We had a lovely fortnight in the apartments in July. Our apartment was spacious and very clean and the pools were beautiful and never too busy. We were a little concerned about the stairs in our apartment (we have an active toddler in tow) but arranged for stairgates to be fitted, all of which had been attended to before we arrived. The staff were very pleasant and efficient. When our DVD player did not work, a new one was brought and set up within an hour.
Food in the restaurant was good, with the exception of breakfast (not good) which we only had the first morning. We stocked up at the supermarket in Forcoli and ate in for breakfast after that. The pizzeria at the end of the drive is excellent and very good value, and full of locals.
This is an excellent location for visiting many of the beautiful sights of Italy - we enjoyed day trips to San Gimignano, Volterra, Florence, Lucca and Siena. We would thoroughly recommend the Borgo and have already booked for 2013!