It's a difficult review to write for this hotel. It has some bad points but then it has alot of good points.
On arrival it was late, all the restaurants were closed. Reception had a few sandwiches and bottles of water though so it wasn't too bad. Although there was nothing for vegies, unless they like ham...
Check in was swift and within 10 minutes we were in the room and ready to hit the lobby bar for the final hour.
The selection of food was very good. It was a different choice everyday. Although we only stopped a week and I'm sure the food would repeat the week after there was still a big enough selection each day not to have the same thing over the 2 weeks.
Waiters were very efficient, dishes were cleared away very quickly.
There was some room for improvement on the bar staff. Most were helpful but some made a point of not understanding what you ordered. Even when you point at a menu and smile. Overall though it was a good service with plenty of drinks choice.
The reception staff were pleasant if not very usefull. They were very laid back and slow at dealing with queries.
The first room we had was above the bar and too noisey at night. Despite several complaints to the reception and duty manager it took just over 24 hours for them to resolve it and find another room. They refused to even consider a move until the following morning. Once resolved though they made sure the new room was ready and cleaned asap.
English people are also a minority in this hotel. If you don't like being the only brit abroad then this may not be the place for you.
Overall though it was a great holiday and a good hotel. Clean, tidy and a nice beach. Although there were a few bad points it was still a great place to go and I would highly recomend a stay here. There isn't much by way of trips so take some books and relax by the pool.
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- Also Known As:
- Duni Royal Marina Beach Hotel Dyuni
- Duni Royal Marina Beach Dyuni
- Duni Royal Marina Beach Bulgaria/Dyuni