I arrived at Metropolitian with a friend hoping for a quick meal in a nice atmosphere, before going to a nearby cinema.
Being vegetarian, I looked for options and there was only one - which I didn't care for.
I did see, however, that the cafe offered a sandwich with vegtables and ham. Trying to accommodate my friend, who was fairly hungry, I asked the waiter whether they could offer me the sandwich with no ham (just a sandwich with vegetables).
The waiter refused, saying that they only offer the meals, as described in the menu.
His tone was not friendly at all and it was a bad experience.
Considering I was asking for less (no ham, means I pay the same for lower costs accured to the cafe...) and was met with such rudeness, I decided never to return (I have been there before for coffee).
This cafe has a nice central location in Frederiksberg... but in fact, since then other friends have also banned this cafe.
Being accommodating to your customers is nice to have - but showing them basic courtesy is a must.
If you own or manage Metropolitian Cafe og Brasserie, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.