Infinity Bay is by far the best that Roatan has to offer. Incredible prices, stellar service, and amenities fit for a king and queen - coupled with the most amazing owners! I wouldn't stay anywhere else in Roatan! We are a mission team that came with a group of 6 missionaries to build a home for a local family. One of our members injured his back the day prior to our arrival and had originally planned to couch surf for the week in the suite we were renting. The management found out and went out of their way to make him comfortable and even hooked him up with his own room so he could have a bed...and all at a price that can only be described as a gift from God! Thank you Infinity Bay for making an already amazing journey even more incredible!

I have worked for an airline for 29 years, my parents also worked for an airline all of their lives. Needless to say, I have traveled the world. Infinity Bay is by far the best place I have stayed. The property has everything you would need on your vacation. A beautiful infinity pool that looks as if it continues into the sea, a beach that is pristine, a staff that is second to none. The beach bar also serves a great menu of items. Rick and Tommy (GM and Manager) have created a family friendly, yet also a couples friendly, paradise. I was treated like "one of the family." I have also seen pictures of weddings that were held here and I must say, what better place than this.

We stayed at Infinity Bay for 3 nights in one of the studio suites. The rooms are nice, simple, and clean. The studio rooms are rented as their own room, but there's a joining door that makes it possible for the bigger, adjoining rental to include the studio. Anyway, that door means that you can hear a fair bit of the people next door. We were lucky since our neighbors weren't loud at night, but we had friends who weren't so lucky. Just an FYI.

If you're here, though, you probably won't be spending much time in the room. We loved the pool and the beachfront property. They have tons of beach lounge chairs, and they provide you with beach towels. It's very relaxing and easy.

However, you might be in for a surprise if you try to get much out of the bar. Basically, they need to do some serious training of the bartenders. They are extremely slow and come off as being rude and lazy. We would ask multiple times for our drinks before we'd get them, begrudgingly, after about 10 minutes of waiting. If this was a busy nightclub in New York City, maybe I wouldn't care, but it wasn't busy. On top of that, there were a few times when we'd want to order some beers and charge it to the room, and the bartender would just give up on attempting to put the beers in the system and print out a receipt... so I think we just got the beers for free? I dunno. He just told us to go. It was weird, to say the least. We were all extremely frustrated by the terrible service at the bar. If you want to go to a well run restaurant & bar with friendly staff, check out Bananarama, which is just down the beach a bit. The difference is night and day.

We stayed at Infinity Bay (IB) for 4 days toward end of May. We would definitely stay here again. Arrived at airport but no IB shuttle was waiting for us. Our flight plans changed and we ended up landing at 430p instead of 12n so I can't hold that against IB. Taxi from airport to IB for two was $25. Keep your eyes closed and your seat belts on as the taxi drivers are dodging pot holes, kids, dogs, other taxis all while going as fast as they can on winding roads. Check in went smoothly and we were in our room soon after arriving. We were in a small studio, ground floor in building 17 (backside, away from pool). Not much of a view on the backside but that was ok, we were just happy to be there. Once in the room we found housekeeping hadn't cleaned up after the last guest. One call to the front desk and issue was resolved with a move to a bigger studio, second floor in the 20 building and an apology for the inconvenience. This was great as it put us closer to another couple we were traveling with plus it was much bigger and had a balcony. It was the building furthest from the pool/beach and closest to the driveway/office which is still under construction. (construction is scheduled to be complete in Aug 2012, my guess is closer to Dec 2012) As close as we were to the 'noisy' spots we were never bothered by any noise. All rooms have full kitchen, great AC, lots of storage, nice bathrooms (lots of hot water but low water pressure). I have nothing negative to say about the rooms at all.

Restaurant/bar: I believe the waitstaff does the best they can. However..service is just adequate. If you go down there expecting the same service as what you get at high end resorts you will be disappointed. They are a friendly bunch but they need some training. Also the food menu is limited in options. The best thing on breakfast menu, in my opinion, was the omelet made how you like it. Also the fruit plate was great with lots of variety every morning. We never ate lunch there and we only ate dinner twice. The second time the food and service was so bad (there were 5 of us and I didn't get my food until everyone else had already eaten half theirs with no apology or explanation from our waitress) that we chose to eat elsewhere for the rest of our stay. Freddie makes an excellent pina colada, be sure to get you one (or three)!

The beach is clean and beautiful. When the cruise ships are in there are lots of people which is great for people watching and didn't have a negative impact on our stay at all. Lots of places to walk to, beautiful water to swim in. We did not use IB's aquatic center so can offer no information on their services.

Check out was smooth, shuttle back to airport was on time (and great AC). Overall an excellent place to stay and a great 4 day vacation.