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“Day visit quite expensive” 3 of 5 stars
Review of Icehotel

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Icehotel
3.0 of 5 Hotel   |   Marknadsvagen 63, Jukkasjarvi 981 91, Sweden   |  
Hotel amenities
Ranked #1 of 1 hotels in Jukkasjarvi
Brighton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
24 helpful votes 24 helpful votes
“Day visit quite expensive”
3 of 5 stars Reviewed February 12, 2013

We caught the bus from Kiruna instead of prebooking a tour which was excellent value and you can pay by credit card on the bus. We didn't realise that the entry fee to look around was about £33 each!! I couldn't see that on the website. But as we were there now we paid and went to look around.

The art rooms are amazing to look at and we spent some time in each taking photos. The other rooms were a bit samey after a while. There is a great viewing platform out across the wilderness which must have been great to see the aurora from. The church was a little disappointing after the art rooms and there is a small gallery type room showing how it's made which was a bit pointless. We didn't drink in the ice bar as the prices seemed extortionate after the entry price but went to the bar next to reception for a warming drink and lunch. We ordered smoked reindeer ciabatta (which was cold and mixed with lots of mayonaise unfortunately) but I did have a lovely cocktail made with hot apple juice and cognac. We couldn't see the ice restaurant on the map (where we originally wanted to have lunch). We felt we had seen it all in 1.5 hours, we were quite cold (it was -30) and I had slipped over on the path on my way in (something I saw a few people do) so we headed back to Kiruna on the bus. Very expensive but worth seeing. Probably different if you stay the night.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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Berkshire
Top Contributor
54 reviews 54 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 11, 2013

We spent one night in an art suite at the Icehotel. The art suites have a private cubicle for each suite in the warm reception which gives you a private area for your clothes etc. great that we could unpack what we needed and leave clothes hung up in a secure place.

We were in Bedtime Story suite which seemed very different from most of the others. Very cosy even at -5c! We slept very well and had to be woken at 8 am.

Unfortunately is was cloudy that night but we saw the NL on other nights.

Room Tip: Go for an art suite or Northern Lights Suite
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 11, 2013

We went to the Ice Hotel in Jukkasjarvi for our honeymoon, a bit of an unusual (and expensive!) destination but it was worth every penny. The hotel itself is beautiful. You can walk around it like a museum during the day and enjoy the 'Art Suites' so there's no need to pay out extra to sleep in one if you don't want to. I couldn't believe the detail and beauty of the rooms. The staff were incredibly friendly and helpful with impeccable English and a lot of knowledge. Our guided snowmobile tour was fantastic - David (I think that was his name!) was so full of facts and stories about his travels and the Arctic, truly amazing.

We stayed in an Ice Room for our first night which was certainly an experience. Make sure you go to the little talk about 'how to survive a night in the ice room' - they will tell you everything you need to know. You just need to wear thermals, socks and a hat and you store your luggage and everything else in the Dressing Room which is very nice and the lockers were big enough for two large suitcases and two rucksacks. I slept fairly well considering - I certainly wasn't cold as the sleeping bag was very effective. The only thing I was not prepared for was that the showers were communal and the changing room was open, although female only, so that was a surprise! The warm rooms are luxurious and very warm with plenty of tea and coffee and a lovely shower. We only went to the Ice Hotel Restaurant which was really quite amazing; we had the rather expensive 6 course set menu, as it was such a special occasion, and it was worth every penny; dishes were clearly prepared with a great deal of skill and care and gave a real flavour of the region. Budget carefully though: dinner there every night could get a bit expensive. We got food from the local shop other nights which was fine.

Breakfasts were very good - everything you could possibly want was out there to choose from and the buffet lunch was also well-stocked and delicious.

We saw the Northern Lights on our first night, but sadly not again after that. It was truly a once in a lifetime experience and I would recommend the Ice Hotel to anyone and everyone. Just buy the right thermals and you'll be fine. The Ice Hotel lend out snowsuits, mittens, hats, balaclavas and big boots whenever you need them. THe Ice Bar was fantastic as well although, again, needs to be budgeted for as a drink is about £10-11 a time!

Save up and go for it - amazing.

Room Tip: - You can look around the hotel in the day time, so if you don't want to pay to sleep in an Art...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Essex
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 10, 2013

It's tricky to write a review for this because there really isn't anything else like it, either in character or price.

I'll address the cost first - It's expensive. work out if you can afford it first, then factor in the cost for the food and drinks as well as a couple of excursions as this isn't somewhere that you can easily go to on a budget. you have to remember that you're paying for a unique experience and environment and not 5* luxury. Once you have got over this the rest of the trip is amazing.

The ice hotel itself is an art exhibition during the day and only becomes a hotel after 6pm so if you're staying in a cold room you can't get to your room until after that. You will have a locker in a communal area called the dressing room if you're in a snow or ice room, with a small individual changing room if you have booked an art suite. There are separate mens/womens changing/shower/toilet/sauna areas on top of this for all residents.

The hotel will provide you with a warm over suit, boots and balaclava if you haven't got them. You will need to bring you're own hat & gloves and you will need them.

The night we stayed it was -31C outside and a constant -5C inside so it seemed quite warm in there. You have the option of a single or double sleeping bag, we took the double and slept well in socks, thermal base layer and hat. If you have a partner who is more restless you might be better off with the single bags, you also have to option of zipping them right up round your head so just your face sticks out. As others have pointed out the toilets are in the warm block, so if you do need to go in the middle of the night it's a bit of a walk in the cold!

Once you have looked around the ice hotel there's not much else to do in the area which is why you need to either sit in the warm reception area (they do have free wi-fi for residents) or go out on one of the many excursions that are offered. We went on a horseback moose safari that we booked through the ice hotel. It was with these guys www.ofelas.se and was a fairly simple pony trek so no need to worry if you're not used to horses like me. The lunch was simple but tasty and there was plenty of it to warm you up after the riding.

The food in the restaurant is very good, they had copies of menus for both of the restaurants at the reception. We never made it to the Old Homestead as the menu was more limited and because we didn't book a table until we got there the times were limited.

Breakfast is a very comprehensive buffet, my recommendation if you're in a cold room is to ask them to wake you up early - this way you'll avoid the rush for the showers, dressing room and breakfast

Go on the tour where they tell you how they construct the ice hotel and also don't miss the 'how to survive the night' presentation for all the hints and tips of sleeping in the hotel.

Warm rooms are simple but comfortable with all the amenities of a 'normal' hotel and it is most importantly warm.

It's an amazing experience and very few people get to do this. If you're lucky you'll also get a show of the northern lights, we saw them briefly and they are worth the visit just on their own. There are many people who have written guides on how to photograph the northern lights who are far more knowledgeable than I am but the two key things that I would recommend are 1. Bring a tripod if you want good photos and 2. Going from outside the hotel at -20C to inside at -5C will cause condensation to form on the camera. Put it back in the case before you come in.

This is a fantastic and unforgettable experience.

Room Tip: Paying extra for the Art Suites gets you a small changing room as well rather than a locker as well...
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 10, 2013

Hotel very clinical and not very personable. Great experience though staff generally friendly. Unfortunately my husband was ill during our stay. We were left to sit in reception for 6 hours until a room was available. Not one member of staff came to ask us if we were ok. very disappointing as it was a fabulous part of the world to go and see. If everything goes well great place but if something goes wrong can be a miserable experience.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 10, 2013

We spent 2 nights one in a warm room one in an ice room. The warm rooms were comfortable and we loved the heated floors. Food in the restaurant was excellent. Over our travels we saw 3 versions of ice hotels and this was the best by a mile. The art rooms were spectacular and they clearly had worked out how to do the ice rooms.

We had fun in the ice carving class and saw a new talent in our son. We spent the second night in an ice room not the best nights sleep but that was because we did not find the light switch under the mattress so slept with the lights on.

Ice bar was lots of fun

Room Tip: If I had a choice I would have gone with an art room
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 10, 2013

Icehotel is a once in a lifetime experience. It's worth doing once, but I would only do it once..
The Icehotel is a busy place with most people only staying a single night in the "cold" Icehotel.
We were warmly greeted and given all the instructions we needed to "enjoy" our evening in minus 5 degrees. The sleeping bags were very very warm. I wore thermals, a fleece, inners from my ski gloves, ski socks and beanie ..... I was very warm and I ended up shedding my fleece and gloves. The toughest bit was running in our "sleeping gear" plus arctic boots from the warm, out across the courtyard (minus 10 degrees), and into the room. Our daytime activities included a highly recommended dog sledding adventure up the river and through the woods and a nighttime skidoo chasing the aurora, which we didn't see but the adventure was alot of fun.

Room Tip: One close to reception so you don't have to haul your luggage too far over the snow and ice
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Icehotel

Address: Marknadsvagen 63, Jukkasjarvi 981 91, Sweden
Location: Sweden > Norrbotten County > Jukkasjarvi
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #1 of 1 hotels in Jukkasjarvi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Icehotel 3*
Reservation Options:
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Also Known As:
Icehotel Hotel Jukkasjarvi
Icehotel Sweden/Jukkasjarvi
Ice Hotel Sweden

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