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“Love it!!!!!!” 4 of 5 stars
Review of Mayan Princess Beach & Dive Resort

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Mayan Princess Beach & Dive Resort
3.5 of 5 Resort   |   West Bay Beach, West Bay, Honduras   |  
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Ranked #7 of 12 Hotels in West Bay
waterford
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
“Love it!!!!!!”
4 of 5 stars Reviewed January 2, 2013 via mobile

We stayed at mayan princess for the second time this past November. We are returning jan. 28th . It's a great place to stay we recommend it highly. Great staff, but we missed siggy!!!!!! Really couldn't find fault with anything. Great location right on west bay beach the best beach in roatan. The food is good, not a great variety but I always pick quality over quantity. The only complaint I have is if your going to charge $50 per week for wifi it should at least work half the time it was very poor. They shouldn't be charging anything for it only worked if you were near the reception and then it wasn't very good. The rooms are starting to show their age but we were told they would have new furniture by the time we returned but rooms were always very clean. Bar and food service was great!!!!! They also have the best dive shop on the beach!!!! Anja, sara, julie, and jeannot and the boat crew go out of their way to provide you with the best diving experience!!!!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review, January 8, 2013
Hello, thank you for taking the time to review us! It was a great pleasure having you as our guest for a second time. For sure you will see new renovations when you come back in a few weeks (Jan.28) . We are very happy to see that our staff make your vacation so enjoyable, specially the diving staff! It is very important for us to know what our guests think, so I will be sure to share your review with our General Manager. See you in a couple of weeks!
Have a nice day.
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512 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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toronto
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed January 2, 2013

This was our eighth visit to Roatan. We've previously stayed at Fantasy Island, Infinity Bay (both with and without the AI package) and Anthony's Key.

To start with the rooms: very spacious, we had a second floor beachfront with kitchen, sitting room, bedroom and bathroom, and nice big balcony. The bedroom is quiet and dark, the only noise that managed to penetrate was the dawn chorus of birds. The furnishings, which were quite tired last time we saw them, are in the process of being upgraded - while we were there we got two new sofas and a new flat screen TV (not that I care about TV), and I understand this is happening in all the rooms. Everything was always spotless, and we had no issue with towels. The bed was fine, although friends in the next door room said theirs was rock hard. I would recommend bringing your own pillow, I always do that. The hot water is inline electric water heater. We couldn't get it to work the first two days but every time we called maintenance (who came very quickly) it worked fine! Eventually we realized that if there is not enough flow, the heater does not kick in - so at peak times, like when everyone comes off the beach, it may not work. If so, have a drink and wait 10 minutes and try again. Also we found that turning on the kitchen tap would create enough flow to kick the heater in when it would also work in the bathroom. To me, this is just a quirk of Roatan living and didn't cause undue hardship.

The beach is beautiful of course - clean white sand and crystal blue water. For snorkeling, walk down to the far end of the beach near the rock and swim out to the drop-off, then snorkel back to about Infinity Bay. There is quite a current, depending on the tide, so be careful you don't drift. I was very sad to see how much the reef has deteriorated even in the last two years - the cause is clear - people, especially cruise shippers, standing on the coral. This will kill it. Please don't ever stand on or touch the coral. However, there are still many beautiful fish and sea fans to be seen, especially if you go a bit deeper where they are out of reach of morons. If you have not snorkelled in Roatan before, you will be entranced.

Talking of cruise shippers, this is an increasing problem in West Bay in general, not specific to the Mayan P, so I won't let this affect its rating. On Tuesdays, Wednesdays and Thursdays (Wednesdays are worst) sometimes up to four cruise ships will be in town at once, and the beach is flooded with them. Many hotels, including the Mayan P, sell day passes to these people. Suggest you get a lounger and umbrella early in the day, or you might find yourselves out of luck. Speaking of loungers, this is one area desperately in need of an upgrade - the beach loungers are ancient and terribly uncomfortable. The ones round the pool and at the next door beach club are however very nice. The towel guy will get you an umbrella and place it wherever you like, so shade it not a problem. Every day, vendors will ask you to buy jewelry, massages, hair braids, sunglasses, dvds, t-shirts, shells and most sadly of all, lacquered seahorses. Please don't buy these. The sheer number of vendors is irritating but most are not persistent if you just say no thank you.

You should be aware that there are sand flies everywhere in Roatan, little no see-ums that will cause nasty itchy bites that usually don't appear until later, so you are unaware you are being bitten at the time. In many years of travel to Roatan, we have found the only solution is Avon Skin So Soft SPF 30 with Bugguard - Canadians, you can find this on Ebay, but not in stores. The beauty of this is that it is very waterproof, so one good application in the morning will keep you free of both sunburn and sand fly bites all day. Deet will also work but you have keep reapplying after each swim, and it's nasty stuff. If you do get bitten, the best solution is Cactus Juice Miracle Gel (blue bottle, not red) - you can buy it at the little grocery store/deli in the West Bay mall. Expensive, but it will save your sanity.

Food - so-so. Some highlights were the cappuccinos and the soups, which were both exceptional. Apart from that I could usually find something edible but the choice was quite limited. Surprisingly no bananas. We didn't try the inside a la carte, but of two couples we talked to who did, one loved it, and the other said it was like waiting at a bus stop - absolutely no atmosphere. The outside a la carte was horrible, but perhaps because we left it too late and it was on a cruise ship day when the staff was exhausted. On the last day, I and at least 3 other guests got violent food poisoning - the projectile vomiting type. We ate only at the Mayan P that day. This is obviously a downer on an otherwise great week, so I hope they find the cause. The drinks were good, with a choice of four beers in cans or bottles (not foamy draft), pina coladas and strawberry daiquiris. Again no bananas, so no banana drinks. Great confusion over bloody marys - first we were told they were not included and we would be charged $6, but when I pointed out that vodka was included, they said that tomato juice wasn't and it would be $3. After much argument, one was made which contained about 50% lime juice and a heck of a lot of black pepper and was completely undrinkable. I didn't try again.

The staff was, with the exception of the bloody mary girl, absolutely wonderful, and the main reason I am giving the Mayan P 4 stars. They make such a huge difference to your stay. Some names I will mention in particular: Yean, Joham, Fino the towel guy, Anna, Glenda and Richard the security guard - but many others whose names I didn't catch were just as good. The manager was present every day and always said hello.

The resort was mostly very quiet, with low-key entertainment in the evenings. That's a plus for me, but if you like a wild time, it wouldn't be for you. On some nights, the beach club next door which is part of the resort, has quite a loud party to which you are invited... too loud for my taste, but it doesn't last long. Despite being full while we were there, the resort never seemed crowded, and it felt very low-density. The grounds and pool are beautiful.

For outside dining, our favorites are Rendez Vous sushi and the Argentinian Grill, both a short walk away. Rendez Vous only takes cash, and you'll need reservations. If you like dolphins, take a trip to Anthony's Key where you can snorkel or dive with, or just meet the dolphins in a very lovely environment where they are taken great care of.

In all, from what I observed and know for myself, I think the Mayan P is currently the best choice of AI in West Bay. Infinity Bay is now very overcrowded with the new AI option - the loungers are five deep and jammed together in front of the hotel - every day, not just when the cruise ships come in. The rooms are posher than Mayan P but quite similar in functionality overall. Would I come back? I'd like to hear that the food and the loungers had improved, but probably.

Room Tip: Top floor is more private - if you take the bottom floor, the top floor residents walk through your...
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review, January 8, 2013
Thank you so much for taking the time to review us, we appreciate it. We feel honored that after so many years coming back to Roatan you chose us for your vacation. I can see our staff make your vacation very enjoyable and that you felt very comfortable with our accommodations, grounds, and beach. The service you received in food is certainly not indicative of what we want to provide to each of our valuable guests. We will forward your review to our General Manager to take necessary action. We hope to welcome you back in the future for an experience that will surely be incredible, with new renovation in all our resort, including our restaurants. Once again, thank you for your feedback. Have a nice day.
Sincerely,
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Valleyfield, Quebec, Canada
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 31, 2012

West end beach is the place ... Mayan Princess ... Small and cozy .... Best dive staff ... Small boats ...all. Close by ..... Night beach walks ... Bands outdoors at most hotels ...
Water taxi into town .. Soo cool ...
Great new rooms .....

Room Tip: A must for site and Dive Shop Team ..... Entertainement next doors .....
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review, January 8, 2013
It seems you had great vacation! We are very happy to see that you enjoyed the resort, the diving staff, outdoors entertainment, the beach, etc. It was a great pleasure having you as a guest and we hope to see you again. Thank you for your review.
Have a nice day.
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ontario
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 9, 2012

We stayed at Mayan Princess for a week in the end of Nov and beginning of Dec. Everything went well at the airport and even met up with people who worked at another resort we visited last year on the island. It was great seeing you again Nancy. The luggage as mentioned in other reviews went ahead of you to the resort. Check in was quick as they were only about half full. Staff was great from the front desk to the bar and restaurant. We were served drinks on the beach and around the bar area all the time. We give Jen a big 10+ for the entertainment as she was the only person scheduling shows at this resort. She also took time to sit with you and chat whenever she saw us. The food was ok never lacked anything to eat..the al la carte was great too..good steak. The Lobster dinner was also great at the next door bar...which was included with the all inclusive. I'm not a drinker, but there seemed to be lots available. The bartenders were all great. Johan, Aster, Darwin...thanks for all your attention in making our holiday a great one despite all the rain. I have make a special mention to our waitress Ana and the woman behind the counter at the restaurant...sorry I forgot your name... and to the cook who I also don't recall the name but he had a big bowl for me of oatmeal at breakfast..it was grreat thanks...I want to make clear that at this time of year you are bound to get a lot of rain and Mosquitos or sand flies..or whatever those bitting insects were...bring BUG SPRAY.. The workers on the beach worked very hard keeping it clear of all the seaweed washing up and raking the beach. My wife even went so far as to give a tip to the beach staff, because I don't think they get enough credit for that kind of work. Snorkeling was great right off the beach...saw lots of different coral and fish including barracuda's. Lots of beach vendors roaming the beachfront but were not overly aggressive..but do try the Banana Donuts..lol.we. went deep sea fishing but only to get caught in a rain squall and high wind, but Louis got us back to shore safely but extremely wet...lol... The resort grounds are impeccable, with several iguana's suntanning around the pool area...The room we had was on the beach front second floor. It was a great view of the beach. It has a full fridge, stove, cooking utensils. Bathroom had a shower only and leaked in the shower area when it rained heavily. The living room has two couches and table...the large balcony has a bar table and 4 chairs...the bedroom has a queen bed which was ok not too hard and not too soft...Cleaning staff kept the rooms very clean. The fridge only has 2 small bottles of water. You have to refill the bottles or by bigger ones...this is something they could improve on..at least increase the size of the bottles of water....some seating areas could use cushions as the wood is hard to sit on if there for any length of time...I've heard through the grape vine that the resort is going through some major renovations and we look forward to going back again next year....over all through the bug bites and rain we had a great time and met some wonderful couples. We would highly recommend this resort for anyone...the cost is great for this time of year.

Room Tip: Beach front is worth the extra..we had 229
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review, January 8, 2013
Thank you for your great review, we appreciate it! It was a pleasure having you as a guest. I am glad to see that you had a great time visiting the resort and that the staff make your vacation enjoyable. I will assure to forward your review to the managers and staff. It´s very important to us to know what our guest think. We hope to see you again.
Have a nice day.
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Cambridge, Canada
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 7, 2012

This resort was about half full in late November, which made it very peaceful and quiet. There is separate transportation for luggage from the airport and because of this one piece of luggage was misplaced by a couple of hours. Short ride to hotel and we were greeted with a nice cold drink and a quick check-in. Rooms were very spacious, beds a little hard, great big balcony with a nice patio set that overlooked the pool. The staff were very friendly and attentive, especially Joham. Buffet meals were OK, we were a little tired of the food by the end of our stay. Nice al a carte meal, we had two of them. Drinks were good and plenty, wine was so-so. Grounds were beautifully kept and the beach was continually raked throughout the day. San Simone club next door is part of the Mayan, and most of the time we were the only ones using the bar and loungers, very comfortable.
The beach was beautiful, and snorkelling great, lots to see, bring an underwater camera! Use Anita for paddleboarding , a two minute walk down the beach. Either Anita or her daughter will give you a lesson with the rental. Try eating at Beachers or Banarama for dinner, terrific meals. For $3 a person there are plenty of water taxis to go into West End, about a five minute ride. Worth the trip, it's a fun little town, lots of bars and souvenirs. The downside of the trip was the rain and lots of it (rainy season, but even the locals said that it was more than usual). Also I was sick for a few days and my husband was not feeling that great either. Next time will have to try Dukoral to prevent this. Overall this was a great holiday and hope to return.

Room Tip: Room 209 was in a great location, but pretty sure all rooms have great views.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review, January 8, 2013
Hello, thank you for your review. We appreciate your time. It seems you had a nice holiday and that you enjoyed the beach a lot. We hope to see you again.
Have nice day.
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Calgary, Alberta, Canada
Top Contributor
73 reviews 73 reviews
32 hotel reviews
Reviews in 41 cities Reviews in 41 cities
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed November 24, 2012

I was in Honduras to build a house with Habitat for Humanity and 10 of us decided to spend a few days in Roatan after we had finished building the house.
We were picked up promptly from the Roatan Airport and transported to the resort which was about a 20 minute drive from the airport. We checked in at 10:30am and were only able to get 1 of our 5 rooms at that time (but check-in isn't until 3pm). By early afternoon we were all checked in.
The rooms are all condo style. The ones that I saw were either 1 or 2 bedrooms with a bathroom. The rooms were clean and spacious. We had a small kitchen that appeared to be properly outfitted for cooking but I didn't investigate this too thoroughly as we ate out all the time. The bed was comfortable but I don't recommend sleeping on the fold out couch. The mattress on the couch was fine but the frame for it was flimsy and I kept waking up in a crumpled ball in the sagging center. If you are planning on using the couch for a bed I would just put the mattress on the floor at bedtime. The condo had fans in the bedroom and the living room and also air-conditioning. The wi-fi wasn't free so I used the wifi at the Javavine Coffee Bar (more info follows further into this review).
When you reserve your room I would ask for one that has patio furniture. We had five rooms and only 3 of them had patio furniture. The few times it was raining it was nice to be able to sit on the patio as it was covered from the rain. We had a great staff member named Jesse that would bring us drinks from the bar to our patio, There were 10 of us so maybe they only do that for larger groups.
We only paid for breakfast when we reserved our rooms and I would do this again. The breakfast was buffet style in a restaurant between the pool and the beach. There was always pancakes, yogurt, fresh fruit, scrambled eggs, other Honduran type dishes (plaintain, refried beans etc), muffins, bread and a made to order omelette station. Coffee and juice was included.
We were only in Roatan for a few days but we enjoyed walking down the beach to try out other restaurants at lunch and dinner. We ate a few times at the Thirsty Turtle Bar at the Bananarama Resort. At lunch they always had specials combined with beer or drinks. They have very good pizza which I had a few times and we enjoyed the fish dinner, the calamari, the burgers etc. We also had great frapuccinos and lattes at the Javavine Coffee and Winebar (and FREE wi-fi). It is located about block off the beach in a small stripmall that also has a small grocery store, a small drugstore, a couple of gift shops and a liquor store. You can get there on the walking path next to the Bananarama Resort. We also had a nice dinner at the Argentinian Grill which is a short walk on the beach in the other direction.
The beach is beautiful and the water was very calm while we were there. I didn't have any problem with the grass in the water or on the beach. I found the water to be very clear with great visibility for snorkelling. The water in the ocean was warmer than the water in the pool. I saw reviews that mentioned being bothered by sandfleas but I wasn't bit by anything and I was out all day and in the evening. I also laid on the sand on my towel numerous times without any problems.
The resort was very quiet when were there. If you like to party then n November wouldn't be the time to go. We had fun dancing to live music at the Thirsty Turtle on a Saturday night and they had fire dancers and crab races there on Sunday night.
The hotel shuttle to the airport was only running at 6am and 10am in the morning and we wanted to be on the road to the airport by 9:30am so the front desk booked us a taxi to the airport which cost us $25 usd. The airport was empty and it only took a few minutes to clear customs and security as our flight was from Roatan to San Pedro Sula and there were only a handful of people on our small plane. If you are flying on a larger charter flight then you might need more time at the airport.
We all enjoyed our time at this resort. It wasn't shiny and new but it was beautiful and the staff were very nice. I am planning on returning to Roatan and I will likely stay here again.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
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Burlington, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 22, 2012

We decided to visit Roatan mainly for diving, and based on our local dive shop owner's recontamination we picked Mayan Princess.
We stayed the week of November 12 to 19.
Upon arrival at the airport we were loaded in a bus pretty quickly, although us and another couple we ended up in a bus that had to drop off everyone else at a different resort, but that was just a short delay.
I was very surprised, and to a certain extent worried, when i saw that the luggage did not go in the same bus with us.
Upon arrival at the hotel we were checked in quickly.
We had a 1 bedroom pool view on the second floor, and i have to say that i was really impressed with the apartment. I see others made bad comments about the furniture, but i can say that our room was great. Typical Caribbean furniture, was nice and clean, the kitchen was stuffed with any appliance imaginable, should one wish to cook anything in the room.
I absolutely loved the idea of the electricity being activated with the key card as to avoid unnecessary usage when out of the room, and we made sure we removed it every time we left the room.
The better insulation and the tiles floors, maintained the room at a comfortable temperature and once you returned and the A/C kicked in the room was cooled right away.
Unfortunately we noticed a lot of people left their lights on when out of the room.
The grounds were well taken care of, as well as the beach. With the higher winds there was always seagrass coming onto the beach but someone was always there to clean it off.
The beach vendor are indeed very annoying, some of them are quite pushy and if you ignore answering them they will come in your face to ask, so i resorted to wearing my headphones.
I read a comment from someone about the beach towels not costing $50, all i can say is "get around more", every single AI resort we went to they told us that in case of loss it will cost $50.
Definitely not as much food as in other AI resorts we visited but it was tasty and you could tell was made from scratch and not out of the can. We were happy with the drinks offered, the local beer was great and we were never refused our favourite cocktails, mine gin and tonic and my husband's margaritas or roatan ice tea.
As far as the snacks go i can say that it was hit and miss, the staff was walking around the beach serving them so if you happened to be in the water or away you were out of luck.
Also the times were random, some days in the morning others in the afternoon.
I would prefer to see the snacks in the main restaurant, available morning and afternoon and ready for anyone to walk in and get some.
Even though Sunwing does not tell you about your allowance for a-la-cart, if you're staying a week you are entitled to two.
The first one was set up on one of the tables outside, everything was great except that the lighting was too low so we could not read the menu. We had to use our phone's flashlight.
The second a-la-cart, in the glass enclosed part, was quite a disaster. The waitress didn't seem to understand what we are ordering, if you go make sure you point out your choices on the menu. We ordered chicken soup and two kinds of steaks.
After waiting 45 minutes there was still no sign of the soup, and all of a sudden i am presented with a plate of pasta and chicken. I explained that we ordered the chicken soup, so i expected to see that next, instead we got the steaks. After we finished the main course the waitress brought over the soup!!!!!!!!! When i told her that i already had the main course and i don't want soup now she was very surprised and replied "You don't want it?" We were never asked if we would like some dessert either so we just left. Nobody ever apologized for the whole experience.
Something needs to be said about the Sunwing rep, we attended the briefing and while it was informative and told some useful things, including the fact that we should definitely get some Honduras rum and coffee, she failed to mention that there is no duty free at the airport!!!!!! so you should get that stuff from the stores in town.
On a positive note, we wanted to take a tour of the island so we asked her to get us a cab, which she did but based on other people's experience seems she overcharged us at $100 for about 5 hours.
The driver though was great, he stopped everywhere we asked him to and took us all around the island. I doubt it he got even half of the fee we paid so we tipped him generously at the end.

The Dive Shop was absolutely great. From the owner to all the guides to the boat captain and the two cute dogs, it was awesome. Excellent service, very friendly and helpful.
All i can say is that when we go back even if we don't stay in the same resort we will definitely dive with Mayan Divers.

Upon departure we were told that the suitcases will leave in a different bus and half hour before us.
That is absolutely unacceptable. In this days when security is so high i do not want to be separated from my luggage. What are you supposed to say at the airport when you are asked if you left your luggage unattended?
Further more, once we retrieved them at the airport one of the suitcases looked like it was dropped, was covered in scratches and embedded mud and was badly bashed in.
This practice has to stop. People need to be in possession of their luggage at all times so they can truly be responsible for the contents of their luggage.
To add assault to injury, they make you go at the airport 3 hours ahead. There are only two gates, and the terminal is barely big enough to accommodate perhaps 200 people.
So we ended up sitting around for 2.5 hours.
The check in was quick but they do not have printed tags for your suitcases, they still have the paper handwritten ones with a string. Somehow they managed to write the same number on both tags which caused some problems later on.
While we were sitting in the airport the sunwing rep came around asking who has a black suitcase with purple. We have a black suitcase with blue and Mickey Mouse on it, so didn't think anything of it. Soon a staff member comes around saying something and getting everyone to form a line, but we could not hear first because she was not loud enough and second of all who could hear anything over the hammering and heavy drilling going on behind us?
Turned out they called one of our security so when i went to ask her why she was calling that number she told me to go sit because she's getting confused!!!!!!!!!!
When the gates opened sure enough one of our Mickey Mouse suitcase is on the tarmac.
They took me in a crammed in room full of 5 people, along the tarmac, and i was told someone put the wrong number on the suitcase and they need to do a random check!!!!!!!!
So i stood there while they rummaged through my suitcase looking for God knows what.
I have to admit that i had my doubts that the suitcase will make it to the plane but it did. When we retrieved them at Pearson we noticed both tags had #32 on them instead of #32 and #34.

As for the sand flies i'm not sure what works any more, we had coconut oil, we had Off, and at the end i came home covered in bites and my husband only got a couple.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mayan Princess Beach & Dive Resort

Address: West Bay Beach, West Bay, Honduras
Phone Number:
Location: Honduras > Bay Islands > Roatan > West Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in West Bay
#6 Family Hotel in West Bay
#6 On the Beach Hotel in West Bay
#8 Romantic Hotel in West Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Mayan Princess Beach & Dive Resort 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
An elegant Roatan resort on the island's best beach, Mayan Princess Beach Resort features waterfront hotel accommodations and service. Just steps from your luxurious condo, a white sand beach leads to sparkling turquoise waters, perfect for scuba diving Roatan's spectacular undersea gardens. Nominated for Honduras' Leading Hotel Award in 2007-2010, this Roatan beach resort offers a variety of vacation activities, first-class amenities, and beachfront restaurant. Welcome to paradise and comfortable relaxation in a tropical oasis. ... more   less 
Reservation Options:
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Also Known As:
Mayan Princess Beach Hotel West Bay
Hotel Mayan Princess Beach
Mayan Princess Beach & Dive Resort Roatan, Bay Islands, Honduras

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