My husband and I stayed at Bananarama for one night in January 2013. We had spent the days prior in La Ceiba on the mainland and wanted a simple place to stay before we caught our flight back to the States.
The hotel property is pretty and well-maintained. Each room has a patio and hammock, which is great for relaxing after a rough ferry ride!
However, West Bay was anything but relaxing. The beach itself is a very narrow, busy strip of beach full of hotels, lined with lounge chairs full of Canadians watching hockey on their phones or dancing in a cha-cha line (I am not kidding, avoid Henry Morgan like the plague!), and chachka sellers. Fortunately the beach in front of Bananarama is a bit more subdued. Only a few chairs and a nice beach bar (with a guard so the chachka sellers dont bother you !). The water is gorgeous, but it is filled with dive boats coming and going from their half-day trips.
We ate dinner, breakfast and then lunch at the hotel bar. The atmosphere was fun, with live music and good drinks. The service was awful. The waitress walked by us 3 times before finally allowing us to waive her down to place our order. Once we ordered, the food came out fast and hot (thankfully!).
Breakfast was the same. We arrived right when the restuarant opened and were the second ones to be seated, but it took almost 25 minutes to be recongized by the waitress. Once we ordered, the food again came out fast and hot.
Lunch was another pain. We had an afternoon flight, so we returned from the beach to grab a quick lunch and meet our shuttle. When we went to the pizza stand on the property, they told us that they were out of slices and it would be 40 minutes if we ordered a whole pie. In the meantime, the pizza stand fed half the staff. We ended up eating at the airport...
Finally, we grab our bags and headed to the office to meet our shuttle driver (arranged through the hotel). We waited, and waited and waited...almost an hour later and the shuttle driver never showed. Luckily, another couple arrived in a taxi and we were able to grab it ! We arrived at the airport late and had to rush to board...not the way we wanted to end our trip!
I should have done more due diligence as West Bay is a 30-40 minute drive from the airport, and defneitely not our scene, next time we will stay in Sandy Bay.
My husband and I stayed at Bananarama for one night in January 2013. We had spent the days prior in...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I am really happy you enjoyed our location, cabanas and staff.
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I can understand your frustrations here as it sounds like you arrived on Sunday and left on Monday.
Sunday is the busiest day of the week with locals and tourists alike flocking to the beach. The citizens here in Honduras work 6, 8 hour shifts and customarily recieve Sunday's off which is considered a family day and during busy season it often occurs at the beach. I appologize if it took a bit to get the waiters attention, but I am happy to hear you recieved your food quickly, enjoyed the entertainment and atmosphere we provided.
Monday offer 2 for 1 pizza's and the wait can extend up to the one hour mark. I would suggest to all guests who are coming to get pizza on monday to come early or eat late to avoid the peak hours. We have figured out how to make pizza's faster in this year since we opened the shop but putting out 80 to 100 pizzas in an hour in an adobe oven requires skill, preparation and patience for everyone involved to get the same quality pizza we offer on any other day:)
Breakfast is served from 745 to 930. If you show up at 715 you can expect to wait 30 minutes. Coffee and cold cereal are available starting at 7am so this can be confusing to some guests especially if you stayed only one night. To future guests if you are in a hurry in the AM and let the night staff know the night before we can make arrangements for you to have a breakfast ready in your room... it wont be hot, but it can be done and you can catch a 7 am ferry or flight :)
Also I can not comment on the airport shuttle as I was not informed of the situation. I can say that we do have issues on the expectation that the shuttle leaves every hour or every half hour to the airport/ferry. Transportation is arranged through a third party which we have recently had issues with and it is best to give them 24 hours notice for your departure. In May 2013 we will be changing this and it should improve our shuttle quality.
Thank you for your comments and I am happy you enjoyed your stay. The timing is unfortunate and please contact me personally when you return for an additional discount on your room.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.