No reply to registered letter of complaint that I sent to manager in March. We stayed here in January 2013. Due to 4 star rating we expected a good night's sleep. We had room 418 at end of a corridor and room was pleasant enough. But the slamming type noise of doors (due to heavy card opening system attached to the doors) until the early hours, plus the very noisy air con coming on every 20 mins in our room made sleep impossible. We had planned to rise at 4 am to go to the airport but decided to go down to our car in the garage at 3am and bliss, cool fresher air and silence. We arrived at our holiday destination extremely tired due to lack of sleep. We are in our sixties and it's the first time I have written a letter of complaint.
- Official Description (provided by the hotel):
- This design hotel offers a free shuttle to Barcelona's El Prat Airport, located 4 km away. It offers a sauna, gym, indoor pool and rooms with free Wi-Fi and satellite TV. The stylish, air-conditioned rooms at Hotel Ciutat del Prat feature modern decor and a flat-screen TV. There are free non-alcoholic drinks in the minibar. The hotel's classic-style Sinfonia Restaurant offers fresh Mediterranean food. There is also a cafe-bar where you can get a snack or a drink. Barcelona's Fira Congress Centre is 8 km away from the Ciutat del Prat. El Prat de Llobregat Train Station is just 12 minutes' walk from the hotel, connecting you with central Barcelona in under 20 minutes. ... more less
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- Also Known As:
- Salles Ciutat Del Prat Barcelona
- Salles Hotel Ciutat Del Prat Province Of Barcelona, Spain