Infinity Bay Resort is a great place. We stayed in a Pemier Studio at Infinity Bay in Oct 2012. Room was big, new, full kitchen, marble, stainless appliances, etc. Hotel grounds were well maintained with great landscaping and a big pool. Good snorkeling right off the beach. New spa was still under construction. Hotel location is on West Bay beach. Several restaurants are an easy walk down the beach, bring a flashlight. Food prices are reasonable. Be aware, some buildings at Infinity Bay do not have working elevators. Bldgs 1-6 and 10-16 have better ocean views. Bldg 19 & 20 are not desirable locations. Cruise ship passengers invade the adjoining property to take advantage of the beach and snorkeling. Plan accordingly. The locals told us that the rainy season is mid Sept to Mid April. We had rain off and on all day for 5 days out of 7.

Decoration is a little tacky but other than that everything was great. They haves a nice restaurant with good food and perfect view. Rooms are very comfortable and staff is very helpful.
Unfortunately we only found out about this place on the last 2 days of our trip. However, we liked it so much that we ended up ditching our horrible room at bananarama resort to stay here. We lost some money but it was totally worth it!

My wife and I took her parents to Infinity Bay in Roatan for their 40th anniversary. Our condo was located just off the beautiful beach, but also in close proximity to the beach bar/restaurant where the unbelievable staff took great care of us.....!

The aforementioned staff members that made our experience so memorable were as follows:

Elden Luke Welcome Welcome (superb waiter and the happiest, friendliest person)
Jorge Canales (smart, savvy waiter who was always at our beck and call)
Reina Roshanda (excellent waitress, very caring, friendly person)
Edwin Pacheco (nicknamed the Puma, great sense of humor, excellent service)
Sasha (beautiful, gracias bartender, very hard worker)
Steve (great, friendly waiter, proud new father of a baby boy!)

Our room cleaning staff was excellent as well, but unfortunately I did not get their names.

Our experience on Roatan was very humbling and rewarding. It really makes us appreciate how good we really have it here in the States.

We will never forget the people mentioned above who made our trip so very memorable and comfortable.

Lastly, the snorkling is some of the best we have ever experienced. You literally go into the water right in front of the hotel, swim out to the black coral reef that surrounds the entire island and see the abundant assortment and variety of ocean fish. Vibrant colors, sizes, shapes, etc. A must do if you are ever in Roatan......

Its a good thing the grounds and pool are so beautiful!!!

The beach is also cleaned up every day.. good job...

The buffet offered to Sunwing guests are generally served luke warm/cool..Mentioned to them many times to bring out a microwave so we could reheat all the food... even the coffee and tea needs to be heated up when served... They have only 2 salad dressings... very limited selection as well..

You better be prepared to eat at certain times only as this is a 3 meal plan and not a 24 hour inclusive like all the resorts in Mexico.. Drink selection is very limited thru the inclusive plan as well..

Huge luxurious suites, but are not soundproofed.

Power outages and water outages are normal here throughout the day and night...

Oh bye the way they have a huge sand fly problem during the rainy season..They land on you and you cannot feel them until the next day... Super itchy.. they last for 2 weeks, if you scratch they really get inflamed and bleed out....

Until Sunwing and these people come up with a better package, you are far better off just renting a suite, buying your own groceries and liquor...