We have ate at the restaurant approximately 6 times now sometimes just the two of us, sometimes with friends and although we can never fault the food or the friendliness of the "younger" members of staff once again the place has been let down by unacceptable service considering the price you pay. We were a table of 6 plus a child and whilst in the restaurant there were approx 5 other tables, so not busy for a Monday. The kitchen staff kindly catered for the little one which was appreciated. We sat all night with a table full of empty glasses, empty bread basket and although we asked for our main course to be delayed after starters so we could sort the baby out, this message must never made it to the kitchen as the main courses arrived whilst two of our party were absent. For a lovely location set in supurb grounds this is definately the place, for good quality food cooked to your taste, this place is worth a try. What really lets such a lovely place down from my experience is the level of service offered in the restuarant for the price you pay. Would I recommend yes I would with a "but" dont expect to much from the service.
- Also Known As:
- Best Western Sedgefield
- Best Western Durham
- Sedgefield Best Western
- BEST WESTERN PLUS Hardwick Hall Hotel Sedgefield, County Durham
- Official Description (provided by the hotel):
- Easy to find and hard to leave! Just off the A1(M) yet nestling in the beautiful County Durham countryside and surrounded by the magnificent Hardwick Country Park , a warm welcome always awaits visitors to Hardwick Hall Hotel. Exceptional standards in comfort and service are to be enjoyed at traditional North East value-for-money prices. With 51 individually decorated spacious luxury bedrooms, conference, wedding and banqueting suites, the provision of free WIFI, meetings rooms and the SUPERB Rib Room Steakhouse & Grill as well as other enticing dining options, Hardwick Hall Hotel is an excellent choice. So whether your visit is for business or pleasure, you might sense that parties and good living will always be part of Hardwick Hall Hotel. Home of the North East's premier corporate events: The Lobster Festival and The Oyster Festival. ... more less
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