Stayed in this hotel for a conference and to be honest, I was little disappointed. The exterior of the hotel looks impressive and it's set in lovely grounds, but the interior needs updating. The floorboards were creaky, many of the corridors could do with a lick of paint and the carpets were quite worn in places. Obviously it's an old building so it lends itself to a more traditional style of decor, but a lick of paint and new carpets would not detract from the atmosphere if the style was appropriate.
I was staying in the conference centre, which is more modern. But the room was tiny! It was a double room for single occupancy and I had trouble moving around it alone. It would be unbearable if two people were sharing it. And it was freezing! There were no extra blankets provided, so I had to resort to using the bathroom towels and my coat as in lieu of blankets just to get warm enough to sleep.
The hotel is comprised of several buildings - the main, old building, a conference centre and some additional rooms in a separate news building. This is fine, except that there is very little outside lighting, so if you are moving between the buildings at night as I had to do, you risk getting lost or stumbling on the cobblestones at night,
On the plus side, the staff were lovely, the service was prompt and the food was good. The wine however, was terrible.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Over the last five years DeVere have invested over 4 million pounds into refurbishing our venue, this is constantly ongoing including painting every week. With such a large venue our decorations continue all of the time.
I am sorry that you were cold and suprised that we did not offer a blanket to keep you warm.
I am pleased to hear that you enjoyed the food although you were disappointed by the wine, the wine is selected by our group Food and Beverage team especially for DeVere and it does change on regular basis, so perhaps next time you will have a different selection.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.