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“Good stay...good environment” 5 of 5 stars
Review of Quality Hotel Excel Roma Ciampino

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Quality Hotel Excel Roma Ciampino
4.0 of 5 Hotel   |   Via Appia Nuova 160 | Km 20. 300, 00040 Marino, Italy   |  
Hotel amenities
Ranked #3 of 5 hotels in Marino
Singapore, Singapore
1 review
“Good stay...good environment”
5 of 5 stars Reviewed June 23, 2013

Everything about this hotel is what it should be and more...I am impressed with the lady serving breakfast(Roberta, I think by looking at her name tag, as I've no opportunity to ask for her name) who work non-stop and serve with a genuine smile.
Good room and good bath is after all what we need for a rest and sleep.
Clean and safe too which make you sleep even better.

Room Tip: Check in first and find out where is your room before unloading your luggages.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberta M, Responsabile relazioni con la clientela at Quality Hotel Excel Roma Ciampino, responded to this review, June 25, 2013
Dear Benchan282,

Many thanks for your warm review; we are glad to learn about your satisfaction and grateful that you recommended Excel Hotel Roma Ciampino through Tripadvisor.

Visit us soon to enjoy again our hospitality, it will be a pleasure for us!

Sincerely,

Excel Roma Ciampino Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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363 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 20, 2013 via mobile

Don't be fooled, this hotel is a few km from the airport. €40 in taxi. Book free shuttle in advance! The hotel is clean and spacious but perhaps could do with a little make over. Enjoyed and nice breakfast.

Stayed June 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberta M, Responsabile relazioni con la clientela at Quality Hotel Excel Roma Ciampino, responded to this review, June 21, 2013
Dear Tim_Dickson,

We are happy that you enjoyed our Excel Hotel Roma Ciampino, thank you for your positive review!

Your suggestion about our shuttle service is pivotal: you can save a lot of money booking in advance our arrival transfer Ciampino airport->Hotel at the time you advise (cheaper than any taxi!) and getting for free our departure transfer Hotel->Ciampino airport at 8am-10am-12mid-day.

We look forward to welcoming you soon, our best regards,

Excel Roma Ciampino Management
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Chester, United Kingdom
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 11, 2013

checked in on june 2 2013, we arrived early because of the flight times ,, nice reception area modern and clean, the local police were there dealing with some staff/guest problem! we asked for an early check in,the staff said this wasn't possible, so we had to wait in the reception area for a few hours.
I think we would have had to wait longer if it wasn't for a wedding reception starting, I think they wanted us out of the way,so they gave us our room key at 1.30 instead of 2.00pm!
the room was very modern and spacious also very clean! with two tvs,(no English channels) be warned!.
this is a very nice hotel but poorly situated.. only a few minutes from the airport 25euros!!
there is a shuttle service only to not from the airport, this is not good for a hotel which describes itself as an airport hotel! in fact travel became a problem, the train link to the termini in rome was excellent it takes about 12 minutes and the trains are frequent, there is a shuttle service to the train station, but not from the station, they will pick you up but charge you 18 euros!! or you can get a taxi 20 to 25 euros.. they say you can call them when your train gets in and they will come and collect you .. this is not so !
another thing is , there is no restaurant for evening meals or even snacks, only used on special occasions weddings etc! it is used for breakfast, which was very good, a good selection of buffet breakfast, with for one day at least a small hot selection, plenty of cold meats and cheese, and breads,overall breakfast was very good!
the wifi was strong in the reception area, but in the rooms it was weak! there is a village a short walk away (about 300 metres) on a dangerous road with speeding traffic and a narrow pavement, they say to go there for something to eat! the local food leaves a lot to be desired!
overall a good hotel, would I go there again?? probably not, because of the poor transport links! if they sorted that out , I would definitely go there again and highly recommend it!

Room Tip: choose a room that is not in the main block!
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Roberta M, Responsabile relazioni con la clientela at Quality Hotel Excel Roma Ciampino, responded to this review, June 12, 2013
Dear larnick25,

Many thanks for the time spent in sharing such a complete report about Excel Roma Ciampino.
We are happy that you enjoyed stay and facilities at our Hotel and sure next time you will fully appreciate our transfer services following our easy shuttle schedule: 1) Rome downtown in 30min by our free round trip railway station transfer + train journey (hotel-station in the morning and station-hotel in the afternoon); 2) free departure transfer to Ciampino airport in the morning; 3) arrival transfer from Ciampino airport picking you up at the time you advise, cheaper than any taxi!

If you did not joke, now that your doubts about the transport links are sorted out you will come here again and highly recommend Excel Roma Ciampino right? :)

Looking forward to welcoming you soon, our best wishes,

Excel Roma Ciampino Management
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Lithuania
1 review
5 of 5 stars Reviewed May 29, 2013

We've been just for 1 night and we've got a very nice and large room with 2 TV :). Food - Rich breakfast. In the morning there was a free shuttle service from hotel to ciampino airport at 8:00, it was convenient for us.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberta M, Responsabile relazioni con la clientela at Quality Hotel Excel Roma Ciampino, responded to this review, May 30, 2013
Dear Vittorio D,

Thanks for your reservation and report! We are really happy that you have such a favourable memory of your stay, it was a pleasure having you as our guest.

Come soon for a longer relaxing stay at Excel Hotel Roma Ciampino, you will also enjoy our free railway station round trip shuttle to reach Rome in half hour. We will suggest you the best itineraries!

Best wishes,

Excel Roma Ciampino Management
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Nottingham, United Kingdom
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 29, 2013

Well, we got it for a good price for Rome! And the room was clean and had a fridge. Shower was 'compact', but hot. Gym a bonus. Free shuttle back to the airport. But - walls very thin, no tea/ coffee making facilities were available, so couldn't get a cup of tea until 5 when the bar opened! Breakfast buffet was fine, but lack of restaurant facility in the evening is a real downside, given there's not much in the area. Garden at the back of the hotel, but no seats!

Room Tip: Ask for a kettle when you check in!
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberta M, Responsabile relazioni con la clientela at Quality Hotel Excel Roma Ciampino, responded to this review, May 30, 2013
Dear nottstourer,

We are glad that you appreciated our Excel Hotel Roma Ciampino, thank you very much for your positive review!
Your comments are always valuable for us; thanks to your note, we now have new tea/coffee making facilities available, we are sure you will enjoy next time.

Looking forward to welcoming you soon, our best regards,

Excel Roma Ciampino Management
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 28, 2013

Hotel room was nice and spacious, but the walls are paper thin so it sounds like the people staying next to you are in your hotel room. The hotels near to a main road and there are constantly planes flying over, as it's near an air port too, so not the best of locations. Great breakfast and gym, but a couple of the staff members weren't that helpful when asking them for advice

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberta M, Responsabile relazioni con la clientela at Quality Hotel Excel Roma Ciampino, responded to this review, May 29, 2013
Dear 29char07,

Thanks for sharing your favorable comment in Tripadvisor.
We are sorry about the noisy neighbours and the sound of the planes. We are 3 miles from Rome Ciampino airport as you undoubtedly acknowledged before booking your room but luckily we are not the flight path of all the planes so our location is mainly quite; probably the day of your stay there was some exceptional route.
We are sure that next time you will appreciate the peace of our Excel Roma Ciampino together with the helpfulness of our Staff. We will be honoured to show you our competence.

Looking forward to seeing you soon, our best regards,

Excel Roma Ciampino Management
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Vilnius, Lithuania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 15, 2013

If you are with a car or a tourist group with a bus I would definitely suggest this hotel: big, clean and modern rooms, rich breakfast, free WIFI. Very clean weather and friendly hotel staff. Free airport shuttle to Ciampino Airport (8:00-12:00/3 times in the morning - seats need to be reserved).

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roberta M, Responsabile relazioni con la clientela at Quality Hotel Excel Roma Ciampino, responded to this review, May 22, 2013
Dear nila1986,

Thank you very much for your enthusiastic feedback about room, breakfast, staff and services of our Excel Roma Ciampino; we are happy to read your satisfaction in suggesting our Hotel to Tripadvisor travelers community.

Next time we will be pleased to show you our free round-trip railway station shuttle service to easily reach Rome or Castelli Romani and enjoy the most suggestive itineraries!

Sincerely,

Excel Roma Ciampino Management
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Additional Information about Quality Hotel Excel Roma Ciampino

Address: Via Appia Nuova 160 | Km 20. 300, 00040 Marino, Italy
Location: Italy > Lazio > Province of Rome > Marino
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 5 hotels in Marino
Price Range (Based on Average Rates): $
Hotel Class:4 star — Quality Hotel Excel Roma Ciampino 4*
Official Description (provided by the hotel):
The Excel Hotel Roma Ciampino is a welcoming 4 stars First Class in the heart of the famous Castelli Romani, with a strategic location near Rome Ciampino airport. Rome is only 20km away and is well connected by the G.R.A. motorway. At guests' disposal: 76 comfortable rooms, fitness room at no extra charge, free parking, free wi-fi, shuttle from Hotel to Ciampino airport for departures in the morning, a stylish lounge bar, a modern business centre and lovely gardens for your relaxation. ... more   less 
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Also Known As:
Dei Consoli Hotel
Dei Consoli Rome
Quality Hotel Excel Roma Ciampino Rome/Marino, Italy

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