Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Amazing Beach....snorkeling and diving are excellent here.”
5 of 5 stars Reviewed November 30, 2012

We didn't stay overnight but enjoyed all of the amenities....food from the bar was excellent...had an angus burger that was fantastic. The infinity pool is gorgeous and the staff is courteous.....
Hope to return soon.....

Room Tip: Stay nearer to the beach...but the entire place is great.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask donna a about Infinity Bay Spa and Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Infinity Bay Spa and Beach Resort

Also Known As:
Infinity Bay Spa And Beach Hotel West Bay
Infinity Bay Spa And Beach Hotel
Infinity Bay Hotel And Beach
Infinity Bay Resort And Beach
Infinity Bay Spa And Beach Resort Roatan, Bay Islands, Honduras
Address: Westend Beach, West Bay, Honduras
Region: Honduras > Bay Islands > Roatan > West Bay
Amenities:
Beach Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotels in West Bay
#2 Top resorts Hotels in West Bay
#3 Family Hotels in West Bay
#6 Romantic Hotels in West Bay
Price Range: $$
Official Description (provided by the hotel):
Location: West End, Roatan, Bay Islands, Honduras, Central America (15 minutes from airport). Accommodations: Condo, 2 Bedrooms + Convertible bed(s), 2 Baths (Sleeps 4-6)Keywords: Luxurious Condo Resort 2BR/2BA at Infinity Bay Roatan. Planning a vacation now to leave in the fall? We have a special rate from October 10 to December 15 at 20% discount. Location Location Location. The most beautiful upscale resort which is called Infinity Bay Resort located at West Bay Beach, which is one of the top beaches in Roatan, Honduras and of the Caribbean. The reef is only yards away, which is the second largest coral reef in the world. Swim with the turtles and an abundance of marine life, go diving and discover more, or use our complimentary kayaks. Local activities, include scuba diving, sailing, fishing, canopy tours, horseback riding, and much more. ... more   less 
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