We were a little unsure of what we would get at this little place in Roatan but were very pleased with the over-all experiense. It was like a readers digest version of all inclusive resorts. We have stayed in many larger and grander (fancy decor) resorts but this one had a intimate feel that we loved. We met many other guests who were great to talk to. The rooms were very clean, food was plentiful and very tasty! although not a large buffet we never went hungry and never had a dish presented that was unedible. They made something different each day and did not repeat much. The beach is busy but there was quiet places on the resort to get away from the "boat people" and venders. If the beach bar was busy it was only a one minute walk to the bar at the buffet restaurant. Anything you wanted was a one minute walk away. The best part of this experience was the water and the fish we saw just off the beach! Snorkeling was fabulous! No need to take expensive tours as it is all there just off the beach. Please dont stand on the coral, many of the cruise ship people are uneducated about the dont touch policy in the ocean. I would stay here again for sure. The manager by the way is getting in better wine which should be there now. All the staff tried very hard to make our stay a pleasant experience.!

I would like to start by saying we have traveled for years, and stayed at resorts that were 3 - 5 stars. This little resort is every bit a 3.5 only because it has some limitations. I would rate it a 4.5 star on it's efforts and staff. The resort was perfect for what we were looking for, we did our research before we went and I suggest everyone do the same. If you go on any trip with unreal expectations then you will be dissappointed, if you go with an open mind and attitude to have a good time you will!. Our room was on the top floor, 1109 and we loved it, always spotless, and spelled clean every day. The good service never ended, the staff work from 6-10 every day, but I never had one staff member be rude or not smile. They are wonderful people, and are very proud of their country, as they should be. The Island is beautiful, go and see it, explore and see what you went to see. If you have gone to be waited on hand and foot, go to Mexico to your 5 star and be a princess for the week.! The only complaint we had all week, was that when the boats come , they take over the beach. The bar gets busy, and they buy their drinks, it appears that the all inclusive people are not noticed during the times that ship customers are on the beach. Our suggestions would be to have one bar only for All Inclusive, as we did get frustrated waiting for the bar tender to look our way to order a drink. The food is good, limited but very nice, no complaints about the quality of the menue. We will most likely return in the future.

Awesome value for the money spectacular beach very clean staff was very friendly only really ate breakfast and a couple lunches but was amazing dive shop second to none right on the hotels property nice little plaza with a great coffee shop excellent new beach bar with live music some night all in all a great experience the only problem i have is the showers suck but hey its not like home

I think this property has the potential to be an all around decent resort. Noting that the staff were very friendly, polite and helpful when needed, and my room was very clean. Most of the staff I encountered seemed to be very hard workers and anxious to please guests. And, the price was decent for what I received. However, there are a few items that could have turned my entire experience into a nightmare had I not practice one of my favorite mantras..."Relax & Release"!

First, my experience started at the airport when I attempted to get the shuttle to the hotel. An airport employee called the hotel to inquire about the shuttle for my sister & I only to be told that our rate did not include shuttle service, after having called in advance to verify shuttle availability. We were forced to take a taxi which cost $30USD; The upside is, two other travelers were going to the same property, in a taxi, after having been told the same thing, and we were able to carpool and split the taxi cost. Upon check-in the desk agent stated that shuttle service was for guest who were staying 7plus days (my stay was 5). Then the clerk proceeded to tell the other travelers that their stay did include shuttle service, but they didn't call far enough in advance to request the service. While the property did not reimburse me for the taxi ride and shuttle confusion, they did offer me FREE breakfast during my entire stay!

Second, the room had a stale/musty odor which quickly dissipated once I turned on the A/C and opened the balcony. Once the air was circulating, I closed the balcony door and didn't have a problem with room odor anymore during my visit. SUGGESTION: I know that the property is concerned with conserving energy. Though, I would suggest getting the room completely ready for visitors, to include turning on the A/C. First impressions last a while and the room odor was not pleasant.

Third, I was familiar with the power going out on the island. However, it slipped my mind during check-in. The staff did not offer any flashlights for emergency use. The power went out twice while on the island, and I visited another property with a generator during the outage.

Next, the walls seem thin as my neighbors were extremely loud and I could hear loads on noise next door.

Then, after the power outage my A/C made LOUD noises ALL night and my refrigerator leaked all over the floor. Now, to be fair here, I want to say that these incidents went unreported until check-out only because I stayed out of the property long periods of time and when I returned to the room, I simply wanted to sleep. I didn't want to be bother by repair men in the middle of the night/early morning.

Now the kicker, I ate lunch at the bar, on property, one day. Huge mistake! I ordered a basic pizza; it was so bland and the crust was entirely too thin for adequately hold the sauce and toppings. But, that was not the most annoying thing...my sister and I asked for two plates, in order to share. We proceeded to watch the server grab two dirty plates, which we saw removed from tables, and RINSE them off for us...yes, rinse NOT WASH!!! We immediately asked another server to wash us clean plates using soap, which he did and aggressively washed the plates! Needless to say, we didn't finish the pizza and we didn't eat at the property anymore during our stay. It was disappointing.

Finally, I like to end on a positive note! Check-out was a breeze and there were no billing mistakes. he staff, again, were pleasant and warm. We were provided a shuttle to the airport, but for $5USD/pp - not bad! The shuttle driver was courteous as expected!