I have read reports in this website complaining about the villas and the food.. hence, I was hesitant about making a reservation especially during the wet monsoon period. Yet, I did so as Bulgari is flexible about the minimum number of nights stay (some top resorts in Thailand, like Six Senses & Trisara insist on a 10 day minimum in peak periods giving you a USD 50k bill!).. and I love Bali anyway...
I felt that the criticisms in Tripadvisor about the villas was totally unjustified. Some complain about the design of the villa (one review below talks about the lack of a covered walkway to the villa door entrance, but that is absurd as there is such a device called an "umbrella"..) and others complain about the wear & tear (another reviewer talks about the scratches on the bedroom floor but guess what? Wood scratches!). In reality, the villas are intelligently designed and well built. We stayed at a premier ocean view villa (number 45) and the sea-view was magnificent. Having stayed at all the Amans in Bali as well as the 4 Seasons Jimbaran, I would say that Bulgari's are the best beach villas. The layout maximizes the use of space both for the interior as well as the exterior, and the plunge pool is usable and attractive. All in all, the villas are superb (so please readers, don't whine about minor shortcomings!).
Having said how much I loved the villas, I must also admit that the food was pretty disappointing. The breakfast buffet is rather pathetic with limited options. And why have 2 tiered pricing for those who want it with eggs (American) and those who don't (Continental)? I also ordered the breakfast nasi goreng and they used brown rice which is very bizarre (having lived in Asia, I know my fried rice and rice HAS to be fluffy and white). We also stayed for New Year and food there was similarly uninspiring, especially for the hefty price of the New Year's eve event! Thus, overall, I agree with the criticisms on this website about the quality of the food and the hotel really needs to look at a new F&B team - as the hotel is a long drive from anywhere else (apart from the Alila, which has better food) you don't have many other dining options. Also, the wine list is TOTALLY horrific in prices.. it is totally unjustified to charge guests hundreds of bucks (minimum) for a bottle of wine, and even more for champagne!!
In spite of the criticisms of food (and cost of wine), this place is a "must see/stay/do" in Bali. The resort is well laid out, amenities are great (even the non-swimmable beach is pretty), service is excellent and the management team are very nice! Uluwatu is an authentic part of Bali that has not been destroyed by mass market tourists, and the Bulgari is in a stunning location. Combine it with a stay at the superb 4 Seasons in Ubud/Sayan and you have the perfect trip to the land of Eat, Pray, Love!