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“Cold, dirty, overpriced and unfriendly” 1 of 5 stars
Review of Bell Motor Inn

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Bell Motor Inn
3.5 of 5 Motel   |   2 Patterson Street, Preston, Darebin, Victoria 3072, Australia (Formerly Golden Chain Bell Motor Inn)   |  
Hotel amenities
Ranked #1 of 3 Hotels in Preston
1 review
1 helpful vote 1 helpful vote
“Cold, dirty, overpriced and unfriendly”
1 of 5 stars Reviewed September 28, 2011 via mobile

We travelled to Melbourne for a funeral and wanted to stay near family. Unfortunately we picked this place. The rooms were dirty and cold. We asked for an extra heater as I was up feeding a 3 month old at night and the staff member said the heating was adequate and they would not provide one. The furnishings were very outdated which would be okay if it was cheap priced but it wasn't. The spaces behind draws and beds looked like they hadn't been cleaned since the 70s. The beds were lumpy and old and the bedspread looked like it hadn't been cleaned since the 70s as well. There were signs all around the place, inside and outside warning you not to do certain things, you would be fined. So uninviting and rude, I don't recommend this place at all. One particular staff member was just horrible. Stay across the road at the new hotel complex if you need to stay in north melbourne. I stupidly thought that old fashioned motel hospitality might still exist.

  • Stayed July 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Bell Motor Inn, responded to this review, September 15, 2012
What can I say the place is a very clean 3 1/2 star motel?
We pride ourselves on the cleanliness of the motel.
Our heating is reverse cycle air conditioning and it takes a little while to heat the room.
Check the wotif site for guest reviews we score above the Melbourne average rating
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32 reviews from our community

Traveler rating
    13
    9
    3
    3
    4
See reviews for
7
11
5
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Top Contributor
299 reviews 299 reviews
227 hotel reviews
Reviews in 202 cities Reviews in 202 cities
311 helpful votes 311 helpful votes
3 of 5 stars Reviewed April 22, 2011

We left Phillip Island after seeing the penguins in pouring rain with the intention of visiting the art galleries in the northern suburbs of Melbourne. We had no idea where there were any motels or hotels we were driving on a wing and a prayer. We drove for miles and miles without finding anything, then just on the point of despairing we saw the sign for the Bell. It was expensive at $125 a night but what could we do. A large if old room, a basic breakfast included (cereal, defrosted bread, juice). Very friendly staff - pleasant and chatty. Nearby there was a great Thai restaurant - Buddha Thai. But why stay there when you can get an apartment in central Melbourne for less money

  • Stayed April 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed April 2, 2011

Rude, unsympathetic. I booked and PRE-PAID a room for my husband and colleagues on a business trip. The colleagues arrived by checkin time. However, my husband was delayed and arrived an hour after the last checkin time. Apparently they tried to call him, but he got no messages or missed call on his phone. There is a $50 callout fee, which my husband agreed to pay, but he was extremely put off by their rudeness and general attitude. When he commented on the tone of the conversation, they simply refused to come out and give him access to the room. Needless to say, as regular visitors to this part of Melbourne, we will never stay here again. We will not be paying for colleagues in our company to be staying there either.

Don't blow your money. Don't go here.

  • Stayed April 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Bell Motor Inn, responded to this review, September 15, 2012
This guest booked on Wotif and the check in instruction states quite clearly that there are no after hours check in after 8pm. This guest was rang 3 times to talk to him he didn’t return one call.
He arrived at approx 11:00 pm was aggressive and rude on the phone.
Basically he behaved like a bully! He was refused entry.
Then refused to move his car blocked the driveway and had an altercation with a guest
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Additional Information about Bell Motor Inn

Address: 2 Patterson Street, Preston, Darebin, Victoria 3072, Australia (Formerly Golden Chain Bell Motor Inn)
Location: Australia > Victoria > Greater Melbourne > Darebin > Preston
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Preston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bell Motor Inn 3.5*
Number of rooms: 33
Official Description (provided by the hotel):
Looking for Melbourne accommodation in a great location?At the Bell Motor Inn, you are perfectly situated to explore and experience the delights of Melbourne. Conveniently located in Preston and only 20 minutes to Melbourne’s CBD and Tullamarine Airport, 10 minutes to the Ring Road and Eastlink and close to a direct train route to the MCG, Etihad Stadium and Melbourne’s Tennis Centre, the Bell Motor Inn is ideally situated to meet the needs of both corporate and leisure travellers. The motel is located close to the Mercy, Austin, Heidelberg Repatriation and Warringal hospitals. Direct public transport to hospitals is nearby.Family owned and operated, the Bell Motor Inn offers true country charm close to the heart of the city. The motel has 33 rooms, including spa suites, which are well appointed and provide comfortable, secure and affordable accommodation.Free continental breakfast is also included.Our conference room can seat up to 50 people and provides excellent facilities for your next business meeting. Take a dip in our outdoor solar heated pool or chill out in our landscaped BBQ area – perfect for the busy executive or weary traveller.Access to the metropolitan and western ring roads is close by and tram, rail and bus networks are only a short walk away. ... more   less 
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Also Known As:
Bell Motor Inn Preston, Greater Melbourne

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