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“Great place for a meal at a relaxed pace.” 4 of 5 stars
Review of Thirsty Turtle Bar and Grill

Thirsty Turtle Bar and Grill
West Bay Beach | Bananarama Beach and Dive Resort, West Bay, Honduras
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Ranked #10 of 19 Restaurants in West Bay
Price range: $5 - $15
Cuisines: Caribbean
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Restaurant details
Good for: Families with children, Bar scene, Large groups, Local cuisine, Dining on a budget
Dining options: Breakfast/Brunch, Lunch, Dinner, Takeout, Delivery, Late Night, Dessert
Philadelphia, Pennsylvania
Senior Contributor
36 reviews 36 reviews
16 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
“Great place for a meal at a relaxed pace.”
4 of 5 stars Reviewed March 24, 2014

We ate lunch and dinner here several times during a recent trip. The food was always very good and the servers were very friendly. The only down side was that they seemed to be understaffed when we were there so it always seemed to take quite a while to get the attention of a server to place our order and then if we needed anything during the course of a meal (more drinks, ketchup, etc.), we had to walk up to the area near the bar where servers enter their orders to request it because the servers didn't have time to come back and check on our table. Similarly, we had to track down the server and request the check at the end of every meal. There were two times when we waited for over 20 minutes for someone to take our order before giving up and walking up the beach to eat elsewhere. Both times, I am sure the food at the Thirsty Turtle would have been as tasty and probably cost less than where we ended up, but we were too hungry to keep waiting for the overwhelmed waiter to get around to our table. I would definitely recommend this place, but it is probably best to go there when you are comfortable waiting a while for the great food you will get.

Visited March 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bananarama03, Owner at Thirsty Turtle Bar and Grill, responded to this review, March 25, 2014
Matthew,

A portion of our staff ended up sick for about a week during March...I am sorry if you were victim to us being short staffed during this time period. We usually have plenty of staff and very little problems. Unfortunately many of our guests during this time of the year are coming out of the cold and they bring the flu down with them... it effects our staff a bit worse than the common cold and we are pretty strict in regards to letting sick staff work.

Please let me know if you have any future problems. Are food is incredibly competitive and we are very happy you enjoyed your meals you did eat with us.
Sincerely,
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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499 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Columbus, Ohio
Senior Contributor
47 reviews 47 reviews
26 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
“Great location,live music but not so great food”
4 of 5 stars Reviewed March 23, 2014

We stayed at the resort next to it-bananarama. This restaurant is right on west bay beach ...awesome location.faces the beaches....perfect place to spend your day and soak the sun.The service was slow.... The food was not so great. The night special-garlic shrimp was bland and not so god. I had to take it home and spice it up the next day for dinner.the night ambience is good. Live music and karaoke night on some nights. I would recommend trying out other restaurants on the beach but this. But do try their pizza. I think that was the best in their menu.

  • Visited March 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bananarama03, Owner at Thirsty Turtle Bar and Grill, responded to this review, March 25, 2014
Palpande,

Thank you for joining us and we are really happy you enjoyed the pizza. If at any time your food does not meet your expectations please let us know and we are happy to accommodate you in any way possible. Thank you again for your recommendation and we look forward to having you join us again.

Sincerely,
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, CA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Best Service, Food and View”
5 of 5 stars Reviewed March 23, 2014

We come to Roatan at least once a year. We love the Bananarama Dive Shop and always eat at the Thirsty Turtle Bar and Grill when we visit. This trip we had Adolfo as our waiter, he was efficient, friendly and checked with us several times to see if everything was good. It was a Thursday night, things were calm and the view is incredible.

  • Visited March 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bananarama03, Owner at Thirsty Turtle Bar and Grill, responded to this review, March 25, 2014
Adolfo never ceases to amaze me. He has actually worked more positions in our resort than any other employee we have. He is very efficient and knows a ton of Bananarama history:) Thursday nights are a great time to visit as things are steady, but not crazy... We are really happy to hear you enjoyed our food, service and atmosphere. Thank you for joining us for the night and we hope to see you again soon.

Sincerely,
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, Canada
1 review
“Fabulous staff, service and food”
5 of 5 stars Reviewed March 23, 2014

Recently returned from yet again an amazing stay at Banarama Dive Resort in Roatan. One of the biggest things that keeps me coming back is the staff. Carolina and the rest of the staff treated us like family!! Food is always delicious and quickly served and the view just cannot be beat! Highly recommended.. be sure to say hi to Carolina!

  • Visited March 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bananarama03, Owner at Thirsty Turtle Bar and Grill, responded to this review, March 25, 2014
I will let Carolina know you said hello. Thank you for mentioning her by name. She is a great member of our staff and goes out of her way to take care of guests. Our staff does their very best to make sure each guest has a great experience here at our restaurant. We appreciate your recommendation, feedback and look forward to seeing you again soon.
Sincerely,
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belton, Missouri, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Thirsty turtle restaurant review”
3 of 5 stars Reviewed March 22, 2014

Very slow service. Waited 20 minutes for lunch service. Servers didn't seem anxious to work. Left for another restaurant. They weren't busy. Takes at least 25 minutes every morning for a fruit plate. Hotel staff is warm and welcoming. Five shop rocks!

    • 4 of 5 stars Value
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bananarama03, Owner at Thirsty Turtle Bar and Grill, responded to this review, March 25, 2014
Kim,

Thank you for sharing your thoughts, experience and feedback with us. 20 minutes or less is reasonable for lunch for us depending upon what you order. Most of our menu is made from scratch here on the property... we bake all our bread including our buns, toss our own tortillas, bread our own onion rings, make our own shrimp batter, make our burger patties, etc... We can speed up the service by ordering it straight out of the box, but we really prefer for each order to be done as fresh as possible.

Morning breakfast can be tricky if you get there prior to our service time... most of our complaints actually come from guests showing up earlier than we start 745 for divers and 800 for all guests....

We do greatly appreciate your recommendation and thank you for your patronage. Please let us know if you are ever in a hurry and we will be happy to accommodate you or let you know the limitations of our service times.
Sincerely,
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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