We stayed at the Mayan Princess for two weeks in January 2013. Our flight had been delayed and we were one day late in arriving. Due to the flight diversion, we arrived at an unusual time and not when the resort shuttle was expecting us.
I contacted the resort after landing, only to discover that they had already sent the shuttle to pick us up.
From our first ride with Carlos, the shuttle driver, (who expertly and quickly loaded all of our baggage and us into the shuttle) to our check out day we had wonderful experiences with the staff. Fernando, Alena and Phillipe at the front reception desk were helpful, professional and accommodating for everything from borrowing a hair dryer to translations from Spanish to English !
The housekeeping staff was polite and professional and always greeted us with a smile and a hello!
We had the inclusive plan that included breakfast. Since we were diving almost every day, we ate breakfast early (7am) each day. By just day three we were usually greeted at breakfast with a big smile from Joham and he recited each of our "usual" breakfast drink orders (2 cappuccinos, a large bottled water and a black coffee). He was wonderful! All the catering staff from the nice gentleman who operated the egg / omelet bar to the very nice lady who made our cappuccinos each morning, were polite, friendly, and happy to answer any question and made every effort to insure we were satisfied with our experience!
Because we were diving, the location of Mayan Divers on site was perfect (see review under Mayan Divers)!
The resort itself was clean, quiet, and located perfectly! We will return to Roatan, and would not hesitate to stay with the Mayan Princess again!

Travelled Jan 21 to 28, 13 from Toronto through Sunwing.
Arrived a little early, small airport underconstruction, got through airport no problems and onto bus. Airport to resort was about 1/2 hour on the worst roads iv ever seen and in pouring rain. Don't get scared by the drive way and entrance to the resotr lobby, looks terrible but pleasantly suprised when you get in.
Check in was a breeze, nice room 2nd floor tower. Rear where bedroom and entrance door is faced parking lot, bad smells and noise of trucks ect but not that bad. Aiar conditioning worked well but is in a closet in the room, very noisey at night. everything and more in this room inc huge balcony overlooking pool, coudnt quite see the ocean. Next time I would choose basic pool room, bit cheaper and just as nice, maybe a bit smaller.
Buitifull gardens, clean and a beach to die for. Staff were trying there best to maintain pool but with all the rain it was hard to do.
Food as everyone says is average, not much choice and most of it cold. The exception is the 2 resturants, very good. Bar service was excellent and drinks were good.
No activities and no real entertainment. Snorkilling is the best Iv seen,
Nice island typical of most, people freindly. Cattamaran tour through the resort was terrible not worth the money. All snorkling sites were great.
High point of this resort is the staff, Darwin in the bar and Angel who will take care of anything you need are fantastic, all other staff all do there best to please.
Rained 5 days out of 7 but still had a reasonbly good time. this resort is all about the beach and it is great but ypu will have to put up with the peddlars hocking everything from ice cream to knock off ray bans and wathches. also the usual necklaces and t shirts. the will not let up. The Myan does split the beach for the cruise ships when the come in three times a week but it doesnt really cause any issues. Age ranged from about 30 and up, not the place for younger crowd
They did just replace all the bedding and furniture prior to our stay, very good
Any questions?

We spent Jan. 16th, 2013 in Roatan with Victor Bodden Tours, who I would highly recommend! We toured the Island, visited the Iguana Farm and Monkey Farm and then asked to go to a nice beach that wouldn't be overly crowded. Rick, our driver, was awesome and so helpful to one lady in our party who has M.S. and had recently had knee replacement surgery. He would help her in and out of the van and was so great!! (I would hear him say to her "Come on Mama" - so cute!) He suggested the Mayan Princess and for $10 each we could use the beach and facilities. We chose a lovely cabana and ordered a bucket of beer for $12 - very reasonable. We also had some great Pina Coladas. The beach was awesome!!! Gorgeous, fine, white sand and not crowded at all. We felt that we had found a little piece of heaven. There is also a gorgeous pool and, although we didn't see inside any of the rooms - the buildings looked beautiful and well kept. We were on a cruise the day we were there but are considering taking a vacation and spending some time staying at the Mayan Princess which is an all-inclusive.

My Husband Russell and I were privilaged and honored to be invited to our neice Heathers wedding in Roatan. We had never heard of Roatan so had no idea what to expect. Well I must say we were pleasantly surprised by the lush beauty of this tropical island paradise! The Mayan Princess is a small intimate resort with beautiful1 and 2 bedroom villa's. We paid a very good price for an all inclusive 1 week holiday. As always you worry that the food may not be up to snuff at the all inclusive resorts but the food was delicious and with different buffet choices everyday. The A-la-cart dinners fantastic and the drink selection excellant. Our villa as were most at the resort was poolside. The pool very beautiful with waterfalls, bridge's etc. The beach close to all villa's, and always a beach lounger available. The Staff was exceptional, courteous, friendly and went out of their way to make our stay memorable. The rooms always clean with fresh flowers daily cut from the lovely gardens that surrounded the resort. Excursions were plentiful, diving, snorkeling (amazing), zip lining, catamaran trips which included bar service and snacks, kayaking parasailing,dolphin adventures, you name it they had it. The wedding itself was one of the most romantic that I have ever been to. Thank you Mayan princess for a memorable time.