Only popped in a for coffee and cake this morning and besides everything else the Asian girl who served my partner was intensely rude. After ordering a takeaway coffee before we left my partner ask for it to be only half filled with water. The girl made it full to the top in a large cup. When my partner asked if she could have another only half filled with water (as she likes strong coffee and thought the girl had maybe misheard her,) the girl just poured half the coffee away and gave it back scowling at us. My partner then had to ask if she could have another made only half topped up with water but full strength, not half a coffee. The girl snatched the coffee from her and threw it at the bin mumbling to herself whilst finely remaking the coffee.
My partner is an award winning barista at one of auckland's top cafes and saw this as not only insulting to her own profession but the epitome of bad customer service. Such rudeness and fuss over one simple takeaway coffee.
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