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“Location! Beach!” 4 of 5 stars
Review of Paradise Beach Hotel

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Paradise Beach Hotel
4.0 of 5 Resort   |   West Bay Beach, West Bay IB3100, Honduras   |  
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Hotel amenities
Ranked #7 of 11 hotels in West Bay
Fort McMurray, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“Location! Beach!”
4 of 5 stars Reviewed April 3, 2013


Stayed at Paradise hotel in March 2013 and while overall we had a great time at the hotel & West Bay Beach there are a few things I think could possibly be improved.

I'll start with the good. We had great service at the beach bar both day & night so thanks to the staff there who very friendly, fun and kept the drinks flowing!

The resort grounds are beautiful, lush and green and kept very tidy. It is nice that it is a smaller resort so it's a quick walk to get to the beach from your room.

The actual location of the hotel is great. Right next to bananarama divers which is rated really well for diving, on the other side is infinity bay which has the water taxi dock. Walking distance to a few restaurants, mini mart and pharmacy and located pretty close to the reef at the far end of west bay beach (Bring your own snorkel gear - the reef just offshore is amazing!!! no tour required its a short swim from shore). The beach right in front of Paradise is beautiful and we were there during spring break (very busy) but didn't ever have trouble getting chairs since they were reserved for the hotel guests.

The buffet could have some improvements... Not a huge selection. breakfast was good, but lunch not so great. I am not a picky eater and have ate at many other resorts in Mexico & Dominican but I was pretty nervous about trying some of the hot dishes that were served at this lunch buffet. I stuck to the salads and fruit. I can't speak to the Dinner buffet because we did not try it at all. When we ate dinner at the resort, we ate at the beach bar which has a pretty good menu and the food was good. Only one a la carte dinner was included though.

It was kind of annoying that there was no complimentary airport shuttle. We had an all inclusive package and in my experience that usually includes the transportation to and from the airport. They helped us arrange a ride but it was at our own cost.

We stayed in just a normal room and found the walls to be a bit thin...Otherwise the room was really good, loved the fact that it had a mini fridge and a cute balcony with chairs.

Even with the minor complaints we had I would recommend this hotel due to the location and the great service we had. The villa rentals on their property look really nice, I would like to maybe try those out if I return to Roatan.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
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  • Italian first
  • Russian first
  • Spanish first
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English first
Morristown, New Jersey
Top Contributor
124 reviews 124 reviews
55 hotel reviews
Reviews in 53 cities Reviews in 53 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed March 29, 2013

I have visited Roatan several times but always stayed somewhere else; I'm glad I found this hotel. Check-in was smooth. We received a free welcome drink at check-in. You get a wrist bracelet at this hotel and need it to charge to the room and should have it to get the included breakfast, so make sure it isn't overlooked. We did not get them for some reason and stopped in on our second day to get them to make everything easier.

Our room was on the bottom floor at the far end of the property and was not wheelchair accessible. Make sure you check with the hotel before booking here as I'm not sure any of the rooms would be. Our room was large and adequately stocked. There was a TV, small bathroom with amenities (shampoo, conditioner, moisturizer), safe, plenty of closet space, and a small deck and a large patio with table and chairs.

The grounds are lush and tropical and there are several dining options available on site. There is a small pool behind the pizza restaurant and another larger one off the dining room where breakfast was served. Both were secluded and surrounded with beautiful vegetation. Lounge chairs with cushions are available at both pools. The beach is a short walk through the trees. Beach chairs and towels are provided, although the beach is somewhat sloped and they are the hard plastic style (a little uncomfortable for any length of time). The beach and water are fantastic. Many restaurant options are a short walk down the beach.

The breakfast buffet had a nice choice of options: several kinds of fresh fruit, breads and rolls, yogurt, meats, cereals, pancakes, french toast, eggs, etc. We were there for 5 days and there was plenty of variety to not get bored.

We needed to make local calls while there and the front desk kindly made them on their cell phone as the phone in the room only contacts the front desk. I was very pleased with this hotel and thought it was a great value. Definitely recommended!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed March 28, 2013

I travelled to Roatan mostly to sample the snorkelling. My snorkel buddy and her husband accompanied me on the trip. I had checked reviews before booking, and this resort seemed to fit my needs. It's small, which I like, and has a great location, close to the best spot to begin off the beach snorkelling without dodging the water taxis.

We travelled with Sunwing and arrived mid morning. Getting through the airport immigration takes a while, so pack your patience. Once through with that, transfer to the resort went smoothly. On arrival, we got our rooms promptly. We had asked for upstairs in a quiet location, and received rooms on the second and top floors, one directly above the other. The rooms were nice, with king sized beds and a large balcony. They were kept very clean by the maid, and everything from the air conditioning to the water pressure and temperature was just fine. No complaints.

The hotel wasn't very full when we arrived, so the first few days they did not have a buffet and instead we ate a la carte. The food was very good and plentiful. I am primarily vegetarian, but I did cheat and try the fish, which was excellent. Perfectly cooked and very tasty. Once the guest population warranted it, the buffet was again in operation. I was more than happy with the selection and quality. The cooks were also open to any food preferences or suggestions. If there is something you especially crave, ask them. If they have what you want available, it's likely you will receive it. (we mentioned Key Lime Pie, and a couple of days later it was served for dessert).

We spent a fair bit of time at the beach bar, relaxing and people watching, especially on cruise ship days. We never had any problems finding somewhere to sit, and the service from the bar was very good. In fact, once our preferences were known, sometimes refills were offered before we got around to requesting them. The staff at this resort are first rate, always willing to go that extra step to satisfy guests.

Chairs at the beach were always available, although we mostly used just one to leave our stuff on while we went off snorkelling, which was our main activity. We were blessed with very good weather and a lot of our time was taken up by snorkelling or walking the beach. There is nightly entertainment, but I will admit I didn't see much of it. After supper I was tired and ready to sleep! I'm an early riser, and was on the beach most mornings to watch the sun rise.

I loved the way this resort blends in with its surroundings. The grounds are beautiful and well maintained. Garderners were busy raking and sweeping early in the morning. The two small pools provide wonderful spots to spend some quiet time.

The snorkelling did not disappoint, and we saw lots of interesting fish, turtles, and rays. The coral is in pretty good shape. You do have to be watchful, as dive boats and water taxis are plentiful and a hazard if you stray into their path.

I have to mention the excellent front desk staff. They were very pleasant and eager to help with any request. We were very favourably impressed by everything at this resort, and would definitely recommend it to anyone looking for a quiet and comfortable place to stay.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 23, 2013

Family of four spent March Break 2013 in 2 suites at this lovely spot. We had a wonderful week of R&R with nicely varied meals, a great beach super close, fabulous snorkeling, great diving with Bananarama next door, delicious strawberry Daquiris at the too-convenient beach bar (thanks Richard-bartender with flair). You are allowed one 'a la carte' meal other than the buffet so we ate at the beach one evening under the stars. The last night is also on the beach which is very charming thanks to their special lighting. Found the beach days when cruise ships were in port to be a little harried-thank god we weren't close to the 'rent-a-beach' down the way where they beach themselves by the hundreds. The beach walk to West End takes about 50 minutes and is very peaceful, especially if you go barefoot when possible. Went trolling out front with locals and caught ourselves a tuna-dinner ($200/4 hours). We've been twice and would go back again.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2013

We stayed at Paradise Beach Hotel the week of Feb 23rd to March 2nd...and it was exactly what we were hoping for. I contacted the hotel ahead of time to confirm a shuttle for airport pickup and room type and we received exactly what was requested. We have been to many resorts in the Caribbean and this was definitely one of our favorites.

The friendly staff and excellent service really make this place special. The beach bar was great, it offered a variety of all inclusive drinks and we rarely had to wait (Richard is an excellent bartender). The food at the buffet was really good (I don't know why there are complaints) and the a la carte was excellent (pay the $5 for the lobster its worth it).

The beach and water were amazing, the snorkeling is the best I've ever experienced and access is only a short walk down the beach. We didn't find it busy or too crowded with cruise ships coming in. The dive shop at the resort was great - we went diving for our first time which was absolutely wonderful (can't wait to go again!).

Of course there are always going to be minor things that are missing or need improvement at a resort (coffee makers in the rooms would be nice, greater water pressure etc.) but overall if you are looking for a relaxing vacation with great service, good food, beautiful beaches and crystal clear water this is it! We would definitely return.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Catharines, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 17, 2013

We were in Roatan in Feb for the first time. The resort was a great surprise, small, only 40 some rooms,the grounds are jungle like - it was like being in a tropical get away! Our room was on the 3rd floor and the large patio was surrounded by foliage. Very beautiful!!!! The room was average, nothing fancy but very clean and private. Great air conditioning, nice modern bathroom. Big shower. The only complaint was that the walls were thin, we could hear people in the room behind us talking, opening their closet etc. They were very early raisers and came in late!!! Otherwise a great experience.

The food was good, lots of veggies, fruit, chicken, fish - lots of healthy choices.

The staff is excellent, very friendly, kind, helpful. Had some trouble with the outdoor lighting on our floor, it was never resolved so had to be careful with that first step down! The manager was friendly and very visable.

Access to the beach very close proximity, beach bar is very nice excellent food and service. Special dinners were excellent, right on the beach.

The beach is a nice walk, snorkling, diving all right there. There's a water taxi to take you into West End for $3.00 each.

We would definately go back but would get a Junior Suite next time for a little extra room and quiet.

Room Tip: Junior suites are quieter and larger with separate living room and a kitchen.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan Pablo G, Public Relations Manager at Paradise Beach Hotel, responded to this review, March 19, 2013
Dear Sharon,

Thank you for your review and we are happy that you had a great time at our hotel. Roatan is a gorgeous place to visit and we are pleased that you are thinking of coming back.

I will personally find out what happened with our maintenance staff and why the stair light was not fixed on time.

We look forward to your next visit,

Paradise Beach Hotel
Roatan Swiss Hotels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lindsay, Ontario,Canada
1 review
4 of 5 stars Reviewed March 14, 2013

We were a little unsure of what we would get at this little place in Roatan but were very pleased with the over-all experiense. It was like a readers digest version of all inclusive resorts. We have stayed in many larger and grander (fancy decor) resorts but this one had a intimate feel that we loved. We met many other guests who were great to talk to. The rooms were very clean, food was plentiful and very tasty! although not a large buffet we never went hungry and never had a dish presented that was unedible. They made something different each day and did not repeat much. The beach is busy but there was quiet places on the resort to get away from the "boat people" and venders. If the beach bar was busy it was only a one minute walk to the bar at the buffet restaurant. Anything you wanted was a one minute walk away. The best part of this experience was the water and the fish we saw just off the beach! Snorkeling was fabulous! No need to take expensive tours as it is all there just off the beach. Please dont stand on the coral, many of the cruise ship people are uneducated about the dont touch policy in the ocean. I would stay here again for sure. The manager by the way is getting in better wine which should be there now. All the staff tried very hard to make our stay a pleasant experience.!

Room Tip: The rooms that face the beach are the best we had the second floor 1105 and we had a huge balcony wi...
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan Pablo G, Public Relations Manager at Paradise Beach Hotel, responded to this review, March 16, 2013
Dear Lindsay,

Thank you for your review and comments. We are very pleased that you enjoyed your stay and as you quite rightly pointed out, we are importing better wine, so that the customer may benefit from an even better experience.

So pleased to read that you enjoyed our location and the fact that we are within a Marine Reserve. The crystal clear water, wildlife and the beach are second to none and although we try and educate all our visitors on the notion of preservation, we are always pleased when we read of those that have understood the message.

We look forward to your next visit, so that you may continue to explore our Island.

Best Regards,

Paradise Beach Hotel.
Roatan Swiss Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Paradise Beach Hotel

Address: West Bay Beach, West Bay IB3100, Honduras
Phone Number:
Location: Honduras > Bay Islands > Roatan > West Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#5 Top resorts Hotel in West Bay
#6 On the Beach Hotel in West Bay
#7 Romantic Hotel in West Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Paradise Beach Hotel 4*
Official Description (provided by the hotel):
Located on one of nature’s perfect beaches and nestled in verdant, mature, tropical gardens our family run resort was tastefully designed with the discerning traveller in mind. You want to sit back and soak up the sun with the occasional cooling paddle in the azure Caribbean Sea whilst being waited on by our attentive family of representatives. Maybe go diving in the unspoilt reefs or swim with dolphins? However you choose to spend your time, you can be assured of a warm welcome, superb air-conditioned accommodation, menus to suit all tastes and budgets but most of all, the holiday of a lifetime. A taste of paradise that will keep you going until the next time you can escape life’s realities and join us again. ... more   less 
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Also Known As:
Paradise Beach Club Hotel West Bay
Paradise Beach Resort
Paradise Beach Hotel Roatan, Bay Islands, Honduras

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