My husband and I travelled to Roatan with the sole purpose of getting our certification and checking out the world class reefs that everyone had raved about. We were not disappointed!!
The DMs were amazing, incredibly helpful and made sure we knew our stuff and had some awesome dives! While I wouldn't stay at HM in the future, I would 100% recommend TGI to anyone diving in West Bay!

We dove with TGI Feb 13th to the 20th and the divemasters Lindey and Ruben were excellent. They encouraged everyone to dive slowly so that we could really take our time and see some of the things that could have been missed if the dive was was rushed. The reef is incredible and in excellent condition. The dive sites that they took us to were beautiful and had so many different types of coral, varieties of fish, lobsters crabs, morays, turtles and grouper. We sat down with Ruben one afternoon for about an hour and he has some excellent diving stories to tell and some great pictures to share. Unfortunately TGI doesn't maintain their gear and we ended up with 4 faulty pieces of equipment in the first day and a half. We had pre-booked through Sunwing so we couldn't just bail and go to another dive shop so once we found good gear we made sure we kept it and used it for the rest of the week. We returned each faulty piece and reported the problem and it would show up on the dive boat again the next day with another diver having the exact same problem. We told Oliver, the manager about it and he said that we must have had "the bad luck" and wasn't too concerned. We have most of our own equipment and only rent BCD's and Regulators. Because of this trip we are now going to buy BCD's and Regs so we don't experience this again. I'd recommend diving with Lindey and Ruben but only if you're bringing you own equipment. We are planning to go back to Roatan again in December because the diving was truly incredible.

We stayed at Infinity Bay and used the onsite dive shop which is through TGI Diving. They were outstanding. The convenience, logistics, communications, options and process were easy. The boat was clean and maintained. The equipment all still pretty new, a few months old. The team members were well versed and ready to assist. Torri however was the divemaster who made my experience beyond fabulous. Torri demonstrated her dive master skills, customer service, and experience of the ocean in every moment of the process. My intent was to complete 2 dives while in Roatan just because you can snorkel incredible coral on the reef from the beach, however with Torri as the dive master I went 5 times. This is well worth it. I moved from Infinity for the 2nd part of my stay but continued to travel back to this dive group.

I was diving with a large group and got to dive with TDI several divemasters over the course of the week. I found them all fun, experienced and professional. Lindey was the best, he even volunteered to guide a shore night dive after hours!!!

Not so much with the boat crew and the shop staff. There were no tools on the boat. I needed to replace an o-ring in my reg. I had the o-ring, but didn't bring the tools expecting them to be on the boat. No luck on the boat. In the shop two people couldn't loan me a wrench, I had to wait for the manager.

The crew barely helped in gearing up and never in bringing gear on the boat, even though it required wading through the water to get to the boat (swimming in my case as I am short). They served fruit on the boat the first day, bur never again.

I dove with worse, less professional operations. But I also dove with better ones. As said before, the divemasters were SUPER, though.