Having literally just got back from the Sacallis I can say that the harshly negative reviews are unfair; however the glowing reviews certainly don’t reflect the hotel I stayed in. Like the proverbial curate’s egg, this hotel is indeed “good in parts”. The problem is that it is not so good in others.
The location is great, right on the beach and with a pool. It is near several good restaurants and the Oasis supermarket run by the wonderful Popi. However it is also located a good 25 minute walk from the harbour area where most of the restaurants are. If you are elderly or have walking difficulties this could be a problem; for the rest of us it’s fine other than in the heat of the day.
The family and all the staff are helpful, friendly and very hard working. Even their dog, Aragon, is keen to be your friend although personally I fell in love with his pal Filimou, a setter cross from the windsurfing station nearby.
When we arrived, we had a problem with the shower and although they told us how to get it working successfully, on the second day the whole showerhead and tap attachment had been unexpectedly replaced with a brand new one.
The food in the beach restaurant (we didn’t try the Asian one) is very good, although it is more expensive than some comparable restaurants nearby.
Now for the bad points:
I have no problem with repetition or with Continental breakfast and I am certainly not someone who seeks out an English breakfast at home, much less when on holiday. However, the breakfast is pretty dire to say the least (and this was the opinion of every other guest I spoke to). The coffee is, quite simply, dreadful (I have only once had worse coffee at a hotel and that was surprisingly, in Italy.), the “juice” is weak and not very nice. The “ham” is Spam and the cheese not great either. The bread is only French sticks. What makes it seem particularly bad is that the food you pay for, at the restaurant, is very good, so why isn’t the breakfast? Like several others we went out for breakfast, adding around €15 a day to our costs. The breakfast needs better coffee, an urn of hot water so people could have tea, better juice, a toaster, two types of bread. I have stayed at many Greek hotels that offer scrambled eggs as well, that would add a lot to the selection here.
The rooms are small – we had 110 but it does have a good size balcony. I appreciate we only sleep in these rooms but there wasn’t much room for our stuff, especially if one of you is untidy!
The bathroom was average Greek and not that small but there was no plug in the basin and again I was told that was the case in some of the other rooms. The water was cold in the mornings (up to 11.00am) due to it being solar heated. It is however possible to produce warm water by the use of an emersion heater and I feel this is something that should be done. I don’t expect to get up early on holiday but I do expect to at least have a wash in more than slightly lukewarm water when I do get up, especially if that is after 10.00am! In the evenings there was no problem with plenty of hot water.
With regard to other criticisms already made, it is common in about 90% of three star hotels in Greece to charge for air con; I’ve occasionally had to pay for a safe; however I have never had to pay for a fridge – hotels either provide them or they don’t. The fridge we had looked as if it needed a damned good clean and frankly it was hard to tell if it was working or not in view of the fact that every time we left the room we had to take the key card which turned off the electricity. It’s also become the norm over the last number of years to charge for sunbeds on the beach (all beaches in Greece are public) but hotels usually provide free sunbeds for their own guests.
I don’t want to sound too harsh but feel a realistic review of the Sacallis is needed. This COULD be a really super little hotel with a bit more attention to certain areas. It’s ranked as a three star and a basic three star is exactly what it is. As long as you don’t expect any more then you shouldn’t be too disappointed. I was looking for a cheap deal this year but under normal circumstances would pay a bit more and stay somewhere else.
- Official Description (provided by the hotel):
- The Sacallis Inn Beach Hotel its 100% renovated and it is located on the magnificent gulf of Kefalos opposite the island of Agios Nicolas. The warm breezes provide fantastic conditions for windsurfing and other sail sports. We also offer a pool, sun beds and umbrellas The Hotel combines excellent accommodation and service with traditional Greek Dodecanese hospitality, making your holidays unforgettable. The Sacallis Family promises you Memorable Holidays! ... more less
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- Also Known As:
- Sacallis Hotel Kefalos
- Sacallis Inn Beach Hotel Kos/Kefalos, Greece