My husband and I travelled there for the week of Feb 21-28/13. The resort/hotel is not a 4-star-far cry from that destinction-SunWing's online profile should be updated to the correct information and amenities that are actually available. The resort does not have 5 restaurants, a spa, or a shop. The resort has one kitchen which supplies the different locations that you can get food--all at an additional cost $. They have a buffet-yes that is where you get to eat every single disgusting meal--breakie 0700-0900, lunch 1200-0200, dinner 1900-2100 only. You can have one a la carte meal but if you want to have the lobster at the Aqua Lounge bring $(even though they say it is included-lol) Oh and the a la carte areas are only available at 1900-2100hrs, make a reservation-if you want anything to eat outside of the buffet hours-bring $ and you can eat at the Cayuco Bar at the beach-oh yeah did I mention we had booked/payed for the all inclusive package?????!! There is no longer a Buffalo Steak House and if you are a wine drinker at your meal you are limited to two glasses???? what, I thought this was all inclusive. The people who work there are for the most part very friendly but they are held to what the general Manager deems fit. The rooms are clean but do lack the suitcase holder, no alarm clock /radio, no hairdryer, and they have no peep hole or security chain-makes it hard to check who is knocking at your door securely. The online SunWing profile also mentions that there is daily activties at the resort-nope-none. In the lobby of the hotel I picked up a small magazine, which lists the Paradise Oceanic that patrons would be able to partake of the La Mouette -French Fine dining, Angelos's Gelateria, and the Buffalo Steak House dated December 2012-May 2013-none of these areas exist.
In the mini-fridge you recieve two bottles of water and are expected to re-fill the bottle the whole week long--I mentioned to the General manager that this not acceptable for more than one day, as the sun and the re-filling of bottles generates more bacteria-he told me to wash it out? with what I didn't bring dish soap and you are not to use the tap water? so he was not very helpful.
So for the amount of $ to stay here you can stay at a better established resort elsewhere and feel that you actually get your money's worth.
The snorkelling is ok off the beach area, and the scuba diving is ok--but some of the reef is dying off.
We have travelled all over the world and this experience was worst vacation area we have attended-and to top it off we have been ill for 13 days after coming back home--the vacation that keeps on giving....
- Official Description (provided by the hotel):
- Paradise Oceanic Hotel: Sandy white beaches; relaxing on sun-loungers under cooling parasols, served by Cayuco Beach Bar & Restaurant. Inviting, cobalt Caribbean; gentle sea breezes, tropical gardens. Plunge pool; sipping chilled Champagne at The View, Roatan’s only rooftop bar, overlooking the glorious West Bay Beach. Refreshing Mojitos; seafood platters, fine dining. Snorkelling and scuba-diving right from the beach. Doing nothing at all: Your Freedom to Choose at the Hidden Jewel of the Caribbean! ... more less
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- Also Known As:
- Paradise Oceanic Hotel Roatan, Bay Islands, Honduras