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“Was okay, but....” 3 of 5 stars
Review of Quest on Dorcas

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Quest on Dorcas
4.5 of 5 Hotel   |   8 Dorcas Street, South Melbourne, Port Phillip, Victoria 3205, Australia   |  
Hotel amenities
Ranked #1 of 2 Hotels in South Melbourne
ACT
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
“Was okay, but....”
3 of 5 stars Reviewed August 19, 2012

Well, it was a good stay with the family. The downsides did include staying while they were upgrading the electricity in the building, so imagine our surprise to have power cut off to the room when we woke up in the morning. While it was nice to have them let us know it would happen (on check-in) the night before, (sometime between 8am - 12ish pm?) it was a bit bad taste to do it while we were there, and not even help us in some way. So, I'm not incredibly happy with that stay. Accommodation was okay, have paid more for less - but paid less for more, so in all, will give an average rating to this place. Parking is 'interesting' since the bays are quite small. Won't stay here again once I have my new car (4x4.) won't fit in the bays.

Room Tip: Can't say the place is overall placed well, since access to the street is tricky, unless you com...
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaurenPBerry, Manager at Quest on Dorcas, responded to this review, August 27, 2012
Dear RaTTyRaTT

Thank you for your recent review of Quest on Dorcas. We do apologise for the inconvenience caused by the installation of smart meters on behalf of the Victorian Government. We tried our best to communicate when it would be occurring and limit the inconvenience to our guests, unfortunately we were not provided with exact times for each apartment, as it was conducted by an outside electricity provider for all 150 apartments. I hope any disruptions were kept to a minimum with power only being out for between 20-30 minutes, we are sorry that we couldn't offer further assistance.

The parking spaces on the lower levels can be a little tight, however, a quick tip for all those with larger vehicles who are the car park; head up to levels 6 & 7 as the car spaces are larger and more abundant on these floors. I will ensure that Reception staff are advised to communicate this to all guests on arrival.

We would love to welcome you back in future and hope we can provide you with the guest experience that we pride ourselves on.

Kind regards
Lauren Berry
Property Manager
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57 reviews from our community

Traveler rating
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    26
    5
    1
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See reviews for
12
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Brisbane, Australia
Top Contributor
69 reviews 69 reviews
32 hotel reviews
Reviews in 40 cities Reviews in 40 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed June 23, 2012

I had three days of meetings in the St Kilda area, so used this property for two nights. I had a one bedroom apartment on the second floor - my unit faced the building across the side alley, but I wasn't there for the view, and it seemed to get less street noise. The unit was a good size, and had a fully equipped kitchen, lounge / dining, working desk with good light, and reasonable sized bedroom and bathroom. One quiet air-conditioner in the lounge was adequate to keep the whole unit comfortable. Everything in the unit worked as it should - a nice change from some of the "serviced apartments" I've had. The unit was, surprisingly, cleaned and had soaps, coffee etc replenished daily.

Check-in was easy and friendly, with helpful information about local facilities.

There is a coffee shop open for breakfast and a separate liquor store at street level, plus a licensed mini-supermarket 50m away.

There is a wide selection of restaurants within a 5 - 10 minute walk, and trams run regularly along St Kilda Road, just 50m away.

The only negative - using the in-house internet connection is very expensive; sign up for your own mobile connection before coming here. I would have given the property 5 stars if they hadn't been so greedy.

I will definitely stay here again when next in the area.

Room Tip: The lifts are slow; ask for a low floor if this is important to you. Higher floors do have views of...
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  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
australia
Top Contributor
84 reviews 84 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed June 17, 2012

Have stayed here before and this time (5 nights) the service was still excellent, the room clean and well furnished. The location is great for walking in the Botanical Gardens or into South Melbourne or to South Bank, but the tram stop on St Kilda Rd is two minutes away, if you wish to go further. There's plenty of food stores and coffee available around about. One negative would be that the room we had this time looked into the neighbouring building and so inside the apartment it was impossible to tell whether it was day or night. We really missed the great view we had on our previous visit. Another is that the lower the floor the noisier the car park gates in the middle of the night and the banging of the door to the car park. So if you can, try to get an apartment on a higher floor with a view. As far as returning to the property? Rooms with no outlook should have a cheaper tariff. Otherwise yes.

Room Tip: Ask for an apartment on a higher floor with a view.
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  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren D, Manager at Quest on Dorcas, responded to this review, June 20, 2012
Dear helsaAustralia

Thank you for your feedback, we appreciate all information provided back to us. I am glad you have had the chance to stay in one of our city view apartments. We do only have 3 of these wonderful apartments and they are charged at a much higher tariff than our Executive apartments, however, from time to time we do upgrade our guests to these rooms.

In relation to the car park doors, your feedback was invaluable and we have already spoken to the Building Manager in relation to having these gates serviced.

We hope to be able to welcome you back in the near future.

Best wishes

Lauren Berry
Property Manager
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Sydney, Australia
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 12, 2012

Stayed here for three nights and it was absolutely perfect. Location is an easy walk to the Art Gallery, Shrine or Botannic Gardens and, just minutes away, a tram stop to everywhere that matters -- the CBD, Lygon Street Carlton or Fitzroy Street St Kilda or Melbourne Uni or Toorak/South Yarra, and everywhere else.
The service was superb! Truly professional, polite and friendly with nothing too much trouble. Best of all, directions to anywhere were clearly and succintly given.
Layout of our one-bedroom apartment was really good and everything seemed to be provided. Would certainly stay here again, any time.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 6, 2012

We stayed in the Quest on Dorcas with our infant son. We loved the location, within walking distance to shops, markets and cafes of South Melbourne. There are also supermarkets on the same block as Quest.

Our apartment was serviced daily, except on a public holiday, which I think is reasonable. This was made clear on arrival.

The car park is a little annoying, it is very narrow and winding, and only a few parks for Quest guests on selected floors. If you there on a week day and not home during business hours (say driving to work), it is not necessary to pay for parking. There were generally parks on the street, so check it out before paying upfront.

Overall we loved our stay at Quest on Dorcas, and would definitely stay again.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren D, Manager at Quest on Dorcas, responded to this review, June 20, 2012
Dear shesays

Thank you for your review of Quest on Dorcas. I will agree, the car park can be tricky at times, especially with larger vehicles and when your not use to it. I like to provide a little tip, we have a lot more spaces and they are larger the higher you go up, so this is also a great option.

I am pleased to hear that you and your family had an enjoyable stay and the location was suited to your needs, I would love to welcome you back in the near future.

Warm regards

Lauren Berry
Property Manager
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Wollongong
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 6, 2012

We stayed at this property for 3 nights. Spacious apartment, super friendly reception staff, awesome room servicing. We will certainly be back again. We had 4 adults and 1 child in our unit, plenty of space and very well appointed unit. Just a bit out of the main hustle and bustle of the Cbd. We were going to a wedding in Dorcas st, so location was great. Tram stop not far from apartments too. We were upgraded to a city view room, the view from our windows was amazing. Only regret is that we had to go home, I would recommend these apartments.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren D, Manager at Quest on Dorcas, responded to this review, June 20, 2012
Dear carilloneur

Thank you for your lovely review, I am really pleased to hear you enjoyed your stay in Melbourne. As the manager, I am very happy that you found the service superb and I have passed this onto the Front Office team.

We hope to welcome you back soon.

Best wishes

Lauren Berry
Property Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shepparton, Australia
Top Contributor
79 reviews 79 reviews
25 hotel reviews
Reviews in 43 cities Reviews in 43 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 29, 2012

Having stayed here in August 2011 we had no hesitation in staying again.
This time around was even better. The 2 bedroom apartment (1108) was very nice but did have a slight damp odour. The view towards the Shrine of Rememberance and the city was very good.
The reservation and reception staff were very nice and easy to deal with.
All in all we would recommend this property due its proximity to the city and sporting facilities.
It was extrememly hot in Melbourne when we were visiting and the air conditioning did struggle a little.
Previous reviews have mentioned the apartments weren't serviced but ours certainly was and we stayed 2 nights as well.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quest on Dorcas

Address: 8 Dorcas Street, South Melbourne, Port Phillip, Victoria 3205, Australia
Location: Australia > Victoria > Greater Melbourne > Port Phillip > South Melbourne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in South Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest on Dorcas 4.5*
Number of rooms: 49
Official Description (provided by the hotel):
Superbly located within metres of the Royal Botanic Gardens and adjacent to St Kilda Road, Quest on Dorcas offers sophisticated 4½ star one and two bedroom apartments, just 1.5 kilometres from Melbourne's CBD. It's quiet position is convenient for public transport, nearby cosmopolitan cafes and restaurants of Clarendon Street, and a short walk to the National Gallery of Victoria, Melbourne Sports & Aquatic Centre, Crown Casino and Southgate. All 49 newly refurbished apartments are non-smoking, stylishly appointed and feature separate lounge and dining area, two televisions and balcony. The property boasts a gymnasium, liquor store, cafe, security access and undercover parking. ... more   less 
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Also Known As:
Quest On Dorcas Melbourne

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