Staff is very helpful when you bring an issue to them the issue is there was a lot of issue they had to deal with. Nothing ever done on time herd a lot of it Honduras time. The pool and room great access to the beach perfect the cost for extra like spa is over twice the cost off the resort grounds. Security is good. The wait staff at there indoor dinning needs major improvement wait over 1.5 for food and when the power went out on the island the could not keep the back up generating working. They have few things they can fix and perform with more excellent and this would be a first rate place.