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Mayan Princess Beach & Dive Resort: Traveler Reviews

4.0 of 5
West Bay Beach, West Bay, Honduras
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Mayan Princess Beach & Dive Resort
Ranked #5 of 10 hotels in West Bay
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312 reviews from our community

Traveler rating
    138
    104
    44
    13
    13
See reviews for
Families
75
 
Couples
127
 
Solo
12
 
Business
4
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
oshawa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
38 helpful votes 38 helpful votes
“good quiet resort”
3 of 5 stars Reviewed January 29, 2013

Travelled Jan 21 to 28, 13 from Toronto through Sunwing.
Arrived a little early, small airport underconstruction, got through airport no problems and onto bus. Airport to resort was about 1/2 hour on the worst roads iv ever seen and in pouring rain. Don't get scared by the drive way and entrance to the resotr lobby, looks terrible but pleasantly suprised when you get in.
Check in was a breeze, nice room 2nd floor tower. Rear where bedroom and entrance door is faced parking lot, bad smells and noise of trucks ect but not that bad. Aiar conditioning worked well but is in a closet in the room, very noisey at night. everything and more in this room inc huge balcony overlooking pool, coudnt quite see the ocean. Next time I would choose basic pool room, bit cheaper and just as nice, maybe a bit smaller.
Buitifull gardens, clean and a beach to die for. Staff were trying there best to maintain pool but with all the rain it was hard to do.
Food as everyone says is average, not much choice and most of it cold. The exception is the 2 resturants, very good. Bar service was excellent and drinks were good.
No activities and no real entertainment. Snorkilling is the best Iv seen,
Nice island typical of most, people freindly. Cattamaran tour through the resort was terrible not worth the money. All snorkling sites were great.
High point of this resort is the staff, Darwin in the bar and Angel who will take care of anything you need are fantastic, all other staff all do there best to please.
Rained 5 days out of 7 but still had a reasonbly good time. this resort is all about the beach and it is great but ypu will have to put up with the peddlars hocking everything from ice cream to knock off ray bans and wathches. also the usual necklaces and t shirts. the will not let up. The Myan does split the beach for the cruise ships when the come in three times a week but it doesnt really cause any issues. Age ranged from about 30 and up, not the place for younger crowd
They did just replace all the bedding and furniture prior to our stay, very good
Any questions?

Room Tip: all rooms are good and resort is small so location really does not matter, go for cheapest one
See more room tips
  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
Ask sunnyskys29 about Mayan Princess Beach & Dive Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review
February 15, 2013
Thank you for taking the time to review us. We sincerely appreciate it. It´s always good to know what our guests thinks. Thank you for your feedback and visiting us.It seems you had a good time at the resort. We hope to see you again.

Enjoy your day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Duncan, British Columbia, Canada
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“One of the most beautiful beaches I've seen”
5 of 5 stars Reviewed January 25, 2013

We spent Jan. 16th, 2013 in Roatan with Victor Bodden Tours, who I would highly recommend! We toured the Island, visited the Iguana Farm and Monkey Farm and then asked to go to a nice beach that wouldn't be overly crowded. Rick, our driver, was awesome and so helpful to one lady in our party who has M.S. and had recently had knee replacement surgery. He would help her in and out of the van and was so great!! (I would hear him say to her "Come on Mama" - so cute!) He suggested the Mayan Princess and for $10 each we could use the beach and facilities. We chose a lovely cabana and ordered a bucket of beer for $12 - very reasonable. We also had some great Pina Coladas. The beach was awesome!!! Gorgeous, fine, white sand and not crowded at all. We felt that we had found a little piece of heaven. There is also a gorgeous pool and, although we didn't see inside any of the rooms - the buildings looked beautiful and well kept. We were on a cruise the day we were there but are considering taking a vacation and spending some time staying at the Mayan Princess which is an all-inclusive.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 8
Ask Rita T about Mayan Princess Beach & Dive Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review
January 28, 2013
Thank you so much for taking the time to review us. It seems you had a great time visiting The Mayan Princess Beach & Dive Resort and I am so happy to read how much you loved the resort. We hope you can stay with us in your next visit, it will be a great pleasure and honor to have you as our guest. Enjoy your day!
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Rocky Harbour, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“A wonderful, relaxing paradise!”
5 of 5 stars Reviewed January 24, 2013

My Husband Russell and I were privilaged and honored to be invited to our neice Heathers wedding in Roatan. We had never heard of Roatan so had no idea what to expect. Well I must say we were pleasantly surprised by the lush beauty of this tropical island paradise! The Mayan Princess is a small intimate resort with beautiful1 and 2 bedroom villa's. We paid a very good price for an all inclusive 1 week holiday. As always you worry that the food may not be up to snuff at the all inclusive resorts but the food was delicious and with different buffet choices everyday. The A-la-cart dinners fantastic and the drink selection excellant. Our villa as were most at the resort was poolside. The pool very beautiful with waterfalls, bridge's etc. The beach close to all villa's, and always a beach lounger available. The Staff was exceptional, courteous, friendly and went out of their way to make our stay memorable. The rooms always clean with fresh flowers daily cut from the lovely gardens that surrounded the resort. Excursions were plentiful, diving, snorkeling (amazing), zip lining, catamaran trips which included bar service and snacks, kayaking parasailing,dolphin adventures, you name it they had it. The wedding itself was one of the most romantic that I have ever been to. Thank you Mayan princess for a memorable time.

Room Tip: All Floors have good views of pool or beach
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask MJM172B about Mayan Princess Beach & Dive Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review
February 1, 2013
We are very grateful for your excellent review. I'm so glad that we were able to exceed your expectation and make this an amazing experience for you. We are very happy to know that you had a great time at your niece wedding and at the resort. We want all our guests to have the experience of being in paradise and it´s great to hear that we were able to create that experience for you. It was a pleasure having you as our guest and we hope to see you soon again.
Cheers!
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Ayr, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Can't wait to go back!”
5 of 5 stars Reviewed January 20, 2013

My husband and I stayed at the Mayan Princess last year for a week of some of the best diving I've ever experienced. We loved it so much we brought our two girls back for a week this year. Our 13 year old was certified two years ago, and they were more than able to accommodate her junior diving certification and kept the dives to within her range. I was a little concerned that there was no kids club, and that our 8 year old would get bored - but the wonderful, free-form pool, the hot-tub, as well as the beach kept her busy. She learned to snorkle and got an opportunity to see some of what we see diving.
The staff at the Mayan Princess are the best! A lot of them remembered us from last year, which really made us feel special. A hello to Tamara, Glenda, Dixon, Francis, Jonathan, Hazel, Darwin, Santos, Philip and a all the others( I'm sorry I forgot their names. ).
We had one of the few 2 bedroom condo's, which was perfect for us. The room is a little outdated, but while we were there some of the rooms were getting new beds and furniture, so hopefully by the time we get back that unit will be done as well. The food was good. If you're looking for a place with lots of restaurants and a huge buffet - Roatan is not the place for you. For us, there was enough variety to ensure our kids had choices of things they would eat, and for myself I could find things that were not shellfish (allergy).
The diving was the best part - Mayan Divers is a top-notch outfit, with the best instructures/guides. A special thank you to Janos, for the refresher for our daughter, and to our favourite guide - Sara....you are awesome!!!!! Thanks to the wonderful Captains and Crew who helped. Thank you Anja, for such a wonderful dive operation and crew.
I cannot wait till next year!!!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
Ask scubafamily2011 about Mayan Princess Beach & Dive Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review
January 21, 2013
Thank you so much for your great review. We appreciate it. I´m so glad that we were able to make your trip so wonderful. We always want to meet the expectations of all our guests and I´m happy we were able to accomplish that goal during your stay. I will forward your review to all of our staff, including the Mayan Divers. For sure, you will see renovated rooms when you come back to visit us. It was a pleasure having you and your family as our guest.
Have a nice day.
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waterford
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
“Love it!!!!!!”
4 of 5 stars Reviewed January 2, 2013 via mobile

We stayed at mayan princess for the second time this past November. We are returning jan. 28th . It's a great place to stay we recommend it highly. Great staff, but we missed siggy!!!!!! Really couldn't find fault with anything. Great location right on west bay beach the best beach in roatan. The food is good, not a great variety but I always pick quality over quantity. The only complaint I have is if your going to charge $50 per week for wifi it should at least work half the time it was very poor. They shouldn't be charging anything for it only worked if you were near the reception and then it wasn't very good. The rooms are starting to show their age but we were told they would have new furniture by the time we returned but rooms were always very clean. Bar and food service was great!!!!! They also have the best dive shop on the beach!!!! Anja, sara, julie, and jeannot and the boat crew go out of their way to provide you with the best diving experience!!!!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
See 4 more reviews by pattiandgary for West Bay
Ask pattiandgary about Mayan Princess Beach & Dive Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review
January 8, 2013
Hello, thank you for taking the time to review us! It was a great pleasure having you as our guest for a second time. For sure you will see new renovations when you come back in a few weeks (Jan.28) . We are very happy to see that our staff make your vacation so enjoyable, specially the diving staff! It is very important for us to know what our guests think, so I will be sure to share your review with our General Manager. See you in a couple of weeks!
Have a nice day.
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Additional Information about Mayan Princess Beach & Dive Resort

Also Known As:
Mayan Princess Beach Hotel West Bay
Mayan Princess Beach Hotel
Hotel Mayan Princess Beach
Mayan Princess Beach & Dive Resort Roatan, Bay Islands, Honduras
Address: West Bay Beach, West Bay, Honduras
Phone Number:
Region: Honduras > Bay Islands > Roatan > West Bay
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free Parking Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotels in West Bay
#4 Family Hotels in West Bay
#4 On the Beach Hotels in West Bay
#8 Romantic Hotels in West Bay
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
An elegant Roatan resort on the island's best beach, Mayan Princess Beach Resort features waterfront hotel accommodations and service. Just steps from your luxurious condo, a white sand beach leads to sparkling turquoise waters, perfect for scuba diving Roatan's spectacular undersea gardens. Nominated for Honduras' Leading Hotel Award in 2007-2010, this Roatan beach resort offers a variety of vacation activities, first-class amenities, and beachfront restaurant. Welcome to paradise and comfortable relaxation in a tropical oasis. ... more   less 
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