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“Sanctuary” 5 of 5 stars
Review of Riverside House Hotel

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Riverside House Hotel
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Fennel Street, Ashford-in-the-Water, Peak District National Park, Bakewell DE45 1QF, England   |  
Hotel amenities
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Sanctuary”
5 of 5 stars Reviewed January 21, 2013

What a lovely retreat. Excellent service, food and accommodation.

The forecast of snow didn't put us off which ment is was just us and one other couple to share this wonderful location.

Thanks to Jo for her attentive and courteous care it made the weekend for us.

We will return.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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108 reviews from our community

Traveler rating
    58
    24
    14
    6
    6
See reviews for
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Par, United Kingdom
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 17, 2013

having stayed a this hotel over 5 years now and stayed 1 night the food was excellent the room was very clean nice big bed sherry coffee fruit chocolates in the room jo welcomed us very good made welcome had friends over for dinner it was very good as normal the hotel is one of the best hotels in Derbyshire the setting is lovely for sjght seeing matlock ashbourne bakewell buxton hope to be back soon

Room Tip: the garden rooms?
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Top Contributor
55 reviews 55 reviews
19 hotel reviews
Reviews in 34 cities Reviews in 34 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed January 8, 2013

We stayed here in between Christmas and New Year for one night. We were travelling as 4 adults and enjoyed our brief spell here. We ate down the the road at The Bull (Delicious) but came back for a night cap and had a very pleasant breakfast the next morning. The rooms are cosy with chairs outside for the summer months and the setting is beautiful. We would gladly return to this hotel, but perhaps not for a long period.

Room Tip: The water pipes in the 'new' extension are a little loud at night (Rose room)
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
matlock
Top Contributor
117 reviews 117 reviews
28 hotel reviews
Reviews in 46 cities Reviews in 46 cities
94 helpful votes 94 helpful votes
2 of 5 stars Reviewed December 29, 2012

Been a regular visitor at the Riverside for many years.....but no more......a rude Polish woman just about welcomed us.....such a shame that most of the original staff have left.
All the atmosphere has disappeared.
Food was mediocre.......and the house wine was poor,with lumps of sediment in the glass.
Our complaints fell on deaf ears,so will let our feet do the talking.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torquay, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 28, 2012

A half-price B&B deal through laterooms so very good value; very cosy small country-house atmosphere although one of our two standard double rooms was much better than the other and appeared to have been fairly recently refurbished but neither was bad and both had nice touches like free sherry, fruit and nuts as well as good coffee and fresh milk. Dinner was expensive but excellent although the fairly small menu was the same both nights and we ate very well at the larger of the two village pubs (Ashford Arms?) on the second evening. Certainly worth considering if you are looking for a quiet and comfortable country break with lots of nice places within easy reach.

Room Tip: Not all standard en suite rooms have baths
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Stayed December 2012, traveled with friends
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London, United Kingdom
1 review
4 of 5 stars Reviewed December 26, 2012

This was our 2nd stay here, we were sorry to see that the previous Restaurant Manager had left, and has been replaced by the most awful "lady" imaginable. Kathyrn, I think her name was was very abrupt and quite rude upon our arrival. It seemed a little too much trouble for her to show us too our room, she "huffed and puffed" all the way there, we felt very put out but this.

The room, "mulberry" was as wonderful as we remembered it, full of the nice little surprised mentioned in previous reviews, fruit, nuts, tea's, FRESH COFFEE (not Nescafe!!) fresh milk and biscuits!.

Dinner, well what can I say, this would have been ruined by the aforementioned Kathryn, she had a limited knowledge of the actual menu and no knowledge about the wines we had chosen, very unprofessional! Luckily the night was saved from total disaster by Jo and the food, she was great, food was, as last time exceptional.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yorkshire
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 12, 2012

What a lovely relaxing place this is. Made to feel very welcome and nothing was too much trouble.
Our room was their most basic but it was still extremely good and the bathroom, with a huge claw foot bath was excellent. The view from our window was stunning, you could see the river and fields.
The room was warm and the facilities good.
The food was excellent
Well Done !!

Room Tip: we were in 'Fern' and although the view was supposed to be over the car park to the river/fi...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riverside House Hotel

Address: Fennel Street, Ashford-in-the-Water, Peak District National Park, Bakewell DE45 1QF, England
Location: United Kingdom > England > Peak District National Park > Bakewell > Ashford-in-the-Water
Amenities:
Free Parking Restaurant Room Service
Hotel Style:
Ranked #3 of 3 B&Bs / Inns in Ashford-in-the-Water
Price Range (Based on Average Rates): $$
Number of rooms: 15
Also Known As:
Riverside Hotel Bakewell
Riverside House Hotel Peak District National Park/Ashford-In-The-Water, UK

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